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Very bad quality of furniture , I was delivered a broken end table. They claim that they use teak wood but the piece was a mix of low quality plywood, veneer and some local wood , not even mango wood .
The polish was also all uneven and not even 20% of what was shown in the image on their site. Not worth buying Firniture from them. Their quality is worse than urban ladder and pepper fry
i order the product 1-12-2024 till now i am not recevied and no updates about the product.i trying to open the tracking order link its not opening giving message like link expired.
Wasn't the most nicest experience I had but its good. Did had some issue with my orders but customer service was quite responsive and helped out but have to say their return policy sucks..
Amala Earth is one of my favourite brands. Not only are their products amazing and have great value for money whilst being so good in every way for the Earth - to top it all - the brand also has exceptional customer service. Their representative Karan went over and above to ensure my query was resolved in the most efficient manner and in the quickest way possible. It goes to show the brand really cares and that for me is why I will remain a loyal customer always.
Amala Earth is a one-of-its-kind marketplace that is creating meaningful conversations about an earth-friendly lifestyle amongst a community of people, who like to live in sync with nature. The brand dwells upon making every day earth-friendly and natural with conscious shopping choices ranging from responsible fashion ensembles to ethical beauty products; from purposeful gifts to mindful munchies, and lots more.
Amala Earth, 1st Floor , Block C3, Habitat India Qutub institutional Area, Katwaria Sarai, New Delhi, Delhi 110016, 110016, Delhi, India
I received a 50% discount coupon from Amala Earth on WhatsApp and decided to order an item worth Rs 2800, figuring that I would have to pay only Rs 1400. It turns out that the maximum discount available was Rs 1000, which was stated nowhere in the fine print of the coupon. I went ahead and placed the order (AE243126) anyway. I did not receive an email acknowledgement of the order until I contacted customer service when they hurriedly sent a confirmation email together with tracking information of the package that they claimed had been picked up by the courier, just a day prior. The package was supposed to have been delivered on July 5th. I checked tracking for delivery status, and found that the package was never picked up and the order had been cancelled. I received no notification from the company regarding this development and all attempts to contact customer service have been unsuccessful. No refund has been issued till date. Not sure if I will get my money back.
Date of experience: 06 July 2024
Never do to buy products from this company. Their customer support is very bad and they will never properly respond to e mails or will never support to solve the issue on the purchase. Its waste of time and waste of money
Date of experience: 27 June 2024
Very unhealthy bad products. My order received just now has been full of ants & caterpillar (illees)
in Fruits & nuts trail mix Box. All products which are claimed by company are very costly but of poor quality. Bad Stuff, be cautious. As returns are also not entertained.
Date of experience: 25 June 2024
I am extremely disappointed with the recent purchase I made from Amala earth via order no #AE240342 on 19/06/2024. I ordered a set of socks specifically because they were advertised as having cushioning at the bottom. However, what I received was completely different from what was described.
When I contacted customer service to address this issue and request a replacement, I was met with a refusal. Their unwillingness to correct their mistake is not only frustrating but also highlights a major flaw in their customer service policy. It is unacceptable to mislead customers with false product descriptions and then refuse to make it right when the mistake is pointed out.
This experience has been highly unsatisfactory and has caused me to lose trust in Amala earth. I strongly advise others to be cautious when purchasing from this company, as their product descriptions cannot be trusted and their customer service is unhelpful when problems arise. I will not be making any future purchases from them and will be sharing this experience with friends and family to ensure they avoid similar issues.
Date of experience: 24 June 2024
The consumer journey on the platform is very smooth
Date of experience: 25 May 2024
i bought an 'Herbal Strategi herbal housefly repellent'.i don't think it is an housefly repellent..wastage of money..
Date of experience: 30 May 2024
Save your time, money and sanity and do not buy anything from this website or app. They have an extremely poor customer service, bad products and an inconvenient return/ exchange policy. I have been trying to contact their customer support and they are not responsive at all. Exchange needs to happen within 7 days but there is no system of initiating exchange. The customer support team has taken more than 7 days to communicate with me. I strongly do not recommend this company.
Date of experience: 20 May 2024
i have mistakenly ordered wrong size for mattress while contacting them they did not change the size and it was complete waste of my 3000rs.
Date of experience: 07 May 2024
Date of experience: 25 March 2024
Hello I have ordered mutki style glass but I have received only one pl.guide only one glass is worth rs.1000 I have already paid but only one glass received and in picture you are showing six glasses so I thought it must be six for one glass you are. Charging Rs.1000 is very costly if I want to return what is the procedure pl.guide
Date of experience: 28 March 2024
I bought "Tiny snooze Organic Cotton Baby Pillow & Bolsters" from this website. I thought Amala Earth had genuine products. The product description has all the catchy words like "GOTS certified organic cotton fabric" bla bla. and the price is on the higher side But this is a cheap quality product with low-grade synthetic filling and fillings are coming out from the outer fabric.
Date of experience: 14 February 2024
Made an order of devotional item two months back. Product was never recieved, no tracking given by them and when i told them to refund the money they just keep on stalling. Now they have blocked my number. Scamsters
Date of experience: 13 March 2024
The feel of two mulmul dohars received is nowhere near mulmul, and not even give the feel of pure cotton. Wanted to return, but told by customer service that these are non returnable, though the site says easy returns within Seven days. Will never buy from them again !!
Date of experience: 07 March 2024
Sending bad quality products with out checking. Remember you are not giving the products freely to accept any thing you sent.
Date of experience: 25 January 2024
Over priced products. Same product, same brand is sold here for 288 rs and in Zepto I got it delivered for 54rs. Huge price difference. Can’t trust amala earth.
Date of experience: 20 February 2024
Date of experience: 25 January 2024
The quilt had lot of lint's and uncut threads in it.. I ordered this for my husband who is suffering from long covid and he had a hard time with this..
Had to wash it and then use it. .. pl dont take this as a complaint.
Apart from this, the quilt is very soft and nice.
Date of experience: 25 January 2024
Exchange is given to purchase the same item, it must be given to purchase any other alternative item.
Date of experience: 25 January 2024
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