So I downloaded the software. Opened it up, got the sign on screen and it sent me a code on my phone, then it said "In order to use Intuit Link & eSignature, you need to set up your online account-it takes less than a minute!" So I hit "OK" and then it lists my company name and then I hit "Add and Connect" and then it says "Unable to validate you online credentials" (please try again later). So is there just a temporary issue with them, or do I have something wrong?
You say EasyAcct and then mentioned Link and esignature. What softwares did you actually purchase?
Easy Acct Professional (2024/2025) Same one I've used for what seems like 30 years. The "Intuit Link and eSignature threw me as well. But I kept following the "prompts"
Are you able to open your EasyAcct program?
Well I hit the "Desktop Icon" like I have always done and it shows the usual "EasyAcct Write-Up" intro and shows the 2024/2025 version. It then goes to the new Intuit "Sign-in". I enter my password, it sends me a code, but I never get to the screen with all of my companies.
If rebooting your computer doesn't help, you have a couple of options.
1. Call support.
2. Uninstall and reinstall the program, but make sure you have a reliable backup of your client files before you do so.
There aren't many EasyAcct users hanging around this place so you could be waiting a long time before an Easy Acct user comes along with a better answer for you.
You betcha!
Jim B2,
We have the exact same issue for all of our staff. This is the first year Easy/IRS have requested credentials to login. Hopefully they remove the requirement in the near future.
SO what happens if the internet is down? You can't use the EasyACCT software?
The Primary Admin must "Invite" each person/user to their Intuit account under "My Account", "Manage Users", once you do this, login is a piece of cake for each user, as long as they have an individual Intuit account/login. There was an email sent from Inuit/EasyAcct around October with the Easyacct Login Requirements.
Here is a link Manage Account Users .
I also am adding the link from the email for setting up the new EasyAcct EasyAcct Setup
Hope this helps everyone!!
You can sign in "offline" with your intuit login. However, the real issue depends on where you store your database. If it is on a Server, you would not have access to it. If it is on the C: drive of your computer then you will have access to that data.
My boss did this, and I am still getting the same error - unable to validate and can't get to the list of clients screen, it just shuts it back down.
The point about not being able to work when internet is down is also a valid point. I have two bosses, one who still likes paper, and one who is all tech/cloud/ etc. This is going to cause issues, I can see it already. *sigh*
If intuit does not take the password **bleep** off, then I am done. Used this system for 25 years. 940 was late to be used for 24 of them. The finally addressed that with the angry threat of users.
Now the issue is the wrong year on the W3.
Be careful.
I finally got in, I had to say I lost my ID/Password (even though I hadn't) on the login page for EasyAcct and put in my ID and then had to change my password (even though I just updated it for the new year 2 days ago) - and then when I tried to log in it FINALLY worked.
good luck everyone!
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