Whiteout Survival 4+

Amazing Game, But Could Be More Free-to-Play Friendly

I’ve been playing Whiteout Survival for over a year now, and I absolutely love it! The game has a great balance of strategy, survival mechanics, and team collaboration. Nothing like the ads, which should be updated. The events are creative and engaging, especially the new Christmas Festival and Jolly Marble event. I really enjoy the plinko-style game—it’s a unique touch that makes the holiday season feel even more festive!

That said, I wish there were more ways for free-to-play players to fully participate in events without feeling the need to purchase items. I’m someone who occasionally spends on things I really want, but I also appreciate when games cater to players who can’t or don’t want to spend money. A few extra free rewards or ways to earn items like marbles in events would go a long way in keeping the experience enjoyable for everyone.

Overall, Whiteout Survival is an incredible game that keeps me coming back day after day. The community, events, and gameplay make it one of the best mobile games I’ve ever played!

Persistent Bugs Ruining Gameplay Experience

I am beyond furious with the ongoing issues plaguing your game, which have completely ruined my gaming experience. Despite multiple attempts to engage your support team, the critical bugs affecting my gameplay have not been resolved. During recent attacks, the opponent's defensive troops failed to update as indicated by the game's reports of losses and injuries. This blatant inconsistency has cost me numerous troops and severely disrupted my ability to enjoy the game. I find it unacceptable that such fundamental aspects of gameplay are malfunctioning without any immediate resolution or meaningful support from your team. As a paying customer, I expected a flawless gaming experience, not one riddled with persistent bugs and technical failures. Compensation for lost troops will not suffice at this point. I demand a full refund for my purchases within your game. The persistent issues and lack of timely resolution have shattered my confidence in your ability to provide a stable and enjoyable gaming environment. I urge you to prioritize this matter and take immediate action to address the bugs affecting my account. I also request confirmation of my refund and an explanation of the steps you will take to prevent such issues from recurring in the future. This experience has left me deeply dissatisfied and frustrated. I expect a swift and satisfactory resolution to this matter to restore my faith in your game and its support services.

Developer Response ,

Dear Chief, we are sorry for the inconvenience. You may reach out to our Discord (@Whiteout Survival) Moderators with more details of the query regarding problems with customer support so that we can service you better. Thank you for your understanding and support.

DO NOT PLAY THIS GAME!

Simply sad, if you have money to throw out in the drain, this is a game for you. But, not as simply, be ready to spend enormous amount if you want to get items in this one. This game is milking all the money playing on players’ ego. Many games have fixed prices for items, like skins, heroes, etc. This one has not. You can spend hundreds of dollars in an event to get a city skin, and you can finish among top 10 to get the skin when the event is done, but they add 24 hours on top of that, so people with extra cash can kind of bid to take the top 10 spots. This is not supposed to be Ebay, or some gambling game. You can spend couple of hundred dollars just for a pixelated city skin. That is absurd, and if you earn your money, you will understand that. If you use your parents money, then it is on them, lol. Yes, you can play without spending a dollar, too, but when you see how all the others progress at extreme speed and you are left in the dust, either you will open your wallet (ego issue), or delete the game (so better do not even start). I was one of those, but when 100$ plus 1000+ speed ups, 300k in game diamonds did not earn me a city skin, even that I was 8th after the regular time of the even, I deleted the game. More that 100$ for Few pixels on the screen that are decoration and not even helping you in the game is crazy.

Developer Response ,

Dear Chief, our game is free-to-play with tons of contents waiting for you to explore, there are also selected premium contents to improve your gaming experience. Come on in an enjoy the game!