Great customer service from the company, rapid and always on standby
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Estou no Canad谩 h谩 7 meses e ainda n茫o tinha conseguido assinar um plano com celular pois n茫o confiava e n茫o entendia as informa莽玫es que me passavam (os planos aqui s茫o bem diferentes do Brasil). Estou muito agradecida por ter encontrado a Lorena! Atendimento r谩pido e eficiente, ela esclareceu todas as minhas d煤vidas e encontrou as melhores solu莽玫es para o meu caso. Al茅m do plano e do celular, eu ainda assinei a Wi-Fi para minha casa. Recomendo demais!
鈥�-
I've been in Canada for 7 months and I still hadn't managed to sign up for a cell phone plan because I didn't trust and understand the information I was given (the plans here are very different from Brazil). I'm very grateful to have found Lorena! She answered all my questions quickly and efficiently and found the best solutions for my case. In addition to the plan and the cell phone, I also subscribed to Wi-Fi for my home. I highly recommend her!
Saw an ad online about phone plans and immediately reached out to them. Jade attended to all my queries providing me options and explaining clearly about the plan. She went above and beyond processing my order and was able to have everything delivered within 24 hrs. Very happy with the service Jade provided.
Really appreciate efforts of Team FIDO to support at each and every step.
Special Thanks to Sarah Kaur Madam who takes care of customer request on priority and ready to help in every possible manner.
We are a family of 3 and took FIDO SIMs from India itself. We were able to use after landing in Canada.
Recommended for all who are coming to Canada.
Thanks once again.
鈥斺�斺�擜nuj Batra and Family
Company details
Written by the company
Conveniently connecting newcomers & visitors to Canada, prior to arrival, with an affordable, value driven & exclusive Canadian SIM powered by Rogers Not only do we have a coast-to-coast 5G network that keeps you connected to the things and people you love but our plans also come loaded with data and benefits at a great price . Lastly we like to keep things simple. Manage your account on the go either online or via the app where you can conveniently track your usage, view your bill, make a secure payment, Upgrade your device or change your plan, update your account info and so much more. Get your Canadian SIM today!
Contact info
Amazing service
Amazing service! I got in touch with Juliana when I was still in Brazil planning to come to Canada and she helped me with everything before I even arrived. It made everything so easy, I totally recommend!!
Date of experience: 04 May 2023
Reply from canadiansim.com
Dear Beatriz,
Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.
We look forward to assisting you and your referrals in the future!
Regards
Canadian SIM Team
An exceptional and fun Service from Mary Chu!
One thing that I really want to experience with customer service reps is the genuine approach and connection that he/she was able to establish! Mary Chu checked all marks! She walk me through the process and offered me a very good deal with my phone!
Great Job!!!
Date of experience: 11 March 2024
Reply from canadiansim.com
Dear John,
Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.
We look forward to assisting you and your referrals in the future!
Regards
Canadian SIM Team
Great experience 馃槉馃槉馃槉
Great experience 馃槉馃槉馃槉
They are reliable, honest,fast and secured,operate with integrity. I recommend them to anyone who is looking for some great mobile phones..
Maam jade, always takes the time to answer any questions I may have, nice meeting you my co-ilonggo... Thank you ma'am Jade Salvador for assistance 馃檪
Date of experience: 01 April 2024
Reply from canadiansim.com
Dear Mark,
Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.
We look forward to assisting you and your referrals in the future!
Regards
Canadian SIM Team
Canadian Sim
Jade Salvador explained things about their offer to me very well. The Canadian Sim can be trusted with their service.
Date of experience: 20 March 2024
Reply from canadiansim.com
Dear Erick,
Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.
We look forward to assisting you and your referrals in the future!
Regards
Canadian SIM Team
Jade was very friendly and professional鈥�/h2>
Jade was very friendly and professional at the same time. She was able to explained in detailed the promos which i availed. This was the second time that i inquire about it because i was having second thoughts on getting a new phone and weeks have passed. But even if i did not avail the promo on that day and decided to get it now. She was still giving a exceptional service in providing information for my peace of mind.
Date of experience: 04 April 2024
Reply from canadiansim.com
Dear Richard,
Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.
We look forward to assisting you and your referrals in the future!
Regards
Canadian SIM Team
I was recently offered a new I phone on鈥�/h2>
I was recently offered a new I phone on top of my monthly plan with Fido/Rogers for an additional fee, I grab the opportunity to change phones. Jade was very helpful and accommodating to answer all my questions. I submitted all my documents online, transaction was fast And got my phone immediately.
Date of experience: 01 April 2024
Reply from canadiansim.com
Dear Mark,
Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.
We look forward to assisting you and your referrals in the future!
Regards
Canadian SIM Team
Exceptional Service
Saw an ad online about phone plans and immediately reached out to them. Jade attended to all my queries providing me options and explaining clearly about the plan. She went above and beyond processing my order and was able to have everything delivered within 24 hrs. Very happy with the service Jade provided.
Date of experience: 03 April 2024
Reply from canadiansim.com
Dear Alain,
Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.
We look forward to assisting you and your referrals in the future!
Regards
Canadian SIM Team
Seamless transaction
Ive said this before and ill say it again鈥� very seamless transaction. One agent name Jade was very accomodating, she knows what she is doing she knows her products which makes the whole process a good experience..
Date of experience: 17 November 2023
Reply from canadiansim.com
Dear Alkeen,
Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.
We look forward to assisting you and your referrals in the future!
Regards
Canadian SIM Team
Highly recommended to anyone visiting鈥�/h2>
Highly recommended to anyone visiting Canada. Perfect simcard for international students as well! Kudos to its sales rep., Jade Salvador for going the extra mile! 馃挴
Date of experience: 04 April 2024
Reply from canadiansim.com
Dear Karl,
Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.
We look forward to assisting you and your referrals in the future!
Regards
Canadian SIM Team
Great customer service!
I had my phone installments done by Juliana. Brand new iPhone, good price and best compared to other companies. She was really great and kind, with promptly responses.
Date of experience: 04 December 2023
Reply from canadiansim.com
Dear Rafaela,
Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.
We look forward to assisting you and your referrals in the future!
Regards
Canadian SIM Team
Great experience
Great experience, help was there whenever I needed it. Thank you!
Date of experience: 02 April 2024
Reply from canadiansim.com
Dear Basu,
Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.
We look forward to assisting you and your referrals in the future!
Regards
Canadian SIM Team
Great experience
Great experience, I had a great representative Chu that walked me through all the options and gave me different plans that would work for myself and husband. She was thorough and patient with me as I decided and we got the phone with the next business day. Fast and efficient highly recommend
Date of experience: 28 March 2024
Reply from canadiansim.com
Dear Ena,
Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.
We look forward to assisting you and your referrals in the future!
Regards
Canadian SIM Team
Verified
I am very satisfied with the service鈥�/h2>
I am very satisfied with the service and offer of Candasim. They provide the genuine suggestions, and recommend the best possible offer as per your need and budget. The sales representative, (Rabdeep) was very helpful; she suggested and explained me the offers and was very responsive. She explained all the conditions, offers and provided me the best she can do on behalf of Rogers.
All in all, being an immigrant I am very satisfied and recommend all new aspirant immigrant to go with it. The review is genuine and from the core of the heart.
Thanks Canadasim, Rogers and especially representative Rabdeep.
Date of experience: 21 March 2024
Reply from canadiansim.com
Dear Ajay,
Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.
We look forward to assisting you and your referrals in the future!
Regards
Canadian SIM Team
Iphone 15 promo very nice
It was a great timing to avail of the iphone 15 promo. Jade coordinated the transaction very well and I was able to avail the promo. The transaction was smooth and hassle free. Everything is well explained.
Date of experience: 28 March 2024
Reply from canadiansim.com
Dear Roldan,
Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.
We look forward to assisting you and your referrals in the future!
Regards
Canadian SIM Team
The follow up and advise was excellent
The follow up and advise was excellent, Thalia is a very professional consultant.
Date of experience: 26 March 2024
Reply from canadiansim.com
Dear Luis,
Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.
We look forward to assisting you and your referrals in the future!
Regards
Canadian SIM Team
Reply from canadiansim.com
Dear Sobin,
Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.
We look forward to assisting you and your referrals in the future!
Regards
Canadian SIM Team
Best company ever i bought 15 pro max鈥�/h2>
Best company ever i bought 15 pro max online delivery very good service
Date of experience: 20 March 2024
Reply from canadiansim.com
Dear Anshpreet,
Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.
We look forward to assisting you and your referrals in the future!
Regards
Canadian SIM Team
Initially I had some issue with the sim activation
Initially I had some issue with the sim connecting to the network after landing in Canada.. But Anna Raheja got in touch with me on my other number and fixed my issue within few hours making my life easier in a totally new terrain.. I am so happy with the team and specially Anna for sorting my issue as quick as possible in this technologically d茅pendant times. It feels crippled or disabled without a phone these days, having a phone with connectivity/network is the first necessity anywhere we go. Highly recommend Roger鈥檚 for the services.
Date of experience: 20 March 2024
Reply from canadiansim.com
Dear Indu,
Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.
We look forward to assisting you and your referrals in the future!
Regards
Canadian SIM Team
Verified
Reply from canadiansim.com
Dear Kambi,
Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.
We look forward to assisting you and your referrals in the future!
Regards
Canadian SIM Team
Verified
Very transparent and easy process
Very transparent and easy process. Their follow up is also really good.
Date of experience: 05 March 2024
Reply from canadiansim.com
Dear Sukriti,
Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.
We look forward to assisting you and your referrals in the future!
Regards
Canadian SIM Team
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