I lost my bag with really everything in it in bus 22 and was quite desperate with the whole idea of never getting my precious things back…. But thanks to a chain of good people I got it back this week! I would like to thank iLost, the bus drivers of GVB and all the honest people who made it possible to turn this little story of a loss of personal things in a happy episode in Amsterdam :)
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I want to express my heartfelt gratitude to the Lost and Found team for their outstanding efforts in locating my lost watch at the airport. From the moment I reached out, their professionalism, responsiveness, and dedication were truly remarkable.
The team went above and beyond to assist me, keeping me updated every step of the way and showing genuine care in resolving the situation. Their thoroughness and attention to detail made all the difference, and I was thrilled when they managed to find my watch and return it to me.
It’s rare to encounter such excellent customer service, and I am incredibly grateful for their hard work and determination. Thank you for turning what could have been a stressful situation into a positive experience. You’ve earned my highest praise and appreciation!
I am extremely grateful to ILost services for reuniting me with my precious item …it has restored my faith which I previously thought was not possible ..thank you and may this help Many more …keep up the good work
Impressed with the way iLost team has responded and worked with me to find, confirm and handed over my lost laptop to the person I recommended in Bangaluru.
Simply put it is 'commendable' and rekindled my belief in 'hope' and people.
Thank you.
Dr. Kumar Gadamasetti
USA
Company details
Written by the company
iLost for Business is a SaaS solution to manage the complete process of Lost & Found. iLost is reinventing the way organizations handle Lost & Found. Quick reporting of found property, handling online claims easily and simple hand-over process to the owner or a courier (booked by the owner). iLost can facilitate the complete shipping process. Either the customer can pick up the lost property, or the customer books and pays for a shipment, after which a courier picks up the package at the organization. Turning a process that used to be a hassle into a fast, easy, and simple process for organizations while freeing up valuable staff time. iLost for Business automates administrative tasks and provides detailed reporting. Customers can search for their found items 24/7 on all devices - smartphone, tablet or computer. iLost provides allround support to organizations enabling them to offer their customers an unmatched customer experience, resulting in a boost of the return rate. iLost is certified on both ISO 27001 and ISO 9001.
Contact info
Zekeringstraat 17A, 1014 BM, Amsterdam, Netherlands
- support@ilost.co
- ilost.co
I want to express my heartfelt gratitude!
I want to express my heartfelt gratitude to the Lost and Found team for their outstanding efforts in locating my lost watch at the airport. From the moment I reached out, their professionalism, responsiveness, and dedication were truly remarkable.
The team went above and beyond to assist me, keeping me updated every step of the way and showing genuine care in resolving the situation. Their thoroughness and attention to detail made all the difference, and I was thrilled when they managed to find my watch and return it to me.
It’s rare to encounter such excellent customer service, and I am incredibly grateful for their hard work and determination. Thank you for turning what could have been a stressful situation into a positive experience. You’ve earned my highest praise and appreciation!
Date of experience: 28 January 2025
Awesome process
It's awesome process to verify and collect my missed Laptop from the Airport Authority.
Date of experience: 24 January 2025
Awesome response and was very quick in…
Awesome response and was very quick in finding my sentimental product
Date of experience: 21 January 2025
The distance was the only issue for me.
The item was made available on the website immediately they said it would.
Replies to emails was also on time
All in all, good service.
Date of experience: 24 January 2025
Incredible experience
Incredible experience, I mean I can only ne happy, They are doing an excellent work there, congratulations !
Date of experience: 24 January 2025
I am extremely grateful to ILost…
I am extremely grateful to ILost services for reuniting me with my precious item …it has restored my faith which I previously thought was not possible ..thank you and may this help Many more …keep up the good work
Date of experience: 26 January 2025
I lost my bag with really everything in…
I lost my bag with really everything in it in bus 22 and was quite desperate with the whole idea of never getting my precious things back…. But thanks to a chain of good people I got it back this week! I would like to thank iLost, the bus drivers of GVB and all the honest people who made it possible to turn this little story of a loss of personal things in a happy episode in Amsterdam :)
Date of experience: 17 January 2025
Rekindled hope
Impressed with the way iLost team has responded and worked with me to find, confirm and handed over my lost laptop to the person I recommended in Bangaluru.
Simply put it is 'commendable' and rekindled my belief in 'hope' and people.
Thank you.
Dr. Kumar Gadamasetti
USA
Date of experience: 20 January 2025
Amazing experience
Amazing experience. Customer service was great and receive my lost item back very quickly!
Date of experience: 20 January 2025
Great service and was able to allocate…
Great service and was able to allocate my lost item
Date of experience: 14 December 2024
Pricey
Happy and very glad, that I reclaimed my keys, although the price of shipping to Lithuania was insane - I could make new key copies for that price.. Also I received very big box, but the item is just small key bundle.. I think shipping would be at least 10 times cheaper if keys would be sent in protected envelope.
Date of experience: 23 January 2025
The best trustful service!!!
Date of experience: 21 January 2025
The workers were very respectful and…
The workers were very respectful and friendly and helped me greatly
Date of experience: 20 January 2025
The item was safe with Bangalore…
The item was safe with Bangalore Airport, all the personnel responded well within time with complete co-operation.
Thanks
Regards
Avinash
Date of experience: 16 January 2025
it was very hard to find my lost…
it was very hard to find my lost backpack! it doesn't show the city as option to find lost things and we could just to search by chance and relative words! even the word is in the local language and many times can happen you wont find your things!
for example we lost my daughter's backpack in Eindhoven but didn't show in the result with Eindhoven and we found it after 15 days in Hermes Eindhoven!!
but after we found (luckily) it their support and sending is good and extra star than 1 is just for this! improve your website, so easy!
Date of experience: 07 January 2025
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