Very happy with the service, attitude, and all experience that I have with mutual credit union. They are the best.
Staff is very very helpful, anytime.
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The member of staff who phoned pm 23 December 24 was very helpful.
She explained to me I need to signed the application form and she waited for me to do it on line, then let know she receive the form and it ok.
A lot of improvements from the entire team.
I got confused at a point while trying to apply for the loan. I had to call the customers service for directions. She directed me where to go and get the information I was looking for. It was marvellous. From then, every other thing went smoothly.
Everyone was so helpful, and the response time was amazing, you say 1 working day, but my issues were dealt with swiftly.
Thank you very much.
Company details
Written by the company
Savings and loans at the heart of the community with London Mutual Credit Union. We serve Lambeth, Southwark, Camden and Westminster, and members of the UK armed forces. Since 1982.
Contact info
4 Heaton Road, SE15 3TH, London, United Kingdom
- 020 3773 1751
- feedback@creditunion.co.uk
- creditunion.co.uk
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I think credit union are excellent
I think credit union are excellent, they are usually very polite and helpful, they have always tried to give me the amount of loan I ask for. I rate credit union as excellent on the service .
Date of experience: 29 October 2019
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The reason why I gave a 4* is because…
The reason why I gave a 4* is because the online banking is too complicated and to transfer money
Date of experience: 29 October 2019
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i have been with you for a long time…
i have been with you for a long time and i love the servise and the staff
Date of experience: 24 October 2019
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Credit union
Good bank
Always helpful
Great service
Affordable loans
Excellent customer updates
Date of experience: 23 October 2019
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Very responsive & helpful team
Very responsive & helpful team. Immediate answers to questions & courteous & patient staff.
Date of experience: 23 October 2019
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London Mutual Credit Union Staff and…
London Mutual Credit Union Staff and Manager's Are Amazing 🙂�Caring 💛Helpful And Absolutely💛 Amazingly Friendly 💛🙂�and Very Very Kind And Very Caring Absolutely 💛🙂�Trustworthy Great Bank💛 Fantastic Awesome Staff🙂� Gentleman and Ladies🙂�💛 Excellent Customer Friendly Helpful 💛Amazing Service Thankyou So Much A Heartfelt Grateful Thoughtful💛 Awesome Appreciative 💛 Dear London Mutual Credit Union From Me💛🙂� and My Family💛🙂�
Date of experience: 22 October 2019
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Help when needed
LMCU came to my assistance...they looked at my circumstances and were able to help me during a difficult time..Speedy result and updates of my application..Thumbs Up!!
Date of experience: 22 October 2019
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Amazing service
Date of experience: 22 October 2019
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Very efficient except for amount of…
Very efficient except for amount of time to wait to get through
Date of experience: 22 October 2019
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I received a quick service and response…
I received a quick service and response was very quick
Date of experience: 22 October 2019
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Great
Great. Even if they cant give you what you want they will try and give you a lower loan.
Date of experience: 22 October 2019
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The staff are very ready to help you…
The staff are very ready to help you every time
Date of experience: 22 October 2019
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Excellent
Excellent bank I recommend to people family and friends try them and see because see is believing
Date of experience: 22 October 2019
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