Rescue Lens 4+
GoTo Group, Inc.
-
- Free
Screenshots
Description
If a picture is worth a thousand words, then what’s the value of live streaming video?
The Rescue Lens app for iOS, now with audio, allows support agents to use the camera on your iOS device to see what you are seeing. Show them the problem in a live support session and let them walk you through the steps for resolution.
To use this application you must be receiving support from an agent who is using Rescue Lens. With your permission, agents have the ability to see what you choose to show them using the camera on your smartphone or tablet.
How to use:
1) Install the application
2) Launch the application
3) Enter the six digit pin code given to you by the support agent
4) Point the camera at the issue
What’s New
Version 1.23
Support 9-digit pin sessions
App Privacy
The developer, GoTo Group, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
-
GoTo Group, Inc. has identified itself as a trader for this app and confirmed that this product or service complies with European Union law.
- DUNS Number
- 175895205
- Address
- 333 Summer St Boston Massachusetts 02210-1702 United States
- Phone Number
- +1 8338518340
- legal@goto.com
- Size
- 24.9 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPad
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Languages
-
English, Arabic, Bulgarian, Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish
- Age Rating
- 4+
- Copyright
- © LogMeIn, Inc.
- Price
- Free