canadiansim.com Reviews 579

TrustScore 5 out of 5

4.9

Telecommunications Service Provider


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Rated 5 out of 5 stars

Hello!
I'm an international student in Canada. It was a great experience with CanadianSIM Card, they are helpful and honestly, they give me all services and answer about all my questions and they hel
p me to get a new phone with a SIM Card.

Rated 3 out of 5 stars

The service contract process was smoothly and satisfactory, but I found out that they activated two accounts on my behalf and I was not aware of it until I logged into the app to pay my bill. I had a really bad time trying to solve this issue by myself directly with Fido cause Canadian Sim support was unreachable. Beware of this and check your accounts with Fido as soon as you get the confirmation email.


Company details

  1. Telecommunications Service Provider
  2. Mobile Network Operator
  3. Phone and Internet Service

Written by the company

Conveniently connecting newcomers & visitors to Canada, prior to arrival, with an affordable, value driven & exclusive Canadian SIM powered by Rogers Not only do we have a coast-to-coast 5G network that keeps you connected to the things and people you love but our plans also come loaded with data and benefits at a great price . Lastly we like to keep things simple. Manage your account on the go either online or via the app where you can conveniently track your usage, view your bill, make a secure payment, Upgrade your device or change your plan, update your account info and so much more. Get your Canadian SIM today!

Contact info


Rated 5 out of 5 stars
Verified

Brilliant service and super fast and…

Brilliant service and super fast and easy processing! Great job !

Date of experience: 22 May 2024

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Reply from canadiansim.com

Dear Customer,

Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.

We look forward to assisting you and your referrals in the future!

Regards,

CanadianSIM Team

Rated 5 out of 5 stars
Verified

Yuvraj was fantastic

Yuvraj was fantastic, whole process from getting Sim and adding handset plan was smooth, Yuvraj was very receptive and welcoming, thank you for wonderful experience

Date of experience: 15 May 2024

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Reply from canadiansim.com

Dear Customer,

Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.

We look forward to assisting you and your referrals in the future!

Regards,

CanadianSIM Team

Rated 5 out of 5 stars

Couldn't ask for anything better

Couldn't ask for anything better! I'm completely amazed with the service of Canadian SIM, and need to mention how Bruna's been helpful through all our contact time. I'm thrilled to have such a great agent helping me! My SIM card arrived in my home country in less than 48 hours. I highly recommend this service, especially if you're a new comer to Canada!

Date of experience: 15 May 2024

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Reply from canadiansim.com

Dear Customer,

Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.

We look forward to assisting you and your referrals in the future!

Regards,

CanadianSIM Team

Rated 5 out of 5 stars

Fast and easy!

Today I had an amazing experience with them. Bruna hosted me and answered all question that I needed to know for understand my plan. Good job CanadianSim ⭐️⭐️⭐️⭐️⭐️

Date of experience: 15 May 2024

Rated 5 out of 5 stars

Amazing team

Amazing team!
All folks super active, clear and extremelly competent!
I strongly recommend!!!!!

Date of experience: 03 May 2024

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Reply from canadiansim.com

Dear Customer,

Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.

We look forward to assisting you and your referrals in the future!

Regards,

CanadianSIM Team

Rated 5 out of 5 stars

I recommend the Canadian SIM

I recommend the services offered by Canadian SIM and thank Lorena for her support and care, an excellent professional, always very willing to help!

Date of experience: 05 April 2024

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Reply from canadiansim.com

Dear Customer,

Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.

We look forward to assisting you and your referrals in the future!

Regards,

CanadianSIM Team

Rated 5 out of 5 stars

My overall experience with rogers sim…was wonderful

My overall experience with rogers sim was wonderful.I got my canadian sim in my home country and after landing in canada I got my mobile phone with the help of Rabdeep. So thanks to team and Rabdeep

Date of experience: 09 April 2024

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Reply from canadiansim.com

Dear Customer,

Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.

We look forward to assisting you and your referrals in the future!

Regards,

CanadianSIM Team

Rated 5 out of 5 stars

Great service provider!

My experience with Canadiansim has been great because of the help of Mary Chu🫶🏻 She’s so great at her work and indeed very helpful! She’s a one call away person and responds fast. The services and offers also are great especially for the students. Thank you for the excellent service provided to us, your clients!

Date of experience: 04 March 2024

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Reply from canadiansim.com

Hi Nicole,

Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.

We look forward to assisting you and your referrals in the future!

Regards

Canadian SIM Team

Rated 5 out of 5 stars
Verified

Very good service

Very good service

Date of experience: 09 April 2024

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Reply from canadiansim.com

Hi Ashwini,

Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.

We look forward to assisting you and your referrals in the future!

Regards

Canadian SIM Team

Rated 5 out of 5 stars

pretty good

pretty good, laura helped me a lot

Date of experience: 01 April 2024

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Reply from canadiansim.com

Hi Thiago,

Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.

We look forward to assisting you and your referrals in the future!

Regards

Canadian SIM Team

Rated 5 out of 5 stars
Verified

Fast and everything very easy

Date of experience: 10 April 2024

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Reply from canadiansim.com

Hi Jeem,

Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.

We look forward to assisting you and your referrals in the future!

Regards

Canadian SIM Team

Rated 5 out of 5 stars
Verified

Very fast response

Very fast response. We enquired the plan on the store and we got the good deal via CanadianSim. Appriciate the respose.

Date of experience: 15 April 2024

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Reply from canadiansim.com

Hi :),

Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.

We look forward to assisting you and your referrals in the future!

Regards

Canadian SIM Team

Rated 5 out of 5 stars
Verified

It was a great experience

It was a great experience

Date of experience: 04 April 2024

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Reply from canadiansim.com

Hi :)

Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.

We look forward to assisting you and your referrals in the future!

Regards

Canadian SIM Team

Rated 5 out of 5 stars

Lorena’s customer service

Estou no Canadá há 7 meses e ainda não tinha conseguido assinar um plano com celular pois não confiava e não entendia as informações que me passavam (os planos aqui são bem diferentes do Brasil). Estou muito agradecida por ter encontrado a Lorena! Atendimento rápido e eficiente, ela esclareceu todas as minhas dúvidas e encontrou as melhores soluções para o meu caso. Além do plano e do celular, eu ainda assinei a Wi-Fi para minha casa. Recomendo demais!
—-
I've been in Canada for 7 months and I still hadn't managed to sign up for a cell phone plan because I didn't trust and understand the information I was given (the plans here are very different from Brazil). I'm very grateful to have found Lorena! She answered all my questions quickly and efficiently and found the best solutions for my case. In addition to the plan and the cell phone, I also subscribed to Wi-Fi for my home. I highly recommend her!

Date of experience: 10 April 2024

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Reply from canadiansim.com

Dear Carla,

Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.

We look forward to assisting you and your referrals in the future!

Regards

Canadian SIM Team

Rated 5 out of 5 stars

It was smooth, friendly and fast

It was smooth and fast. Thanks to Jasmit for her kind assistance and wise advice. She was able to help me understand and choose the right service according to my need specially before coming to Canada. Great job! Thank you.

Date of experience: 10 April 2024

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Reply from canadiansim.com

Dear Alexuz,

Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.

We look forward to assisting you and your referrals in the future!

Regards

Canadian SIM Team

Rated 5 out of 5 stars

HIGHLY RECOMMEND

I recently had an amazing experience with a sales representative by the name of Chu. I was in the market to change my phone plan and look to upgrade my phone. She walked through the various options I had and took the time to show me plans that worked for my lifestyle. I was able to upgrade the phone to the one I wanted and it came the very next day. I recommend this representative to all my friends and family as she was very professional and helpful.

Date of experience: 02 April 2024

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Reply from canadiansim.com

Hi :)!

Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.

We look forward to assisting you and your referrals in the future!

Regards

Canadian SIM Team

Rated 5 out of 5 stars
Verified

Canadiansim is very trustworthy company…

Canadiansim is very trustworthy company which provide both SIM card and mobile phones at easy and affordable prices. Thank you so much Canadiansim team for your services.

Date of experience: 02 April 2024

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Reply from canadiansim.com

Dear Jasveer,

Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.

We look forward to assisting you and your referrals in the future!

Regards

Canadian SIM Team

Rated 5 out of 5 stars

I was completely impressed with their…

I was completely impressed with their professionalism and customer service. The transaction went very well and smooth.Received the phone the following day. Highly recommended

Date of experience: 08 April 2024

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Reply from canadiansim.com

Dear Reynan,

Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.

We look forward to assisting you and your referrals in the future!

Regards,

Canadian SIM Team

Rated 5 out of 5 stars

Excellent service from very attentive…

Excellent service from very attentive Rabdep. I loved the phone and the plan is within our expectations. The sim card arrived at my house and received support from Rabdeep in activating the Chip. Thank you!

Date of experience: 09 April 2024

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Reply from canadiansim.com

Dear Rosana,

Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.

We look forward to assisting you and your referrals in the future!

Regards,

Canadian SIM Team

Rated 5 out of 5 stars

💯 legit! Got our IPhones in just 3days - look for Ms MaryChu for smoother transaction

We had our network transferred from Fido to Rogers and it was very smooth! 100% legit! As a newcomer here in Canada, we were very cautious in every transaction that we make. They’ve proven that their services are not ‘too good to be true’ but lo, it’s really so good and TRUE. Kudos to Ms. MaryChu, she really helped us and even extended her working hours just to accommodate all our queries. That agent deserves a raise! 🙌

Date of experience: 09 April 2024

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Reply from canadiansim.com

Dear Robie,

Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.

We look forward to assisting you and your referrals in the future!

Regards,

Canadian SIM Team

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