Company activity

Updated 5 hours ago

This page gives you a detailed overview of how Happy Casa Store has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.

Claimed their Trustpilot profile: March 2022.

Verified additional company details

Proof of identity

Proof of identity of a user associated with this account

Contact details

Google My Business account verified and synced

Registered domain name ownership

Domain name confirmed in a third-party database

Bank account

Bank account registered during subscription process

Pays to access extra Trustpilot features.

Asks their customers for reviews — whether positive or negative.

Review sources

Where reviews have come from for the past 12 months

Organic

150

Verified

2,752

Invited

0

Redirected

0


Total reviews from the past 12 months

2,902

Star distribution by review source

How star ratings differ by review source from the past 12 months

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Reviews over time

How Happy Casa Store got its reviews in the past 12 months

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Feb-AprMay-JulAug-OctNov-Jan

Profile merges

How many profile merges happened in the past 12 months

12 May 2022

One profile merged into Happy Casa Store because it was about an identical domain.

Happy Casa Store's TrustScore became 3.5 after this profile merge (previously 2.1).

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New reviews by star rating

How many new reviews (distributed by star rating) Happy Casa Store got each month in the past 12 months

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Feb-AprMay-JulAug-OctNov-Jan

Reply behavior

How Happy Casa Store replied to negative reviews in the past 12 months

  • Typically replies to negative reviews in 2 days or less.

  • Has replied to 63% of their negative reviews.

Happy Casa Store’s flagging activity

How frequently Happy Casa Store flagged their reviews in the past 12 months

What's a flagged review?

  • Happy Casa Store may flag a review if they think it's in breach of Trustpilot's guidelines.

  • Happy Casa Store selects the reason(s) they're flagging the review, so we know what to investigate.

  • We don’t hide flagged reviews that are under investigation, unless they are flagged as having harmful or illegal content (then we blur them out).

  • Our Content Integrity Team assesses whether the flagged review is in fact in breach of our guidelines. If it is, we contact the reviewer.

  • If the reviewer is unable to resolve the issue, we remove the review from trustpilot.com.

  • Happy Casa Store flagged 47 of their reviews a total of 47 times.
  • 46% of those cases turned out to be invalid.

Distribution of flagged reviews by star rating

5-star

24

51%

4-star

1

2%

3-star

1

2%

2-star

2

4%

1-star

19

41%

* Data doesn’t include the 1 flagged review that Trustpilot is currently investigating.

What happened to the 47 flagged reviews from the past 12 months?

Reviews still online on trustpilot.com

22

Reviews removed from trustpilot.com

25

Review isn’t in breach of Trustpilot's guidelines for the reason(s) flagged by Happy Casa Store

22

Reviewer resolved the breach of Trustpilot's guidelines

0

Reviewer didn't respond to Trustpilot's request to resolve the breach of Trustpilot's guidelines

25

Reviewer didn't resolve the breach of Trustpilot's guidelines

0