Maxis 4+

Easy to use, access and check data. Happy to notice the new changes in our data plan to accommodate for our daily usage and be amongst the competitor in the market. Although maxis is still the most expensive amongst the market, but if there isn't any issues in terms of the line and customer service, then there is no reason for a change. If there is a lucky draw or some sort, which might reward your customers with freebies such as movie tickets, etc, it would be great 🙂

I have been using Maxis for 23 to 24 years. I am really disappointed. First of all, the speed is as slow as a turtle. Compared with other networks in the same place, it is really embarrassing. It is more than 3 times slower than other networks, but the price is twice that of other networks.. The coverage is worse than other networks also. Other networks have 3 to 4 signal bars, while Maxis has only one to two signal bars. When it rains, it feels like it can't be use and It can says "no network"... Second, the customer service is a speechless department. They always ask you some stupid questions, but they can't solve the customer's problems. They keep asking you the same questions many times even you gave them the phone number, but they still cannot check it themselves, but kept asking you some stupid questions. Third, maintenance... I once had a problem before and it took 40 days for the maintenance department to help me solve it. The maintenance department also gave me a lot of funny reasons... In a word, Maxis now is bad, expensive, and useless network… Once my contract finish, will change it immediately and I wouldn’t recommend the Maxis to my family and my friend anymore. I will say use other better that Maxis, at least other cheaper that Maxis…

I’ve just used this maxis line for about 4-5 months, I have no doubt on their data line except sometimes occurs no data and signal at all when there is a big raining night, and at my area is pretty good so far, but just one thing I felt unsatisfied and unhappy is the plan I change to excess 5G I can’t use it at all because my area not running any 5G line, which means the money that I spent just for 4G data and I have to throw my 5G data away to see it but not able to use it, and this is how Tele company release the plan when Malaysia still not mature enough to running the 5G data and force the people to buy the plan, even is not that expensive but they choose to tell the people your current plan is cheaper than your previous plan, but the never tell customer and just laugh at people that non of my business because your area not allow to use the 5G data is doesn’t mean that is my company issue, so everyone should move it to the big city like KL or somewhere able to access and use the 5G data so that your data won’t waste it, please don’t allow the chance for me to find any good and average plan, I will definitely change it directly!