AliExpress Shopping App 12+

A place where you can find anything you think of

A great app for finding inexpensive stuff if you have the patience to wait for snail speed mail! but you have to be careful… 1- some sellers reduce the price of the item and increase the price of the shipping DRASTICALLY! So they can show up first in search results 2- sometimes they do tricks by adding a cheap item to the selection in order to show as a cheap alternative but in fact it’s not 3- shipping is so slow could take months unless you pay a lot for express shipping sometimes it’s many time more than the item’s worth! 4- advice from a frequent shopper always try to get “AliExpress Direct” shipping option if you can find the item you are looking for even if it’s slightly more pricey… it ships & delivers much faster… sometimes other shipping method might seem cheeper items but if you do the math you will find yourself paying the same if you add the shipping coast and it’s much much more slower…
5- “Always Always” take pictures to the packaging before opening you might need them in case of dispute refund damages or missing items….

Finally customer service is very responsive and they do their best to resolve your issue

Awesome app

So in love with the list of items and great prices. They have wholesale items in reasonable price. Only difficulty is when doing search from the app and filter to low price, not many items appear and only appear if its filter to Best Match.

Also the issue I had, twice my order didn’t go to post as I mentioned, instead to a courier (Aramex or Naqbel) and they though my place is the post office area as per mention in my address. So when they call me for delivery and location, I have to tell them my actual location which I have to wait for 1 more day since my place is far away from the post office. So not sure why the custom office keeps sending to a courier company instead directly to the post office as I mention. I can’t put my actual location bcoz I don’t have a P.O. Box and twice it got rejected from customs because of my location so the seller had to resend or refund to the post office address I added as a backup address around my area so waited for 2months to get my package.

Very dangerous application I can’t trust it anymore

I lost more money with AliExpress, very bad experience, I have order some items they deducted full amount and the product not delivered till now even my money not refund it back and there is no any contact number in UAE to get follow back what you order or what you pay. Last order I received the item very bad quality was value 124 AED, I have returned back to them and they accept to refund my money back, I surprised that they have deducted the same amount again from my account without my approval even my bank card was removed from the application! Now no product and no money back they deducted two time for same item. Very dangerous application I can’t trust it anymore 🤬😡

Developer Response ,

Thank you very much for sharing your feedback. We are very sorry for the problems you encountered during use.We're truly sorry to hear about your experience. This is not the level of service we strive to provide. If you need further assistance or have any other questions, please contact us at https://helpcenter.aliexpress.com/s/BuyerHelp.Looking forward to your reply and thank you for your understanding and support.