Connect: Business Messenger 4+
2-Way SMS & Team Chat
Vagaro Inc
Designed for iPad
-
- Free
Screenshots
Description
Message clients, communicate with employees and turn chats into appointments.
Transform the way you communicate, empowering you to streamline operations, boost client satisfaction, and elevate your business to new heights.
Revolutionize Client Communication & Booking
Effortless Connections: Connect seamlessly with clients through text message. This ensures you can always reach your clients, wherever they are, fostering a more convenient and personalized communication experience.
Appointment Powerhouse: Simplify your booking process and reduce no-shows. Transforming chat directly into appointments, creating a frictionless booking experience that keeps clients coming back.
Client Insights at Your Fingertips: Ditch scattered client information and wasted time searching for past interactions. Connect provides a centralized hub for all your client data. Access appointment history, communication preferences, and any relevant notes – all within a single, easy-to-navigate client profile. Leverage these valuable insights to personalize communication, offer targeted recommendations, and nurture stronger, more loyal client relationships.
Unleash the Power of Teamwork & Collaboration
Empower Your Team: Foster a culture of seamless internal communication with a dedicated team chat feature. Share updates on client schedules, assign tasks, and ensure everyone's on the same page – all within Connect. This real-time collaboration streamlines operations, minimizes communication breakdowns, and empowers your team to deliver exceptional service consistently.
Capture Every Detail: Don't let important information get lost in the flow of conversation. Connect empowers you to transform your customer chats into detailed notes, ensuring no crucial details slip through the cracks. These notes live in your client chat for future reference, fostering better client service, smoother handoffs between team members, and enhanced continuity of care.
Clear Communication Across the Board: Easily continue customer interactions with Internal Notes, allowing your entire team to stay informed on client details and appointment notes.
Transform Client Interactions into Growth Opportunities
Turn Conversations into Bookings: Don't let valuable client inquiries fall through the cracks and capitalize on client interest. With Connect, you can effortlessly transform in-app chats directly into appointments by simply sharing a booking link.
Unlock a New Era of Business Efficiency
Connect goes beyond messaging; it's a comprehensive communication, collaboration, and client management solution designed to elevate your service-based business.
Features you'll love:
- Secure, 2-way business messaging
- Centralized client information for personalized service
- Dedicated team chat for streamlined collaboration
- Capture chat conversations as notes for future reference
- Transform chats directly into appointments
- Free to download and use
Perfect for:
Hair Stylists, Barbers, Nail Technicians, Microblading Technicians
Massage Therapists, Personal Trainers, Coaches
Download Connect: Business Messaging today and unlock streamlined communication, exceptional client service, and maximized booking opportunities.
What’s New
Version 1.1.5
This update includes minor bug fixes and performance improvements. We recommend turning on automatic updates to keep Vagaro Connect running at its best.
Ratings and Reviews
Updated review, better than before
They have made improvements and took my feedback seriously! The app runs a lot smoother and seems to have less issues. Vagaro customer service is amazing, quick to reply and check in when things take time to fix. Still needs some improving though. Hate when I type a long message then toggle to Vagaro to check a time and go back to Connect and it has deleted the whole message! If this issue can be fixed I would rate it higher. But great service to have as it helps keep my client conversations organized in one place.
Developer Response ,
Thank you for sharing your experience and for your valuable feedback! 💜 We’re glad to hear that the improvements we’ve made have made the app run smoother and that our customer service has been helpful. We understand the frustration with the message issue and appreciate you bringing it to our attention—we’ll certainly look into it! Your feedback is important to us, and we’re always working to make things better. Thanks for trusting us to keep your client conversations organized! 🙌
Connectivity Issues
We wanted to love this feature and app for our business but unfortunately it has a ton of issues. Since this is a paid for feature, Vagaro needs to work on this!
1) I open the app and it won’t show my text threads. It’s just blank, as if I have none. When I actually have several.
2) When I go to create a new thread it won’t show my client list. I search the client list and it infinitely searches.
3) You type a message into a text thread, hit send and it says “please wait while we initialize chat thread� but it never does anything. Just keeps telling you that, every time you hit send. I usually have to start over for this to go away. This happens on a new chat or existing.
These issues happen ALL THE TIME!!! We’ve only been using this app for 4-6wks but so far, we are NOT impressed!!
Inconsistent behavior for me to take it seriously
Tapping message icon from Vagaro appt does not always pull up client text number. Sometimes app indicates client does not have a phone number when they do. I want to use this app as a solid alternative but I can’t when expected functionality behaves inconsistently.
Developer Response ,
Thank you for bringing this to our attention! Our team has investigated and resolved the issue in the latest app update. Please update your app, and if you encounter any further issues, our 24/7 support team is always here to help. We greatly appreciate your patience and understanding.
App Privacy
The developer, Vagaro Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Diagnostics
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- User Content
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Vagaro Inc
- Size
- 319.8 MB
- Category
- Social Networking
- Compatibility
-
- iPhone
- Requires iOS 12.0 or later.
- iPad
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © Vagaro Inc
- Price
- Free