I wanted GAP insurance, I had seen on a Tesla website owners recommending ALA so I got a quote and they were a good price so I bought the product.
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The only company I use for GAP insurance. Polite, professional and extremely competitive. I’ve been using ALA for years and would totally recommend them (and have done)!
The price is good, you can normally get through on the phone pretty quickly, and the staff you speak to are on the ball and able to answer and deal with any questions.
Thank god I had you guys…
Is a great feeling to have a peace of mind as you don’t know what tomorrow brings.
Very easy to deal with and efficient, highly recommended
Company details
About ALA Insurance
Written by the company
ALA Insurance is one of the largest, online, independent providers of GAP Insurance, Warranty, Short Term Motor Insurance, Scratch & Dent Insurance, Tyre & Alloy Wheel Insurance, Keycare, Excess Cover and Cycle Insurance.
We recently won Best Customer Service in Financial Services at the UKCXAs (2024) which we are hugely proud of and we feel our Trustpilot reviews from our customers reflect this too!
As an FCA authorised and regulated company, we are able to offer specialist insurance policies developed with our extensive knowledge of the insurance market. We offer competitive pricing and Best Price Guarantee on any online comparable GAP insurance quote.
5-Star customer support and absolute peace of mind.
Our customer support team is on hand to help you with a query, explain the ins and outs of GAP insurance, to process a vehicle transfer or to simply - as sometimes it’s just nice to chat things through with someone - help you purchase a policy. Ask us anything, we’ll answer any little question or query so you’re completely satisfied that you’re making the right decision for you. We’ve worked hard to earn our reputation with our customers and we’re working even harder to keep it. We are the most highly rated insurance company on Trustpilot too, with an overall 4.9 star rating.
Cover for the just in case.
All our policies are 5 star Defaqto rated and designed to be that final protective polish, a safety net for your money. All our policies are insured and protected giving you that extra airbag for your finances. We think about what might happen, so you don’t have to.
Get a quote today, from the kind kind, not the pushy kind.
Get a GAP Quote
Get a Warranty Quote
Get a Cycle Quote
We recently won Best Customer Service in Financial Services at the UKCXAs (2024) which we are hugely proud of and we feel our Trustpilot reviews from our customers reflect this too!
As an FCA authorised and regulated company, we are able to offer specialist insurance policies developed with our extensive knowledge of the insurance market. We offer competitive pricing and Best Price Guarantee on any online comparable GAP insurance quote.
5-Star customer support and absolute peace of mind.
Our customer support team is on hand to help you with a query, explain the ins and outs of GAP insurance, to process a vehicle transfer or to simply - as sometimes it’s just nice to chat things through with someone - help you purchase a policy. Ask us anything, we’ll answer any little question or query so you’re completely satisfied that you’re making the right decision for you. We’ve worked hard to earn our reputation with our customers and we’re working even harder to keep it. We are the most highly rated insurance company on Trustpilot too, with an overall 4.9 star rating.
Cover for the just in case.
All our policies are 5 star Defaqto rated and designed to be that final protective polish, a safety net for your money. All our policies are insured and protected giving you that extra airbag for your finances. We think about what might happen, so you don’t have to.
Get a quote today, from the kind kind, not the pushy kind.
Get a GAP Quote
Get a Warranty Quote
Get a Cycle Quote
5% off GAP with code ALA24
Written by the company
- Get 5% off your GAP insurance policy with us!
- Using code ALA24, you can get 5% off your GAP insurance policy and 5% off our Warranty cover and minor damage policies. This code can be applied to policies for new and used vehicles. For more information visit our website or call one of our friendly, UK-based team on 01653 916304. This discount code expires on 1st September 2024.
Best Price Guarantee
If you find a comparable GAP premium online for less, we will match the price!
In these times we understand that you need to be sure you’re getting the very best value for money.
We offer a Best Price Guarantee on any online comparable GAP insurance quote, so that you will always be confident that our price to you will always be as good or better than any of our competitors for a similar rated product.
We offer a Best Price Guarantee on any online comparable GAP insurance quote, so that you will always be confident that our price to you will always be as good or better than any of our competitors for a similar rated product.
Contact info
Unit 3, Park Farm Courtyard, Easthorpe, YO17 6QX, Malton, United Kingdom
- 01653916304
- info@ala.co.uk
- ala.co.uk
Verified
Fantastic service and would definitely…
Fantastic service and would definitely recommend using. Straight forward information and received policy instantly.
Date of experience: 18 December 2024
Verified
Simple and great value
Date of experience: 11 December 2024
Unbelievably great customer support
I never had to make a claim but after 6 months or so sold the car that was covered. I contacted ALA, had a reply within hours and a refund within 3 days
Unbelievably great customer support. Even though the whole process only took a few days there were communications every step of the way
Date of experience: 17 December 2024
Verified
ALA gap insurance proved without undue…
ALA gap insurance proved without undue conditions and terms. Great product
Date of experience: 18 December 2024
Verified
Easy efficient service
Date of experience: 10 December 2024
Verified
Very knowledgeable and friendly
Very knowledgeable and friendly, Megan was absolutely great and a lovely person to deal with.
Date of experience: 10 December 2024
Verified
Verified
Good communications and prices for…
Good communications and prices for services.
Date of experience: 10 December 2024
Verified
Very easy to buy GAP Insurance
This review is only about buying experience! Fortunately I didn't have to claim yet anything so I can't review ALA company as a whole.
I did make a call to ALA phone info just to check everything is right. And I was very positively surprised by very nice advisor, human by the way, not hated AI.
Overall very good experience so far.
Date of experience: 10 December 2024
Verified
Leanna was very helpful in transferring…
Leanna was very helpful in transferring my insurance to a new car.
Date of experience: 09 December 2024
Verified
Easy and cheap
Everything was very easy to get done. The website is very well laid out and all the information was there for me to read through.
The price was surprisingly good too.
I felt very comfortable doing something new.
Date of experience: 16 December 2024
Verified
Looked on line for market leader and…
Looked on line for market leader and found your service lived up to the blurb
Your advisors were friendly and gave me all the help I needed price ok as well
Tks and well done ala
Gordon smith.
Date of experience: 09 December 2024
Verified
Was recommended this company from…
Was recommended this company from someone i know , the lady that dealt with me was very helpful and the price for my gap insurance that I purchased was alot cheaper than a previous company I'd used.
Date of experience: 09 December 2024
Verified
Very efficient with all corrospondence…
Very efficient with all corrospondence and very prompt I’d responding to my emails etc.
Date of experience: 09 December 2024
Verified
Verified
SAY NO MORE!!! ��
I've been with ALA for MANY years with all my and my wife's cars - best value, best customer service.
Thanks
Date of experience: 16 December 2024
Verified
An extremely helpful representative
An extremely helpful representative for whom nothing was too much trouble
Date of experience: 09 December 2024
Verified
Quick.Concise.Easy
Quick. Clear..Concise ....Great value for money....nothing hidden....Go buy online.Simples.
Date of experience: 09 December 2024
Verified
Speed and simplicity
Date of experience: 16 December 2024
Verified
Very straightforward to deal with
Very straightforward to deal with. I had to claim recently for a suspension issue and virtually everything was covered and paid out 100% for new parts.
Date of experience: 16 December 2024
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