Best in Home Audio Store

2 days ago

NJ

Total Chinese scam,they send a tiny box of Ray Hong with I guess has a small bottle of p1ss water in it.Right fkn scam if ever there was.Its been sent from a UK address so we'll see where that goes.

An hour ago

JS

Awesome service

A day ago

CH

Happy with the product so far, especially for the sale price. Received in good time as well. Works well, thanks.

6 days ago

NC

I had the worst shopping experience with BOSE NZ!!! I purchased a product during their "price match promise" promotion. When I placed the order, I was told I had to pay the original price upfront, and they would process the refund for the price difference later. Over the next four months, I contacted customer service five times. Each time, they assured me the refund had been successfully processed. But from my side, there was nothing—am I blind? Twice, the agents claimed their system was being updated and couldn’t access my account, leaving me waiting for over 30 minutes each time. At one point, I even considered returning the product, thinking it might be easier and the product was nothing special. But then I thought, if I returned it, would they just keep the product and still claim they refunded me? The only time their agents are pleasant is when they’re taking your money! Honestly, I’d rather toss my money at the Harbour Bridge and watch the waves than ever spend it on anything named BOSE again!!!

18 Oct 2024

Through this company I was given the opportunity to own an Arri Alexa Mini, which was used but in great condition. It was carefully packaged and customer service is excellent and responsive, 100% recommend!

19 June 2024

JT

For context, I'm probably an Audio Enthusiast boarding on Audiophile. The preferred format of music, for me, is Vinyl with a the philosophy is to spend as much as I can afford where the diamond brushes the vinyl. That way what is good coming in a fantastic coming out. Also a big Ortofon fanboy. The Ortofon Mono-A and (Anna-)Diamond are *not* easy to get in the Australian market. I believe this is where Klapp excels; They know who to speak with; they know how to set expectation and they know how to price an item (in the tug-o-war between supplier and client). As for the Mono-A, it stands alone (not because it's mono :)) but so far in the break in period, the Mono-A has brought Mr. Dylan (his early Mono set) into house. The waving flow of his cracking voice and the piercing melody of the harmonic are made real. Dynamics as flawless as I can hear. Next it's the Stones in Mono :) Thanks!!!

11 Aug 2024

DA

Excellent project for our 15yr old son over the school holidays. He built the plywood boxes off the drawings supplied, adjusting for 18mm thickness and added in the recommended rubber sheets. Atlas very promptly answered our queries and delivered the speaker components. The video and written instructions were clear but you must watch the videos to get a full understanding. Our son got the speakers working first go. They look fantastic in 18mm ply, so he's abandoned a plan to rebuild in solid timber. We purchased a little Class D amp (Aiyima T9 Pro) so he can play music off his phone via Bluetooth and the combo sounds excellent to our untrained ears. Many thanks!

13 May 2024

SH

I'm currently waiting on a reply to my request for a refund of a faulty product. I have followed up multiple times now. Each time met with an excuse. They have not returned a working product, or refunded as I have asked.

7 Sept 2023

I bought a refurbished tuner from Reclaimed Audio. The tuner works beautifully and the help and advice we received from Wayne of Reclaimed Audio was excellent.

2 Feb 2023

Great value for money! I’m not big on tech so I wasn’t too sure which turntable to go for, but David helped me to pick the perfect one for my needs, and I couldn’t be happier! It fits in perfectly with the vintage vibe I have going on in my apartment, and the sound quality from the built in speakers is great.