Customer Spark 17+

I have been a member for a while now and really love that Walmart has this community but I just wish there were more surveys given to me. The app is great though I don’t likehaving to use my phones safari to move the screen and this makes things easier

I love having an app to access surveys. It is much easier compared to waiting for an email reminder that I have a survey opportunity available. However, there are some issues. First, I have to sign into the app frequently. It would be nice to stayed signed in or have facial recognition login option. Also, there are times where I am in the middle of a survey and then there is a error message. I have to restart the app and do the survey all over again. This just happened during my last survey, at the last 1-2 questions of a full survey and got kicked out. 10 minutes wasted. Overall, the app is great to have if these issues can be resolved.

I have been a member of Spark for probably two years. The first time I redeemed my points I had trouble using the e gift card. Two weeks ago, I again tried to redeemed my point to buy Christmas gifts for this coming season. To this day have not had access to that e-gift card. I have reached out to Walmart community Spark customer service, Walmart, customer service, and the issuer of the gift card and not a single person can help me. I have been informed that they will forward my information to their engineering team, but no one has actually come to my assistance. I am beyond frustrated. Why is it so hard for them to just issue me a physical gift card?