Borough Kitchen Reviews 7,281

TrustScore 5 out of 5

4.9

Kitchen Supply Store


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Rated 5 out of 5 stars

Bought 2 tickets for the Middle Eastern cooking class at the Battersea Cook School.

Was a fun evening where learnt new skills and recipes. Chef Al and assistant Lena were great hosts and the cook
ing space is spacious. BYOB is a bonus.

Location could be made clearer on the tickets

Rated 5 out of 5 stars

Bought a Silampos TriPly Saucepan from Borough Kitchen which was not available from other retailers in the UK. The saucepan itself is very well made, heats up evenly due to the three layered stainless steel. The saucepan is supposed be taller than usual but is still perfectly balanced in its dimensions. The purchase and delivery was quick and no nonsense. All in all hight recommended shop

Rated 5 out of 5 stars

The first delivery arrived with the product damaged. But the replacement was done without any problems and the bowl has now arrived in perfect condition. Except reception of our first claim and how it was handled.

Rated 5 out of 5 stars

I was at Chinese dumplings and bao bunns class

Alex is a fantastic host and teacher. Complimentary wine or beer to accompany a great evening learning, cooking and eating


Company details

  1. Kitchen Supply Store

Written by the company

At Borough Kitchen, we cater to the urban home chef who loves to cook and entertain. It’s about a shared passion for cooking and eating together - whether having friends around for a Saturday night supper or family over for a roast lunch. At our stores and our online shop, you'll find everything you need to take you from the kitchen to the table, while our two cookery schools offer intimate, personalised lessons to help you hone your culinary skills. You can find us online at boroughkitchen.com or visit us in one of our five London stores at 16 Borough High Street, 1 Hampstead High Street, 186 Chiswick High Road, 129C Upper St, Islington and 40 Electric Boulevard, Battersea Power Station.

Fast, flexible delivery

Free delivery on UK orders over £50

We have a range of delivery options for UK customers, including next-day delivery, same day delivery in London, as well as international delivery options. We also have a 1-year returns policy.

Contact info


Rated 5 out of 5 stars
Invited

The cooking course

The cooking course, Pasta from Scratch, was enjoyable, informative and professionally delivered. I have no hesitation in recommending Borough Kitchen Cook School.

Date of experience: 28 March 2018

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Reply from Borough Kitchen

Hi Jeremy,

Thanks for taking the time leave us a review. We're delighted to read that you enjoyed the “Fresh Pasta From Scratch” cook school class.

We’re looking forward to seeing you again soon either in-store or at one of our cook school classes.

Best wishes,

Justin and David

Rated 5 out of 5 stars
Invited

Great products and service

Great products and service. Staff are all very knowledgeable, helpful and friendly.

Date of experience: 28 March 2018

Borough Kitchen logo

Reply from Borough Kitchen

Hi Thomas,

Thank you for taking the time to leave us a review. We're delighted to hear that you're happy with your products and that you found our team knowledgeable, helpful and friendly.

We’re really looking forward to serving you again soon and hope you have a great Easter weekend.

Justin and David

Rated 5 out of 5 stars
Invited

THANKS!

Fast shipping and great support

Date of experience: 22 March 2018

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Reply from Borough Kitchen

Hi MS,

Thanks for your review. We’re really glad to hear that you received your shipment on time and that you found the support you received useful.

Please do let us know if there’s anything else we can help with. Otherwise, we look forward to serving you again soon.

Best wishes,

Justin and David

Rated 5 out of 5 stars
Invited

My new ROK

Very happy with my new coffee grinder, purchased online after an in store demo. Delivery was flawless.

Date of experience: 21 March 2018

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Reply from Borough Kitchen

Hi Digger,

Thank you for your review. It’s great to hear that you found our in-store demos useful and that it gave you the confidence to purchase the ROK Coffee Grinder online. Additionally, it’s great to hear that the delivery process was flawless for you.

We’re really looking forward to serving you again soon and hope you have a great day.


Best wishes,


Justin and David

Rated 5 out of 5 stars
Invited

The Gefu - Very well-suited to my needs

Delivery was prompt. The Gefu item was well-described. It is robust and works very well. I use it for grinding dried fruits, nuts and seeds to make my own snacks. The many fruit-grinders I had tried were unsuitable and too fragile for that job but this so-called 'meat-grinder' tackles it beautifully.

Date of experience: 21 March 2018

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Reply from Borough Kitchen

Hi Glenor,

Thanks for taking the time to leave us a review. We’re delighted that you love your new Gefu Meat Mincer and that it arrived on time. We also love that you’re using it creatively for making your homemade fruit, nut & seed bars.

We hope you have a great day and we’re looking forward to serving you again soon.

Best wishes,

Justin and David

Rated 5 out of 5 stars
Invited

The item I wanted was initially out of…

The item I wanted was initially out of stock but I signed up to the notification system and was emailed when the item was back in stock. It arrived promptly and was perfect.

Date of experience: 21 March 2018

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Reply from Borough Kitchen

Hi Beth,

Thanks for taking the time to leave us a review. We’re thrilled that our stock notification system worked well for you and that you received your item as expected once ordered. We’re even more thrilled that you love your item!

We’re looking forward to serving you again soon and hope that you have a great day.

Best wishes,

Justin and David

Rated 5 out of 5 stars
Invited

No problem

No problem, speedy delivery

Date of experience: 21 March 2018

Borough Kitchen logo

Reply from Borough Kitchen

Hi Ken,

Thanks for your review. We’re glad to hear that you received your order on time as expected. We’re looking forward to seeing you again soon.

Best wishes,

Justin and David

Rated 3 out of 5 stars
Invited

The service was good and the store is…

The service was good and the store is wonderful however, I was disappointed with the packaging of the jug & matching cups I purchased. This was a gift & at £70 I had expected packaging that would be perhaps branded or at least smart enough to wrap and hand over to the recipient.

Thank you
Louise

Date of experience: 21 March 2018

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Reply from Borough Kitchen

Hi Louise,

Thanks so much for your review. We really appreciate you taking the time to leave us this feedback and your suggestions for how we can improve our packaging. We will use your feedback to help improve our service in future.

We do hope to serve you again soon. Please do not hesitate to contact us at online@boroughkitchen.com if there is anything further we can do to reassure you of our service.

Best wishes,

Justin and David

Rated 5 out of 5 stars
Invited

Bought as a gift

Bought as a gift, so hope it’s a good product! Delivered on time thank you.

Date of experience: 21 March 2018

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Reply from Borough Kitchen

Hi Eve,

Thanks so much for your review. We’re glad that the gift you purchased arrived on time and we hope that the recipient enjoys using it.

We hope to serve you again soon. Have a great day.

Justin and David

Rated 5 out of 5 stars
Invited

Fantastic customer service!

Date of experience: 21 March 2018

Borough Kitchen logo

Reply from Borough Kitchen

Hi Louisa,

Thanks so much for taking the time to leave your review. We’re delighted that you enjoyed your experience with us. We’re looking forward to serving you again soon.

Have a great day,

Justin and David

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