Jewels & Gems - Match 3 Games 4+

Crash scene

This is a great game, but I've only it a few days and it crashes almost as often as it does😱 I should have a lot more coins but almost every time you watch an ad to earn coins or boosters it CRASHES. I'm very torn about whether to delete it or not. And there's NO tech support.
Frustrated Nanaeme

Thank you for responding. It really crashes at both times but mainly at ads and when getting more coins. It sometimes takes 3 or 4 restart just to start the game.

It's still crashing and it's going so slow that I'm losing prizes because I can't finish in time. And again today I was going for coins and it crashed. Please fix this�� I really love this app but its becoming too frustrating and I use these apps to relax. Thanks in advance for your help

Ok this is getting way too frustrating. It's still crashing big time. Says to check my network and it's ok cause it worked 3 levels earlier. I took away 1 star and if this happens again tomorrow I'm done.

WOW thanks for fixing this app ��🤗 I went back to 5 stars and would give more if I could. It's the best game ever and it's fun and relaxing too. It's challenging but not frustrating. I love it and thanks again. Nanaeme��‼�

Developer Response ,

Thank you for your description.We will fix this issue in the next version. Thank you for your support, We will strive to create a better game for you.

Need to rework

This a great game; prices are reasonable; HOWEVER, it can become expensive because it is NOT FAIR nor is it HONEST when a player gets 3 star victory in getting the goals of that level without using ALL the given moves; YET do NOT actually get the victory dependent on the level, for the remaining moves left have to be at least 20 to get the ACTUAL 3 star victory. I am on level 53, achieved the goals giving me a 3 star victory, but any remaining moves less than 25 the victory remains at 2 stars; unless you use too many of the “tools� to help you get to the ACTUAL 3 star victory; which can get expensive as you have to refill. This sort of game is enjoyable for all age genres and challenging ALONE in just achieving the goal of each level without being deceptive and making the player being forced to use the tools which are programmed like a slot machine to get the ACTUAL 3 stars they already earned. It takes out the FUN and JOY of playing. It is the dangling of a carrot and not getting it when reaching the finish line 1st with moves left over that should be REWARDED instead of PENALIZED!! Like to see this be fixed as most players are on a limited budget and will lose interest. I am a SENIOR and it saddens me as the developer can make a profit w/o resorting to fixed algorithms.

Finally Defeated. Not worth the effort to play this one

The game starts out friendly and your not forced to play one board for hours or days and then when you buy the first booster or whatever it begins to get more unruly. I’m getting bored now because I hate spending hours on one board. I guess I’ll start looking for a new game. I don’t see the point in making it so boring you move on? Also I spent $10 to get rid of the ads. That did not happen. I still have to watch innumerable game ads and that is also boring. Well I stuck with it and now I’ve spent all day and all my resources on one board. What is the point? If you want money from me give me incentive not punishment. Sheesh! Ads still blacking out so play is ended before you get the extra 5 moves. HELP! If you are trying to remove ads which I paid for, you have, but you’ve also eliminated my ability to use or buy extra 5 moves and to increase the yield on a successful board completion when offered. That was not indicated in the remove ads I purchased.

I’m leaving the game. At level 900 you cannot win. They have purposely forced me to use all of my resources. In two days I have not been able to even get close to beating this board. If they think to force me to spend money they’re wrong. I don’t mind spending on games that offer me something but this one doesn’t.

Developer Response ,

Dear player, thank you very much for your detailed feedback. We have optimized the level difficulty in the latest version, please update to the latest version 2.0. If the level still can't be completed, please contact email: lyzjgame@163.com, and we will send you tips for completing level 900. We are very fortunate to have a loyal player like you, please do not give up Jewels & Gems. We will improve it and will bring you a more satisfying game.