FIBER TECH AUSTRALIA PTY LTD Reviews 90

•
TrustScore 5 out of 5

4.9

Phone and Internet Service


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Rated 5 out of 5 stars

Roy and his partner went literally above and beyond with the installation of data cabling for my new home. After giving me a free inspection and quote and explaining his concerns with the job. He returned within a week to complete the job and it was done amazingly.

Not only was the entire plan needing changes due to the odd construction of my home but Roy and his partner were able to figure out a new plan whilst also still hitting EVERY SINGLE POINT I needed. Even the doorbell which I had been told was going to be next to impossible was managed to be done with a bit of tedious work.

But that really sums up the skill and effort his team did for this job whilst also being professional and respectful. Going as far as to not only cable test his own runs but also my runs done previously and redoing them when they came up as failed. Should also mention he did so much more work than originally quoted, such as moving the HFC connection and running HDMI passthroughs for wall mounted TVs when the main job was merely running multiple data drops in this two story already built home.

Highly recommend!

Rated 5 out of 5 stars

Roy did a fantastic job for my home fibre setup in June 2024. Prepared it so nbn fttp fit in was so easy. I would recommend him anytime.

Rated 5 out of 5 stars

Roy was amazing, he arrived on time, discussed the options for the job, was fast and efficient in completing it. Then conscientious in tidying and affordably priced. I will recommend Roy to anyone who needs cabling work. Thanks so much Roy!

Rated 5 out of 5 stars

Roy was fantastic, just knew what to do without any fuss, he fixed our difficult cabling issue which had meant our NBN was lousy. His knowledge regarding all manner of cabling issues ,all manner of telecommunication concerns is second to none.If you have a problem I guarantee Roy will fix it, he just gets straight to work on arrival,no time is wasted believe me. Well done Roy


Company details

  1. Phone and Internet Service

Information provided by various external sources

We are a dedicated team delivering different kinds of NBN & data cabling services from phone lines, TV cables to commercial-grade large-scale industrial cabling and network configurations including WiFi. Our well trained and experienced staff will make sure that every job we undertake will be completed with the highest quality with on-time delivery.

Contact info


Rated 5 out of 5 stars

Above and Beyond Service

Roy and his partner went literally above and beyond with the installation of data cabling for my new home. After giving me a free inspection and quote and explaining his concerns with the job. He returned within a week to complete the job and it was done amazingly.

Not only was the entire plan needing changes due to the odd construction of my home but Roy and his partner were able to figure out a new plan whilst also still hitting EVERY SINGLE POINT I needed. Even the doorbell which I had been told was going to be next to impossible was managed to be done with a bit of tedious work.

But that really sums up the skill and effort his team did for this job whilst also being professional and respectful. Going as far as to not only cable test his own runs but also my runs done previously and redoing them when they came up as failed. Should also mention he did so much more work than originally quoted, such as moving the HFC connection and running HDMI passthroughs for wall mounted TVs when the main job was merely running multiple data drops in this two story already built home.

Highly recommend!

Date of experience: 16 December 2024

Rated 5 out of 5 stars

Roy was amazing

Roy was amazing, he arrived on time, discussed the options for the job, was fast and efficient in completing it. Then conscientious in tidying and affordably priced. I will recommend Roy to anyone who needs cabling work. Thanks so much Roy!

Date of experience: 30 August 2024

Rated 5 out of 5 stars

Superior and Trusted Service

Roy was easy to communicate with, clear and eager to help. He came out as soon as possible, completed job quickly and found the best option for our property. Appreciate his assistance and would highly recommend.

Date of experience: 02 June 2024

Rated 5 out of 5 stars

Very happy customers!

We are very happy customers of Fiber Tech Aus.
Roy was spot on with NBN repairs and mopped up wiring from an earlier tradesperson.
Roy's a good communicator and considered in responding to our questions.
Thanks again Fiber Tech.

Date of experience: 01 March 2024

Rated 5 out of 5 stars

Roy was excellent

Roy was excellent. He turned up on time to quote, he turned up on time to complete the job, it was done as per the quote and they came back to do some extra work on a second day. I would highly recommend Fiber Tech Australia PTY LTD.
Thanks Roy.

Date of experience: 25 January 2024

Rated 5 out of 5 stars

Highly recommend

Roy and Zane came out to inspect the project and quote. A rare thing nowadays with everyone wanting to quote online. Quote was competitive so we chose Ro and Zane. They booked in a 7am start and 11am finsih and were spot on to the minute.
Highly recommend Fibre Tech

Date of experience: 19 January 2024

Rated 5 out of 5 stars

Excellent services and would use again

I called up Roy to seek a quote on relocating a NBN connection box. He was able to accommodate my request and Zane came out to do the work. Highly recommend Zane's services as he was professional, friendly and knowledgeable. He provided options without being pushy, used good optic fibre materials and also fixed up other issues in the premises without being prompted. Competitive pricing and excellent services! I am happy with their work and would highly recommend them. Thanks again for the pleasant experience and professionalism.

Date of experience: 10 January 2024

Rated 5 out of 5 stars

Roy was great - honest and helpful!

Roy was great - extremely helpful and polite. Even when the work I thought I needed wasn't required, Roy was honest and helpful and went above and beyond. Would recommend these guys to my friends and family.

Date of experience: 03 July 2023

Rated 5 out of 5 stars

Roy has amazing customer service and…

Roy has amazing customer service and know-how. He installed a cable 3 years ago to provide wifi to the back part of my house. The system works perfectly! When I finally had a small problem with it, Roy responded straight away and fixed the problem for me. And it was a Saturday! I recommend Fiber Tech for any job.

Date of experience: 24 June 2023

Rated 5 out of 5 stars

Roy did a great professional job at my…

Roy did a great professional job at my friend’s house when two phones went dead due to NBN outage. He fixed the phones very fast while another technician couldn’t do it. Great service, communication, arriving on time, nothing was too much trouble. Highly recommend Roy and his business..

Date of experience: 09 June 2023

Rated 5 out of 5 stars

Highly Recommended...

I tried few other places to do my NBN work and while i'm waiting for their reply, I rang FIBER TECH AUS PTY. They answered my call and within two hours professional technician came to fix the problem. Zane did really good job, And he provided great advise and his work was efficient.
They are fast, reliable and very professional. Highly recommended.

Date of experience: 03 May 2023

Rated 5 out of 5 stars

Efficient and effective work. Great service.

Roy kept us informed of his arrival time and turned up when he said he would. He provided great service with an honest and clear estimate of what needed to be done and fixed our internet line. His work was efficient, he was tidy and took pride in his work. Highly recommended.

Date of experience: 30 March 2023

Rated 5 out of 5 stars

Relocating wifi connection.

We had to get our NBN connection relocated at our property. Zane came down to help and was excellent, fixed up some other problems within the property as well. He made sure everything was working at the end and he was very prompt with his work, especially on a Sunday and such short notice as well. Highly recommend his service! Thank you so much Zane.

Date of experience: 04 February 2023

Rated 5 out of 5 stars

NBN and data cabling

Roy installed NBN and data cabling for me. He did an excellent job. He also removed some old cabling and reconfigured an old router so I could use it as a wireless access point.
Highly recommended.

Date of experience: 21 December 2022

Rated 5 out of 5 stars

Data Cable installation & NBN setup

Roy did a fantastic job. He got me up and running with a home office setup which was needed urgently so I could work. Prompt, efficient and understood the brief. Given the time of year, many wouldn’t & didn’t come. Roy was empathetic to my predicament & came to the call. You can’t go wrong.

Date of experience: 16 December 2022

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