Gong.io 4+

Gong as a tool is great! The app allows you to listen to calls on the go as well as making recorded calls while on the go as well. It’s particularly effective when you’re on road shows and can’t take notes or didn’t have time to enter information in your CRM. Having the ability to use the note taker in this capacity is a game changer. I wish it had more functionality like with Engage, but it gets the job done.

Gong is an awesome tool which I’m sure you already know if you’re trying to download the app. As an account executive, I’m using this app when I’m on the go to track pipeline, listen to calls (especially helpful when I’m walking the dog), and reference account history. It’s a way better tool than searching Salesforce or any other database on the go. The biggest negative for me is not being able to update fields like I can on a web browser. I use the pipeline boards to keep my CRM and manager happy and it would be awesome if I could do that through the app.

This is by far one of the very best workplace tools on the market. Excellent capabilities to go back and pinpoint various talking points in a conversation. Additionally with the advancements in AI technology and capabilities, this is a product that not only saves time, but is highly accurate with the information being provided and summarized. I would highly recommend this tool to anyone looking to help their business.