Best in Construction Machine Dealer

15 Dec 2024

DA

VEK don’t deserve any stars. I purchased a LED Lenser product on 29/10/24. Received an order confirm, with eta of approx 6 days for delivery.i waited two weeks before contacting them for an explanation. Only to be told “I just found your email in my junk folder”…, then I was promised an answer in 20mins…, but they failed to respond, for nearly a week ! I then sent another email on 20/11/24, further requesting a tracking number and delivery date, or a full refund, and threatening a dispute with PayPal and contacting Dept of Fair trading, then I get told ‘I tried to call you numerous times about it”, which it total BS. After the threat of pay pal claim and fair trading, he finally refunded me the money. I got screwed around by this guy for nearly a month before I managed to get my money back. My advice. This guy is dodgy, DO NOT USE THIS COMPANY IF YOU EVER WANT YO SEE YOUR GOODS ARRIVE ! He doesn’t give a shit how much you are inconvenienced, and gives no apology, just lame childish excuses for the delay’s and complete lack of communication. WARNING; DO NOT BUY ANYTHING FROM THIS COMPANY AS YOU MIGHT NOT EVER SEE IT, AND IF YOU DO, YOU WILL BE WAITING FOR A LONG TIME TO RECEIVE IT !.

26 Dec 2024

These scammers took my money for a jigsaw that they clearly never had in stock. No refund given 8 weeks later...no email responses! Clearly no morals or business ethics in stock either!!

30 Apr 2024

CO

My son ordered an item from tools.com. It’s now been almost two months and still haven’t received it. Tried calling and all I get is a prerecorded message. I’ve left messages and no one gets back to me. Have tried emailing and no response. Totally unacceptable. Starting to think this is is scam. It will be interesting to see if they contact me now that I’ve written this review.

9 Nov 2024

ND

WA review. Experienced, Competent and Confident is the Scaff crew who work at Henderson WA led by Nathan Hammil the site Supervisor an absolute asset to this company who delivers the highest quality service to his customers and a privilege to work with. Unfornately the Henderson office/ Management is a Toxic environment on a Daily basis. The Manager/ Scheduler who runs the branch is Rude, Disrespectful, Negative, Belittling, Ignorant, Lacks acknowledgement of more experienced and Qualified personnel, Intentionally remains Idle and refuses to offer assistance while questioning others integrity and accountability even that of senior employees?, Unapproachable then Emotional and Aggressive when politely responding to these issues. And to top it off Micro Management like if never seen in 30 years. Hence the high turnover in office staff. You've been warned.

22 Aug 2023

JO

The team at ABLE where great from the moment I walked in the door. They took the time and answered all of my questions, then recommended the best product based on what I was looking for. The generator I bought was perfect and has bee running like a dream from the first time I started it

26 May 2023

AS

I ordered a Flir One thermal imager. The price was by far the cheapest around, so I was a bit concerned that might not be the correct model, but after confirming by phone I ordered and paid and it arrived by courier super quick the next day. I couldn't be happier with the price and service.