99 Ranch Market: Asian Grocery 4+

Great App for Asian Grocery Shopping

Lots of Asian grocery products and some discounts are really nice, even better than I visit nearby stores. I love to use the App to search good deals and surprised the same day delivery services. That save me more time to prepare the dinner at home. The App still has something to improve, but I can see changes step by step. Hope adding more variety products and will continually follow up the coming deals. I will recommended to my friends for shopping.

Poor design and Bad UE experience

The newest version is not as convenient as the old version when I first tried it 3-4 months ago. It’s completely not convenient and easy to navigate.
1. The sold out items are not necessarily showing in the item available list, or at least not suppose to be in the middle of them.
2. Every category should have an “all” option so that we don’t have do click 10 times to go through all different kinds. For example when I’m interested in knowing what fruits you have available, I would like to have a option to see all you have in stored instead clicking apple, orange ....
3. The app used to have a “ Deal/Weekly deal” category on the home page, and now this feature is gone. If we wondering is there any deal/ promotions for the week, we should be able to know without going through every single click for the whole app.

Terrible shopping experiences

I was corralled into installing this app. 99 market does not permit store browsing on web. Well, I installed the app and was first greeted by very distracting auto-advancing images and it got worse. I have a good idea what I want to buy, and distracting me with unwanted products advertising. Not only was this very annoying, but the “deals” I was force fed weren’t that great. It would have been tolerable if the auto advance could be turned off. This made the actual product shopping terrible. I found what I was shopping for but had difficulty reading the product labels, the image zoom wasn’t supported and there was a second to read before the image replaced. I uninstalled this awful app. I can’t believe this is what passes as human factors with this company

Developer Response ,

Dear Customer,
Thank you for sharing your experience. We understand how frustrating it can be when the app doesn’t meet expectations. To address your concern about product details, such as ingredients and nutrition information: these can be found by scrolling down to the "Product Information" and "Nutrition Information" sections on each product page. Additionally, the images in those sections can be enlarged by using pinch-to-zoom for easier reading. We appreciate your feedback about the interface and navigation, and we’ll share this with the team to help improve the user experience. We hope this helps if you decide to give it another try!