I am extremely impressed with Fangocur's concern to satisfy the client and respond to any problems with great understanding and trust.
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Das sagen Bewerter
I have oily skin and my daughter has dry acne prone sking.
I came about knowing Fangocur products when my daughter had a very bad breakout of eczema and I was researching for natural ways of healing.
We have been using the Fangocur products for some 5 years. The mud musks, are absolutely the best that both my daughter and myself have used compared to other brands we have tried.
We will keep using your products for as long as you exist.
Thank you for creating such a wonderful healing creams and musks and without any fuss and marketing hype.
Voilà j ai reçu ma commande très rapidement, malheureusement ce produit étant un produit naturel je n ai pas supporté le goût trop salé pour moi.J ai contacté Fangocur qui qentilement remplacé cette boîte de plus de 32e par un produit équivalent au prix.J ai très apprécié ce geste commercial.Je vous recommande cette société.Mes autres produits commandé sont d une excellente qualité.
Fangocur Bentomed has worked incredibly well for effective treatment of digestive system. However, I have noticed some minor stains on my teeth but this is not an issue as this may be prevented if you brush your teeth before use. It deserves 7 stars*******
Unternehmensdetails
Vom Unternehmen geschrieben
The bentocur company is exclusively involved in the production of products containing “Gossendorf fango”, a healing bentonite clay, which is predominantly found in and around Fehring in a volcanic region of Styria in the southwest of Austria. In the selection of products available in the fangocur online shop, one can also find a number of unique orthopaedic products that have been developed by the renowned sports physician, Dr. Eduard Lanz. The company was founded in 1999. Production and distribution facilities are inGraz (Austria). The selection of available products includes about 36 articles.
Kontaktinformationen
Steinbergstrasse 47, 8052, Graz, Österreich
- +43 1 2350329
- service@fangocur.at
- www.fangocur.com
I am extremely impressed with…Customer care
I am extremely impressed with Fangocur's concern to satisfy the client and respond to any problems with great understanding and trust.
Datum der Erfahrung: 02. März 2022
Antwort von bentocur GmbH
Hi Davis,
thank you for your feedback!
We are really happy that you are satisfied with our custumers service. It is our uppermost goal to ensure that all of our customers are satisfied! We remain at your disposal for any questions you may have.
Best regards,
Your fangocur Team
Verifiziert
Always excellent service from Fangocur…
Always excellent service from Fangocur to go along with their healthy and excellent products.
Datum der Erfahrung: 09. Jänner 2022
Antwort von bentocur GmbH
Dear Janice,
thank you for your feedback and for your fidelity!
We are really happy that you are satisfied with our service, we wish you a good treatment with fangocur Bentomed and Bentoforte. We remain at your disposal for any questions you may have.
Best regards,
Your fangocur Team
Verifiziert
very correct
Datum der Erfahrung: 29. September 2021
Antwort von bentocur GmbH
Dear Laureta,
thank you for your positive feedback!
We are really happy that you are satisfied with our service, we wish you a good treatment with fangocur Bentomed and remain at your disposal for any questions you may have.
Best regards,
Your fangocur Team
Verifiziert
Fantastic service and product as always
Fantastic service and product as always
R A
Datum der Erfahrung: 28. August 2021
Antwort von bentocur GmbH
Dear Reinhard,
thank you for your positive feedback and for your fidelity!
We are really happy that you are satisfied with our service and with our fangocur mineral drink. We wish you a good treatment!
Best regards,
Your fangocur Team
Verifiziert
AMAZING AND NATURAL PRODUCT THAT HELPS…
AMAZING AND NATURAL PRODUCT THAT HELPS WITH MANY SKIN INFLAMATION PROBLEMS
Datum der Erfahrung: 08. August 2021
Antwort von bentocur GmbH
Dear Peter,
thank you for your positive feedback and for your fidelity, we are really happy that you are satisfied with our fangocur medical mask.
We wish you a good treatment!
Best regards,
Your fangocur Team
Verifiziert
Always an easy ordering process and a…
Always an easy ordering process and a quick delivery to the UK too. Products, as ever, are excellent!
Datum der Erfahrung: 16. Juni 2021
Antwort von bentocur GmbH
Dear Rosie,
thank you for your positive feedback!
We are really happy that you are satisfied with our fangocur products. We wish you a good treatment with our natural products and remain at your disposal for any questions you may have.
Best regards,
Your fangocur Team
Verifiziert
Comanda a venit foarte repede.
Datum der Erfahrung: 22. Oktober 2020
Antwort von bentocur GmbH
Dear Mrs. Brabeceanu,
Thank you very much for your positive feedback.
We are very happy that you have received our parcel in time.
We hope you enjoyed using our natural products and remain at your disposal for any questions you may have.
Best regards,
Your fangocur Team
Verifiziert
I bought the products for rosacea
I bought the products for rosacea. It doesn't quite seem to have vanish!! I still have a lot of pimples on my cheeks. It is just a little less red.
Fast shipping of the products and good service otherwise.
Datum der Erfahrung: 05. August 2020
Antwort von bentocur GmbH
Dear Ellie,
thank you for your message, we hope that our customer service could help you!
Kind regards,
Your fangocur-Team
Verifiziert
I have oily skin and my daughter has…
I have oily skin and my daughter has dry acne prone sking.
I came about knowing Fangocur products when my daughter had a very bad breakout of eczema and I was researching for natural ways of healing.
We have been using the Fangocur products for some 5 years. The mud musks, are absolutely the best that both my daughter and myself have used compared to other brands we have tried.
We will keep using your products for as long as you exist.
Thank you for creating such a wonderful healing creams and musks and without any fuss and marketing hype.
Datum der Erfahrung: 22. März 2020
Antwort von bentocur GmbH
Dear Violeta,
thank you for sharing your experience, we are really happy that our natural product could help you!
Kind regards,
your fangocur team
Verifiziert
You guys billed my twice thru paypal
You guys billed my twice thru paypal. I requested a refund and still have not heard from you.
Datum der Erfahrung: 20. Dezember 2019
Antwort von bentocur GmbH
Dear Daryosh,
please send a copy of the double charge at service@fangocur.com, so we can refund you.
Thank you in advance.
Kind regards,
your fangocur team
Verifiziert
Parfait rien de plus
Datum der Erfahrung: 15. November 2019
Verifiziert
Really good product and super…
Really good product and super efficient customer service!
Datum der Erfahrung: 16. November 2018
Verifiziert
I have been a fangucur customer for 5…
I have been a fangucur customer for 5 or 6 years and have always had excellent service. If you look on the website carefully enough, they offer discounts which are not always immediately visible. Their products are expensive but the quality is superb.
Datum der Erfahrung: 01. Oktober 2018
una truffa bell'e buona
L'esperienza con l'azienda è stata deludente e al limite della truffa. Ecco cosa è accaduto. Effettuo l'ordine, seleziono PAYPAL come modalità di pagamento. La connessione cade durante l'addebito. Immagino - come altre volte è capitato - che l'ordine necessiti di nuova conferma anche perché la modalità di pagamento selezionata è appunto PAYPAL. Procedo a ripetere l'ordinazione e stavolta riesco a chiudere correttamente la transazione solo che l'azienda oltre a spedirmi la merce che ho provveduto a saldare, mi recapita con altro corriere un secondo pacco con identici prodotti. Il corriere mi consegna il secondo pacco e non chiede saldo in contrassegno né nulla. In sostanza - venendo meno alle specifiche indicazioni di pagamento selezionate e senza che nessuna mail di conferma mi chieda ragione di due ordinativi identici a distanza di mezzora - mi si costringe a pagare anche il secondo colle minacciato da ritorsioni legali. Anche l'assistenza di PAYPAL al riguardo è deludente in quanto loro si dicono estranei alle irregolarità di spedizione che ho provveduto a selezionare tramite il loro canale di credito. Per dirla in parole povere. FANGOCUR il spedisce il pacco e poi minaccia azioni legali se non paghi. Andrebbe segnalata all'autorità competente... OCCHIO A QUEST'AZIENDA!!!!
Datum der Erfahrung: 02. Juli 2018
Antwort von bentocur GmbH
Gentile Sig. Santoro,
La ringraziamo per averci scritto, ci dispiace che ci siano stati problemi con il Suo ordine.
In aprile abbiamo ricevuto due ordini da parte Sua, effettuati in due giorni diversi e per una quantità differente di prodotti. Per questo motivo per la contabilità e per la produzione non è stato possibile riconoscere un doppione. Poiché diamo la possibilità di pagare anche dopo ricezione della merce, Le abbiamo inviato una conferma d'ordine e Le abbiamo spedito il primo pacchetto nonostante non abbiamo ricevuto alcun pagamento al momento dell'ordine. Le abbiamo inviato una conferma d'ordine e di spedizione anche in seguito al secondo ordine.
Ovviamente può rispedirci i prodotti non aperti al nostro indirizzo:
fangocur GmbH
Brunn 105b
8350 Fehring
Austria
La preghiamo di conservare la ricevuta di rispedizione e di inviarcene una copia, in modo da poter contattare la posta in caso di problemi. Una volta ricevuto il pacchetto, Le rimborsiamo l'importo corrispondente ai prodotti rispediti e le spese di rispedizione.
Per domande riguardo la rispedizione, può contattare il nostro servizio clienti (numero verde 800 198 457 oppure mail office@fangocur.it).
Cordiali saluti,
il team fangocur
Verifiziert
I really like the toner and face cream
I really like the toner and face cream, very light non greasy
Datum der Erfahrung: 10. Mai 2018
Verifiziert
Fangocur is an excellent product and company.
I have used this company for around 7 years. They are trustworthy, helpful and courteous at all times. My orders have always arrived promptly and intact. I have even tried the pay after delivery option, but no need to worry about paying first the order always arrives. The products are excellent and do what they say. I have had a vast improvement in my skin since using them. I would recommend them to anyone who fits the criteria specified on the site. I am very happy.
Datum der Erfahrung: 15. Jänner 2018
Verifiziert
For some reason I was not able to order …
For some reason I was not able to order on line as I always have. In the end you were helpful and organised for my Arthrodisc capsules to be sent, and then helped me to pay on line later. It just all took too long and makes me hesitant to order again. I requested a reset for my Password which never came.
Datum der Erfahrung: 28. November 2017
Antwort von bentocur GmbH
Dear Mrs Wigram,
thank you for having informed us. We are really sorry that you could not order online.
Please contact our customer service (mail at office@fangocur.com) if you have not received a new password yet. If you wish, you can always order by email and pay after reception. So it will not take you too long to receive your order.
Our customer service (toll-free hotline 00800 3264 6287 or Email office@fangocur.com) is at your disposal for further information.
Kind regards,
The fangocur team
Verifiziert
5 Star every time
I’ve been ordering fangocur clay for years and not once have I been disappointed.
Datum der Erfahrung: 14. November 2017
Verifiziert
I received my products from fangocur
I received my products from fangocur. they are quality products and I pleased.
Datum der Erfahrung: 16. Oktober 2017
Verifiziert
Great Products
I have ordered several products from Fangocur over the years and continue to be impressed by the quality of their products and politeness of their correspondence. I would not hesitate in recommending them.
Keep up the good work.
Datum der Erfahrung: 06. April 2017
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