ReelShort - Short Movie & TV 12+

Great stories and acting but rubbish app.

The stories and the acting are really good but as far as the free option is concerned - watching ads and signing in to get bonuses, etc - this app is absolute rubbish. Take today for example. I'm trying to follow the story but when I get to the end of a chapter I'm invited to watch an ad to move on. OK accept that but when I go to do it, if the ad comes up it doesn't allow me to move on and just asks me to watch an ad. It doesn't even add the ad (excuse the pun) to the count of ads watched today. Even worse though is when I get a message to say the ad isn't available, try again later, or even worse that I've got no network connection which just isn't true. Unfortunately, it seems I'm not the only one suffering this way. I certainly wouldn't recommend this app the way it is.

I've now found the reason for the problem I was having. It's all to do with setting how the app tracks me for ad purposes. Now that I've set the tracking options and submitted it, the app works fine. My only complaint is the length of each episode before you have to watch an ad or use coins/bonuses, hence 4 stars.

Developer Response ,

Hi, we are sorry for the inconvenience! We will forward this issue to our technical team and they will review it as soon as possible. You can also try to uninstall and reinstall our app and we recommend you to upgrade to the latest version. If you still have any question about the issue, please contact us through Profile>Feedback. Have a good day!

So frustrating

This app appears so good until you use it. Acting and actors are very good however the app constantly crashes or fails to move in. I have had to watch the same episodes 5 times even though days ago I had moved onto episodes far in the reel but it constantly writes them off forcing me to return to previous ones then shuts down. This is so annoying and needs to be looked at. Constantly crashes and has got worse over the last 10 days. Too many ads, episodes are too short and rewards not playing either. Deleting and reinstalling has not worked and neither has the update. Constant messages staying the video is not ready is rubbish and the same message I’ve several days is unacceptable. You used to be so good so what is going on with your app and service? So, so disappointing

Do not watch as a free user

I was enjoying my experience with Reelshort as a free customer, having had experience with similar apps I was not surprised there was a pay wall to watch episodes and I was happy checking in every day, getting the free ad rewards and making my way through a series slowly. I only wanted to watch two series anyway. I was halfway through my first series when suddenly the app stopped working on my phone. It didn’t recognize me and had erased the watch history. Worse, it kept saying network error and became unresponsive so I couldn’t watch anything or obtain any rewards. I know the developers will say I should have logged in to ensure my watch history was maintained but as many users I found this unnecessary and did not want to pay extra for it. I know other people have spent money and bought episodes only for the same to happen to them. I have thrived resetting my phone, updating my software, deleting and redownloading the app and nothing works. Very disappointed as I was happy to watch the ads every day.

I have now moved onto Dramabox, same app concept and the series I was watching is also there, but with a different name. If you get hooked to a series you can probably find it online somewhere so skip the paywall and poor app software and watch it for free!

Developer Response ,

Dear, we are really sorry for the trouble and we appreciate you bringing this issue to our attention. The possible reason is that you log in to another account. Please contact us via: Profile<Feedback in the app. We will help to check it for you. Your satisfaction is our top priority. Good day!