Best in Garden & Landscaping

9 hours ago

DE

Installation of a new hot water system. The guys turned up promptly and the job was done expertly . Had it not been for late of delivery of the unit by a third person the job would have been done quickly.

An hour ago

RD

I was looking to replace a 23 year old Davey water pump,900H. That model no longer available so I rang and spoke with a sales representative from ASC Water Tanks. Very helpful we discussed a few Davey options. There was no rush and easy to talk with. Settled on a pump and price was cheaper than most competitors. Pump arrived fast and install was almost a straight swap. Pump performance is better than I expected.

5 minutes ago

GR

The staff at Jono & Johno are always very helpful and also know there products

9 hours ago

JO

The products arrived promptly even though it was over the XMAS New Year period!

3 days ago

TM

Great service

6 days ago

NA

Excellent service Prompt delivery

6 Jan 2025

HE

Exceptional service and product availability, Amazingly prompt delivery. Best place to buy what you need

30 Dec 2024

Having a front and backyard both looking for rejuvenation both aesthetically and for entertainment these concepts showed plenty of variety and inspiration. Some great ideas we never would have thought of and making great use of space we have to work with. Ideas ranging from low maintenance and also more exotic concepts, particularly with adding a pool into our backyard and what this could look like, extremely realistic representations.

25 Dec 2024

I gifted my grandparents Uluru's crystal hanging lights, and they're thrilled with how it looks in their dining room. it adds a timeless elegance to the space. Found it online, and the quality surpassed our expectation!!

Updated 26 Dec 2024

I’m extremely disappointed with my experience at Luxi Living. Their process was riddled with inconsistency and poor communication, leaving me frustrated and completely out of trust. Initially, I spoke with a team member over the phone, who assured me that I could place my order with a 50% deposit, even though the item I wanted was on sale and out of stock (lead time expected in February). I explained that I was busy and would call back later that day to finalize the order. They reassured me that if I couldn’t reach them, I could simply process the order online and transfer the partial payment, which seemed reasonable at the time. However, when I tried calling back about seven times, I couldn’t get through to anyone. Following their advice, I processed the order online and planned to pay the 50% deposit via bank transfer. I reached out to their support team on reply to my order confirmation, but that’s when things started to fall apart. My emails were completely ignored. When I finally got a response, the story had changed entirely they were now demanding full payment upfront. Despite following up multiple times and trying to work through this over the next few weeks, I received no clear answers and was ignored. Late last week, I decided to call and speak to someone again, and they reassured me that my order was in place and that the 50% deposit was still fine and to transfer it into their account. Still uneasy about the conflicting messages, I decided to visit the store in person yesterday, hoping to get clarity. In-store, they pushed for full payment upfront, refusing to honour the deposit terms or even the original pricing completely contradicting what I had previously been told. They then went back and honoured the original pricing but demanded the full payment upfront. These inconsistencies were so alarming that I began to question whether the business was in financial trouble or simply poorly managed. In seeking resolution, I spoke with the company’s general manager, but the conversation was entirely unhelpful. He adopted a defensive approach, insisting that what I was told was incorrect and that I should trust him now over the representatives I had previously dealt with (his own staff). Instead of acknowledging the confusion and addressing my concerns, he made it feel that I was at fault, despite trying to follow their own instructions. There was no acknowledgment of their failure. While I understand the importance of processes and policies, there must be accountability when those processes fall short especially when it leaves the customer negatively impacted. While the product itself may look appealing, I wouldn’t trust their warranties, customer service, or ability to follow through on their promises. If this is how they handle orders, I can only imagine the frustration of trying to get support if something went wrong later. This could have been a great experience, but their lack of transparency, professionalism, and basic customer service has completely eroded my trust. If you’re considering Luxi Living, proceed with caution.