4.9
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
My new Bamix hand blender was put into use less tha 24 hours after it arrived. It is a quality kitchen tool and very easy to use.
I very frequently choose Borough Kitchen as my source for well researched reliable kitchen equipment. There is no guesswork here.
Always good customer service.
Amazing experience! I thoroughly enjoyed the class, our chef teacher was very knowledgeable, approachable and patient! The class clearly improved my cooking skills and all the learnings were applicable from day 1! Would highly recommend and will certainly attend more classes from the Borough kitchen in the future!
Excellent customer service a pleasure to deal with. Purchased a few knives a couple came that I was not happy with Borough kitchen got them picked up and replaced in a couple of days. I would highly recommend them.
Lovely friendly French woman who served me was very knowledgable about the product as she had one herself and she was happy to answer my questions. Great service!
At Borough Kitchen, we cater to the urban home chef who loves to cook and entertain. It’s about a shared passion for cooking and eating together - whether having friends around for a Saturday night supper or family over for a roast lunch. At our stores and our online shop, you'll find everything you need to take you from the kitchen to the table, while our two cookery schools offer intimate, personalised lessons to help you hone your culinary skills. You can find us online at boroughkitchen.com or visit us in one of our five London stores at 16 Borough High Street, 1 Hampstead High Street, 186 Chiswick High Road, 129C Upper St, Islington and 40 Electric Boulevard, Battersea Power Station.
Free delivery on UK orders over £50
129C Upper St, N11QP, London, United Kingdom
4.9
8K reviews
Replied to 77% of negative reviews
Typically replies within 48 hours
Always great products and great service too. Borough Kitchen have a stunning array of kitchen products. Very hard to go in their stores and come out empty handed.
Date of experience: 06 March 2025
Fantastic communication.
Delivery superb!!👌
Date of experience: 05 March 2025
Terrible, They selling exdisplay that looks like it's used.
for the 2 Mauviel sauce pan.
If I can only attached the photo, you will not pay £400 for it. Lid and pot different colour shade, bottom looks like used. It is not just cosmetic it's totally un accepted.
And I have to pay for the return label code.
Date of experience: 10 March 2025
Lovely decanter sent as a gift.
Quick dispatch and excellent quality item.
Date of experience: 05 March 2025
My experience was good. My Good was almost at the door. The only problem was finding the shop because it was off the high street.
Date of experience: 05 March 2025
Excellent service and very fast delivery, really happy with my Peugeot pepper mill.
Date of experience: 05 March 2025
Fab staff and well stocked shop next to Borough tube station - everything curated to meet your needs, can’t recommend them highly enough.
Date of experience: 02 March 2025
Simply perfect! Ordered on Sunday delivered Monday! Finex cast iron may be expensive but worth every penny. Couldn’t be happier.
Date of experience: 02 March 2025
Great service, good advice and recommendations. Great quality products
Date of experience: 02 March 2025
Easy access to a knowledgeable sales rep who was super helpful.
Date of experience: 26 February 2025
Incredibly helpful team, located all the bits I was looking for and everything was the quality I’d hoped for.
Date of experience: 02 March 2025
Brilliant service. Ordered on Sunday and delivered Monday lunchtime
Date of experience: 02 March 2025
Always great products and super fast delivery!
Date of experience: 02 March 2025
Quick delivery. Clear info about product on website. Great return policy. Most importantly, great product!
Date of experience: 28 February 2025
Easy to order online, prompt delivery and excellent product (Peugeot Salt mill)
Date of experience: 28 February 2025
Genuinely fantastic service, really knowledgable then worked out there is a spruce match and saved £100 on a pan!
Date of experience: 01 March 2025
Delivery on time with prior notices and product arrived as promised no problems, thanks.
Date of experience: 01 March 2025
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
