We are set up to use the IRIS Portal but when we log in it directs us to a web address of la.www4.irs.gov/irportal/ and a "Loading..." message appears and nothing else. I've sat here for 30 minutes waiting for it to load and nothing. Has anyone else had this problem? I've tried calling the IRIS Portal support and the automated message says they are too busy to answer so call again later.
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I've heard that it might help to use a different browser. Beyond that, some folks on another list said the site ran faster if they were using Private browsing (in Firefox pull down the "3 lines" menu from the upper right corner and select New private window. In Chrome pull down the "3 dots" menu from the upper right corner and select New Incognito window.)
Good luck!
I've heard that it might help to use a different browser. Beyond that, some folks on another list said the site ran faster if they were using Private browsing (in Firefox pull down the "3 lines" menu from the upper right corner and select New private window. In Chrome pull down the "3 dots" menu from the upper right corner and select New Incognito window.)
Good luck!
YES!! I tried to login all day yesterday and have been trying to login since 5am this morning. I'm able to get to the Dashboard, but anytime I try to click on any of the folders to do anything I get stuck on the loading page. All of my colleagues are experiencing same problem as well. 😞
I have tried again in a private browser and still no luck, I am still in the "loading" stage.
@Kellie K wrote:
I have tried again in a private browser and still no luck, I am still in the "loading" stage.
I submitted my last one Sunday evening (and it was stuck in Processing until Monday morning). I figured everything would crash at the last minute. The new system is not very robust. The only ones I did were for clients whose only 1099 was to me. Any more than that, I sent them to the online services.
Depending on how many you have you might look into one of the services like tax1099.com or efilemyforms.com (there are a bunch of others). They may have some internal deadline in order to meet the 1/31/24 filing deadline. Conveniently they handle both e-filing with the IRS and mailing the recipient copies for ~$4-5 per recipient. Well worth it IMO. I remember the "glory days" of paper jams and fighting with form alignment on the pink forms. Now that's been replaced with a never-ending "Loading" screen and the clunky "Notification" process for downloading a zip file with obscure PDFs inside.
Same for me...since Sunday afternoon as well. Tried different browsers, Incognito, etc, no luck. Disappointing but to be expected I guess. I used https://www.tax1099.com/ to file my remaining 1099s. Can handle manual entry & upload.
First 20 - $2.90; 21-150 $2.19; 151-500 - $1.25; 501-1000 $.065
Same problems here, as well as Accepted with Errors! They are having issues.
We are filing Form 15397 to extend all of the NECs tomorrow via fax to make sure it gets done.
Then we have 30 more days to keep trying 😞
Yes, same happened to me this morning. No data will load under Unsubmitted or Submitted forms. I've tried for an hour through multiple browsers and nothing will load for me to submit my final few forms. I tried calling the IRS as soon as the phone line opened and got the "we cannot handle your call at this time" message.
i've been waiting too...........its a **bleep**-show
I am dealing with the same thing. Submitted this morning at 4am, made copies of the submission numbers and the acceptance page, but when I logged on from the office everything is missing.
Hey there, I too got accepted with errors for the 56 1099s batch I filed. I looked at the json file and see before each record id it says “errorInformationGrp� and then 2 record ids actually show more detail saying name does not match tin and lists the recipients name. I went ahead and corrected those two and see they were both accepted. Wondering if the others in the batch were accepted even though I see “errorInformationGrp� before each record id. Is that how your json file looked? Showed the actual errors for the ones that needed to be corrected and others did not but had that “errorInformationGrp�? Also my “view submitted forms� in the portal shows 3 submitted now: 2 receipt ids that say “accepted� and the other receipt id (my original with 56) that says “accepted with errors�. Is that how yours looks? I tried calling irs so many times but like everyone else, i either sit on hold for two hours and get disconnected or i get the message to try back tomorrow. Thanks!
I'm not getting any notifications when I download the pdf's for recipients and therefore, can't download the recipient copies. Anyone else having this issue? Also, is there a way to print out your entries before submitting?
@CTKeys wrote:
I'm not getting any notifications when I download the pdf's for recipients and therefore, can't download the recipient copies. Anyone else having this issue? Also, is there a way to print out your entries before submitting?
I haven't used IRIS yet this year (I'll probably start next week) but last year the PDF generator would sometimes get clogged up. The IRIS Roto-Rooter Team will probably be back to work on Monday morning, try back then. It makes for a challenging work flow, I wouldn't rely on it as the deadline approaches! We can hope that they're better this year but if you're not done by 1/25 make sure you have a backup plan.
For larger clients with multiple 1099s I send them to the online services like efilemyforms.com or track1099.com. IMO you can't beat the soup-to-nuts service. Enter the data, pay ~$5/1099 and everything is sent to the recipients and efiled with the IRS. Job done.
A few of my smaller clients only have to 1099 me so I just submit those through my IRIS portal (but I don't have to worry about stuffing & mailing those).
Rick
neither am I............patience, i guess
Well, good to know it's not just me, lol!
I just did mine and am having the same issue. I dowloaded all 55 of my 1099NEC's and there is nothing there when I go into my "notifcations" only my dowloads from last year. I hope this is resolved soon, as I and many others need to print these to send them off to our independent contractors and the states. I also dowloaded like 10x and still nada. Did you ever get yours dowloaded or still nothing?
I'm having the same issues. I'll try again tomorrow. I tried downloading on the 10th and today with none showing up.
OMG very frustrating! I tried calling IRS earlier today too and of course got unable to answer my call due to high volume. If I have to do all 55 by hand I am not going to be happy. I'll keep you posted on what happens on my end. I thought about trying to dowload late at night to see if that helps. I remember last year certain features did not work at certain times in the day but what is concerning is that one would think downloading on the 10th they should be there by now.
I actually got through to the IRS; they know of the issue and are "working" on it. In the meantime, she directed me to IRS.gov where you can complete fillable PDFs for recipient copies. Are you kidding me? I had her confirm that now that I've entered all of the information into IRIS I get to re-enter it into the PDF? Her response... if you need recipient copies. You can't make this up. I reminded her the due date for recipient copies is 1/31.
Are you kidding me! Glad I spent all this time creating a csv for all 55 of our independent contractors to just have to re-enter again. So working on it, aka no fix in the near future. I can't beleive you even got though to someone. Thanks the update, Im furious with the response you got.
I tried calling yesterday and was on hold for 2 hours. I had to go to a client, so I had to hang up. No one ever answered me. I just got an email update yesterday from IRS bragging of their less than 5 minute hold time average last year for 1040s. Probably because no one will call them anymore since they never answer or when they do, the person doesn't have the answer. Very frustrating.
OMG !
TRUMP'S PULLED THE PLUG !
lol
Seriously?
When I logged into to obsessivly check the PDF download situation I noticed IRIS is currently down today for scheduled routine maintenence so cannot log in. This best mean because they are fixing the download PDF;s of our 1099s but I am not holding my breath.
Ha good one! Another poster got through to the IRS and was told said the PDF dowloads not working is a known issue and they are working on it but no ETA, in the meantime they gave horrible advice to manually enter the info on their 1099 NEC PDF if need to distrubute to recipents. Unreal.
Still no luck. I could login but still can't download them. �
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