iLost Reviews 7,170

TrustScore 4.5 out of 5

4.5

Software Company


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Rated 5 out of 5 stars

I lost my bag with really everything in it in bus 22 and was quite desperate with the whole idea of never getting my precious things back…. But thanks to a chain of good people I got it back this week! I would like to thank iLost, the bus drivers of GVB and all the honest people who made it possible to turn this little story of a loss of personal things in a happy episode in Amsterdam :)

Rated 5 out of 5 stars

I want to express my heartfelt gratitude to the Lost and Found team for their outstanding efforts in locating my lost watch at the airport. From the moment I reached out, their professionalism, responsiveness, and dedication were truly remarkable.

The team went above and beyond to assist me, keeping me updated every step of the way and showing genuine care in resolving the situation. Their thoroughness and attention to detail made all the difference, and I was thrilled when they managed to find my watch and return it to me.

It’s rare to encounter such excellent customer service, and I am incredibly grateful for their hard work and determination. Thank you for turning what could have been a stressful situation into a positive experience. You’ve earned my highest praise and appreciation!

Rated 5 out of 5 stars

I am extremely grateful to ILost services for reuniting me with my precious item …it has restored my faith which I previously thought was not possible ..thank you and may this help Many more …keep up the good work

Rated 5 out of 5 stars

Impressed with the way iLost team has responded and worked with me to find, confirm and handed over my lost laptop to the person I recommended in Bangaluru.
Simply put it is 'commendable' and rek
indled my belief in 'hope' and people.
Thank you.
Dr. Kumar Gadamasetti
USA


Company details

  1. Software Company

Written by the company

iLost for Business is a SaaS solution to manage the complete process of Lost & Found. iLost is reinventing the way organizations handle Lost & Found. Quick reporting of found property, handling online claims easily and simple hand-over process to the owner or a courier (booked by the owner). iLost can facilitate the complete shipping process. Either the customer can pick up the lost property, or the customer books and pays for a shipment, after which a courier picks up the package at the organization. Turning a process that used to be a hassle into a fast, easy, and simple process for organizations while freeing up valuable staff time. iLost for Business automates administrative tasks and provides detailed reporting. Customers can search for their found items 24/7 on all devices - smartphone, tablet or computer. iLost provides allround support to organizations enabling them to offer their customers an unmatched customer experience, resulting in a boost of the return rate. iLost is certified on both ISO 27001 and ISO 9001.

Contact info



Rated 5 out of 5 stars

I want to express my heartfelt gratitude!

I want to express my heartfelt gratitude to the Lost and Found team for their outstanding efforts in locating my lost watch at the airport. From the moment I reached out, their professionalism, responsiveness, and dedication were truly remarkable.

The team went above and beyond to assist me, keeping me updated every step of the way and showing genuine care in resolving the situation. Their thoroughness and attention to detail made all the difference, and I was thrilled when they managed to find my watch and return it to me.

It’s rare to encounter such excellent customer service, and I am incredibly grateful for their hard work and determination. Thank you for turning what could have been a stressful situation into a positive experience. You’ve earned my highest praise and appreciation!

Date of experience: 28 January 2025

Rated 5 out of 5 stars

I am extremely grateful to ILost…

I am extremely grateful to ILost services for reuniting me with my precious item …it has restored my faith which I previously thought was not possible ..thank you and may this help Many more …keep up the good work

Date of experience: 26 January 2025

Rated 5 out of 5 stars

I lost my bag with really everything in…

I lost my bag with really everything in it in bus 22 and was quite desperate with the whole idea of never getting my precious things back…. But thanks to a chain of good people I got it back this week! I would like to thank iLost, the bus drivers of GVB and all the honest people who made it possible to turn this little story of a loss of personal things in a happy episode in Amsterdam :)

Date of experience: 17 January 2025

Rated 5 out of 5 stars

Rekindled hope

Impressed with the way iLost team has responded and worked with me to find, confirm and handed over my lost laptop to the person I recommended in Bangaluru.
Simply put it is 'commendable' and rekindled my belief in 'hope' and people.
Thank you.
Dr. Kumar Gadamasetti
USA

Date of experience: 20 January 2025

Rated 2 out of 5 stars

Pricey

Happy and very glad, that I reclaimed my keys, although the price of shipping to Lithuania was insane - I could make new key copies for that price.. Also I received very big box, but the item is just small key bundle.. I think shipping would be at least 10 times cheaper if keys would be sent in protected envelope.

Date of experience: 23 January 2025

Rated 2 out of 5 stars

it was very hard to find my lost…

it was very hard to find my lost backpack! it doesn't show the city as option to find lost things and we could just to search by chance and relative words! even the word is in the local language and many times can happen you wont find your things!
for example we lost my daughter's backpack in Eindhoven but didn't show in the result with Eindhoven and we found it after 15 days in Hermes Eindhoven!!
but after we found (luckily) it their support and sending is good and extra star than 1 is just for this! improve your website, so easy!

Date of experience: 07 January 2025

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