Family Dollar 4+

I absolutely love this app. And I love family dollar. I have a big family so I save money on a lot of different things from baby items, to household cleaning supplies to even cute little gifts... The little spin slot machine thing is pretty cool and a nice touch. The scanner is a nice touch.

Now... the only thing I don’t like is the search bar. Can you guys please make it more user friendly? Like, if I want deodorant or toilet paper... why can’t I just type “toilet paper” or “deodorant” and all the relevant coupons pop up. I don’t like that you have to type in the BRAND NAME. I’m a mom on a budget, a lot of times I don’t focus on brand names, I just want the deal! I feel like sometimes I miss out of a lot of good coupons because I can’t search the app for the actual product name instead of brand name. Plus who has time to search through all of your great coupons anyway. I feel like with that change, I’d be able to shop more efficiently. Until then, I’ll keep using the scanner feature.

The Family dollar in Adairsville Ga. is amazing! Those ladies are wonderful, they are always willing to go out of their way to help you find things and they ALWAYS have a kind word to say!!! That is why I will drive 35-40 min out of my way and drive past the family dollar in my own town to go there.

However, the family dollar in Cartersville has the rudest staff of people I have ever encountered. And the worst one is the person you hired to represent your company. Beth and I have had several encounters that have been less than civil!! She has accused me directly in front of other customers of try to return items that did not belong to your store, when in fact I had proof of my purchase, but I did grab the wrong item out of my car, I just needed to switch them and she would have seen my mistake and HERS! But instead she was yelling and making a seen and told me and my 5yr old child that we”better NEVER” come back in her store and she was calling ALL the stores around the area to warn them about me. This is not the only bad incident or encounter we have had with her, I have called and emailed your corporate more than once and NEVER once did I get a response. So now if there is anything I really want or need from your store I will drive to the Adairsville store.

I would have given Family Dollar 5 stars but the location nearest to me is AWFUL, actually that’s a compliment. It’s so ran down and has been for going on 20 years now. The store has had ZERO updates & no renovations & is SUPER tiny. I understand they don’t own the building but after 20+ years in that location, don’t you think it’s time for them to get a newer, BIGGER location? There’s options for them in this neighborhood if they were interested. The store has even had to close in the past from being over ran with rats.. yes I said RATS! The grocery store they were connected too went out of business and left food behind & it became infested with rats. With nothing but a wall between them, of course they made there to FD as well. So not their fault at all! Now with all that said, they stay stocked the best they can when literally the whole store is only a couple hundred sq ft. They have a lot of variety and ALWAYS have what I’m looking for, when the other stores in the area just don’t. It helps a lot that the staff is friendly as well, I know they’re doing the best they can & I appreciate them for that!