Currenxie Reviews 154

I opened a bank account a year ago at Currenxie Bank. Everything was in order and it happened pretty smoothly.

Then my account became dormant so I had to reactivate my account. I submitted the same documents as I did a year earlier, since nothing had changed. That is also why my account became dormant. The same documents which were fine for accepting me as a client, were not fine now with reactivating the account. I received an email stating it exceeded their risk tolerance.

Upon request for further explanation, no answer was given. "They could not elaborate further." So they are basically saying: "Welcome as a client with the given documents." And then a year later with the same documents, they say: "No, this is not good. It exceeds our risk tolerance but also we will not explain ourselves."

It is very strange that they do not give an explanation so that I can understand. Now it is just ending this banking relationship based on basically nothing.

My advice: you can bank with them but with a snap of the fingers, they will kick you out without giving any explanation on what changed for them! I would thus not recommend at all!

Date of experience: 23 December 2024

Good service. Good rates and fast operations.

Date of experience: 16 December 2024

Worst team ever, it's not what it used to be. Get ready for a lot, a lot, a lot of troubles if you work with Currenxie (regarding your funds and your data). Strongly advising all the alternatives there are on the market.

Date of experience: 01 December 2024

I am very pleased with the services provided by Currenxie. The team is responsive, professional, and always ready to assist. The products are easy to use and perfectly suited to my needs.

It’s a real pleasure to work with a company that puts customer satisfaction at the heart of its priorities. I highly recommend Currenxie to any business looking for efficient financial solutions and outstanding customer support.

Thank you to the entire team for your dedication and quality service!

Date of experience: 04 December 2024

To anyone reading this:

I am very satisfied with the service and support team at Currenxie. I highly recommend that everyone open an account through currenxie.com and experience excellent account service for themselves.

All my service requests were answered within 24 hours and clarified to the end. Where else can you get service like that today!

Incoming payments are credited within a very short time. The accounts you get at Currenxie are excellent accounts at the best banks with a top rating.

That's not all: you get all this for a relatively low service fee.

I can therefore recommend Currenxie with a clear conscience.

Best regards,
Werner

Date of experience: 29 November 2024

Our company operates in multiple countries and works with various banks, and Currenxie is by far the best platform for FX conversions and wire transfers.

The service is fast and highly efficient—nothing but praise and a strong recommendation.

It's true that the compliance process and account opening can take some time, roughly one month, but once set up, everything runs seamlessly.

Date of experience: 26 November 2024

Online cabinet is easy to navigate. Processes are concise and intuitive. Prompt execution and support.

Date of experience: 15 November 2024

Currenxie no longer responds to my emails, this is what we call an unreliable bank. The service is super bad and your account is just closed without a valid reason.

EDIT:
They lie! I only offer education, nothing more. This is a simple service with zero risk. I also answered all questions via email.

But CURRENXIE is good at making people's lives difficult. So I warn everyone, do not use this bank! Better use other banks.

Date of experience: 04 November 2024

Currenxie froze our account on Friday to make extra verifications. We already sent the required documents and we still don't have any answer from them.

It is Monday today and we are supposed to start working on projects for 2 clients. However, since our account has not been credited and we cannot make withdrawals, we have advised our clients to recall all their transfers and make payments through another platform.

Disappointed with Currenxies response times.

Update November 4th. They closed our account after an internal review. Never have we ever had clients willing to contact Currenxie to approve their transfers but that wouldn't be enough to support our transfers. Compliance department is full of unprofessional individuals.

Date of experience: 21 October 2024

We quickly resolved a payment issue thanks to the excellent assistance from Immanuel and the Currenxie team. Professional, fast, and always available. Highly recommended!

Date of experience: 19 September 2024

We have been waiting for our payments (4) to be "reviewed" since the 19th , We sent all required paperwork, Follow ups Everyday And had 0 response from Compliance until the clients started calling back payments since we cant give them the service Until we get paid , This bank will put you through vicious cycle and still ignore all your Emails and start charging you call back fess with money never was credited what a joke .
And we are not the only one suffering I heard from other Companies being held for 3 weeks with 0 explanation.
Stay away from this bank/ Service it will waste your Time, Money and Customers.

Date of experience: August 28, 2024

Date of experience: 28 August 2024

As a business person, finding a multi-currency bank account with the lowest fees is very rare. In my business, payments come from multiple countries, and we are able to successfully receive them thanks to Currenxie for their excellent support and great platform.

Date of experience: 17 August 2024

Currenxie is great. Easy to onboard and the site is easy to use. Prices are great and costomer service gives a fast reply if you ever have questions.

Date of experience: 01 July 2024

Peculiar rules for banks and payment providers. As a retailer, we can't ask for nationality when someone transfers money to buy cosmetics. Currenxie stopped our payments and held customers' money for more than 3 days till now. Asked to provide private information about the customer plus nationality, and address, business relation. We can't confirm payment and ship goods, which damaging our trust with the clients.

Date of experience: 15 August 2024

Currenxie has been our partner for almost 2 years now, providing us top level financial solutions for our company based in Hong Kong.

Date of experience: 06 August 2024

Very smooth experience: both as a card for business and for wire transfer and as a main bank account for receiving money. Highly recommended!

Date of experience: 01 August 2024

Just fantastic! easy, fast and dependable.

Date of experience: 02 July 2024

Our company was onboarded to Currenxie in the beginning of 2024. From the moment we signed in, we liked the friendly user interface and we were very surprised how the team of Currenxie works professionally and in a prompt way. What impressed us the most is the competitive service fee, transparency and honesty exhibited throughout the process. Based on our own experience we highly recommend Currenxie to anyone in need of reliable and trustworthy global banking services. Currenxie's exceptional service, expertise, and dedication to customer satisfaction have earned our trust and loyalty.

Date of experience: 27 June 2024

Date of experience: 19 June 2024

I have been using Currenxie as a financial platform for more than two years now for two of my companies, and I found it just smart.
Effortless transactions, prompt and helpful customer service, and competitive pricing.
I am planning to onboard one more company soon

Date of experience: 04 June 2024