I have been a user of C&C for many, many years, from back when it was a pure classified ad site. Its most recent incarnation is an altogether more grasping affair, it seems.
I recently used C&C auctions for a second time in 12 months or so to sell a bike, and despite my first experience being largely positive, I will not be using them again.
If you are sitting comfortably, then I will begin…
I recently had a Ducati up for auction, which didn’t reach its reserve price in the auction. I was, however, contacted by one of the agents after the auction end to attempt to broker a sale with the highest bidder.
After much back and forth, in which I expressly stated my minimum NET price on numerous occasions, hence the endless number of contacts to agree this figure with the agent, I found that I was going to receive €1000 less than the agreed price. I discovered this after the transfer of the bike had taken place.
I contacted the agent immediately, who claimed this was all documented on his side and that the reduced figure what was I was indeed due to receive… well, that may be the case, but that’s definitely NOT what we agreed on the phone.
I’m pretty sure they will reply with some fantasy story that I agreed to this and that, but I am 100% sure of the net figure I stated and it was a grand more than I received. Someone is going to be telling lies, and it isn’t me.
You who are reading this must decide who to believe, of course, and I’m certain C&C will claim this and that and point to their record, but I am not in the habit of making this type of thing up. Maybe I am too trusting, as I assumed a verbal agreement would be honoured, but no, some spurious figures and commission fees they claim are documented and agreed, yet weren’t provided in writing to me, are supposed to be believed.
You make your choice, but “caveat venditor” in my most recent experience.
Over to them, to try to convince you otherwise…
Ask yourselves, what have I to gain by making this public? The grand has gone AWOL, make sure yours doesn’t.
