Deliveroo: Food & Shopping 12+
Takeaways, Groceries & Shops
Deliveroo
-
- Free
Screenshots
Description
Your favourite takeaways and groceries, delivered to your door. Craving something delicious? With Deliveroo you can order takeaways and eat from food delivery favourites. Or take the eek out of the weekly shop with a grocery delivery from your favourite supermarkets. What's on the menu?
Order from the best local restaurants near you
In the mood for something special? Whether you’re craving a burger, fried chicken or your taste buds are tingling for something new, everything is on the menu with this food app. Nothing beats a home delivery.
From the nation’s most-loved restaurant chains, to local legends and top takeaways, we’ve got them all just waiting to be delivered to you, freshly prepared and ready to eat. From Chinese to Cuban, sushi takeaway to salads and pizza to Peruvian, there’s a food delivery option for everyone on Deliveroo.
Ready to discover drool-worthy deals?
Serve up some exciting savings, feast your heart out with family-sized meal deals and discover our delicious discounts. With Deliveroo you can save BIG when you order from your favourite local restaurants, enjoy a fast food takeaway or get groceries delivered straight to your door.
Order your way
With Deliveroo it’s easier than ever to order food delivery from restaurants near you. You can search in your area by:
• Your favourite cuisine, dish or restaurant brand
• Your dietary needs, whether that’s vegan, gluten-free or anything else
• The fastest delivery time, the top rated takeaway in your area and more
Your convenience
We want to make it easier to get the food you love. You can:
• Schedule your food delivery. Busy day? With Deliveroo you can schedule your food to arrive home at the same time as you, so that your food delivery is hot and ready to eat
• Search for the latest takeaway deals and discounts in our “Offers” section
Track your food
You’ll know exactly where your food delivery is with our tracker, where you can:
• Track the progress of your food and grocery delivery being made in real-time
• Be alerted when your rider is on their way and close to you
• Share your tracker with a group for larger orders
Enjoy our offers
Download the app to browse our discounts:
• Use your discount codes
• View the latest takeaway deals in our “Offers” section
• Filter grocery stores by offers available
Loved by you, delivered by us
Join the millions of people who have already downloaded Deliveroo.
Get your food or groceries delivered now or later. Whether you’re in the mood for something special, your favourite curry or burger restaurant, or you fancy a small snack to eat or some cheeky fast food, download the Deliveroo app and we’ll deliver straight to your door in minutes.
What’s New
Version 3.263.0
The Deliveroo chefs have been busy cooking up some new features for you:
• We’ve been updating our app to use the latest technologies to make Deliveroo faster and easier to use than ever before
• We've made several improvements to Deliveroo Plus, our free delivery subscription service
• We’ve also made some changes to our Grocery feature so you can get all your essentials delivered in no time
Ratings and Reviews
Editors’ Notes
Sometimes, cooking or heading out to a restaurant just isn’t in the cards. Deliveroo makes those moments far more memorable by delivering meals from places that don’t normally do that. The quick, clean interface makes it super-easy to find nearby burgers, sushi—whatever’s calling your name—and then place an order. We particularly love how the real-time updates on the driver’s progress tell us exactly when you'll get to satisfy that appetite.
Wrong information on the app and difficult to connect to customer service
One of the orders I have placed was charged to my account but would show as pending confirmation from the restaurant, I called the restaurant (because it is difficult to find a Deliveroo customer service/help contact number on the app) to which the restaurant replied saying they weren’t busy and had not received the order from Deliveroo yet. I had to Google for a contact number and the Deliveroo agent said that the orders are sent to the restaurant based on the proximity of the delivery rider! In this case it took them more than 20 mins to send the order to the restaurant. It makes customers think that the restaurant is delaying their order whereas the delay is from Deliveroos end.
I have had issues with other orders too where incorrect items have been delivered by the restaurants but Deliveroo have been able to give me a Deliveroo credit instantly on those instances.
A little work on the app, quick access to customer care (phone number) and some clear/true information on orders could help with credibility.
Horrible customer service
Order arrived late and driver was not informed by restaurant that I requested him to leave my order at the door and not to knock, call or ring the bell. He called four times which wasn’t an issue as I had turned off my phone when I went to sleep. However, he then started banging on my door. This was at almost midnight. I have a child who suffers from panic attacks (as well as two other kids who were also asleep), which is why I specifically requested not to call, knock, etc. Instead of having some compassion the driver was very rude and just said it wasn’t his issue. No matter what the circumstances, have some sympathy when you hear children screaming and crying, what kind of a human being are you? Deliveroo customer service was just as useless. Obvious copy-paste replies and zero compassion. I asked for nothing but the realization and acknowledgement that they should have done better. But that was clearly too much for Deliveroo. Considering that virtually no order from them has arrived on time in months and the rudeness of other drivers (who can’t tell the difference between a doorbell and a light switch and then get angry that nobody is opening the door - happens at least two out of three times) I’m fed up of this app now and will uninstall it. There are many other options to choose from. Deliveroo would do well to remember that and improve their terrible service. I am going to give my custom to another provider and hope they will do better.
App Privacy
The developer, Deliveroo, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Linked to You
The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics
- Other Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- ROOFOODS LTD
- Size
- 184.1 MB
- Category
- Food & Drink
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPad
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Arabic, Dutch, French, Italian, Simplified Chinese, Traditional Chinese
- Age Rating
- 12+ Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
- Copyright
- © 2024 Roofoods Limited
- Price
- Free