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When booking my travel insurance with Just Cover, a technical hitch occurred. This was easily rectified but the next day instead I got a new policy totally free of charge without even asking for anything. How is that for customer recovery service. I will be purchasing my insurance here in future no doubt.
Great customer service. There was a mix up with the pricing of my travel insurance and it was handled quickly and efficiently. Thank you very much will definitely be using again in future and recommending to others. Thanks again ☺️
Just bought Travel Insurance from Just Cover.ie. What a breath of fresh air! Was buying online and had a few queries so called the office. Dealt with a person called Nicola. She was a joy to deal with. Courteous, friendly, patient, very knowledgeable- all you could ask for. The product itself is very good, this combined with people like Nicola to assist makes purchasing a no brainer even if their pricing may be a bit higher than some.
I spoke to lovely chap called Jake.I usually find these calls very stressful and they always make me e feel like I'm talking to a robot.However I got the lovely Jake that made me feel very comfortable and relaxed while he sorted out my travel insurance.An absolute Pleasure to have dealt with Jake.
Choose JustCover for great value travel and holiday insurance. We offer single and annual multi trip travel insurance with comprehensive cover. Get your instant quote now.
Excellent product knowledge. Great people skills
Date of experience: 04 January 2025
Reply from JUST COVER LIMITED
Good morning Bernard,
Thankyou for leaving your kind words.
I hope you enjoy your travels.
Best wishes,
Ross
Had to hit the buttons a lot before it accepted it
Date of experience: 04 January 2025
Reply from JUST COVER LIMITED
Hi Charles
Thank you purchasing a policy with us and for your feedback.
It is never good to hear when our Customers have found our website to be not user friendly and would like to apologise for any convenience this may have caused. I have passed your comments to our IT team.
I hope you have a nice time when you travel.
Kind regards,
Richard
Very helpful representative , Madhi, took me through the process . Found the online website quite difficult to navigate. Suggest it could be made more user friendly.
Date of experience: 03 January 2025
Reply from JUST COVER LIMITED
Hi Evelyn,
Thank you very much for your feedback. It is always nice to hear about the great service we provide when contacting us. I'll be sure to pass on the message to Mahdi and also take note of your feedback about the website.
Wishing you a wonderful time when you travel.
Kind regards,
Ross
No hassle , very straightforward, would highly recommended to anyone looking for travel insurance +++×
Date of experience: 03 January 2025
Reply from JUST COVER LIMITED
Hi Bill,
Thankyou for your review. I'm delighted to hear that you would recommend us.
Best wishes,
Ross
Very easy to navigate the online booking system
Date of experience: 03 January 2025
Reply from JUST COVER LIMITED
Hi Helen,
Thank you very much for your feedback about the online booking system. We aim to make this as hassle free as we can for all customers.
Wishing you a wonderful time when you travel.
Kind regards,
Ross
Date of experience: 03 January 2025
Reply from JUST COVER LIMITED
Hi Andy,
Thanks for posting your review.
We aim for both ease of use and competitive prices offering great cover, so I'm pleased to hear of your comments.
All the best travelling.
Regards,
Ross
Returning customer.
Would definitely recommend
Date of experience: 03 January 2025
Reply from JUST COVER LIMITED
Hi Craig,
Thank you for your kind review and for your returning custom.
We try to offer a service worthy of recommendation, so it's good to hear that you would do so.
Have a great time travelling.
Kind regards,
Ross
The lovelt efficient agent Beverly - she was very helpful and friendly.
Date of experience: 03 January 2025
Reply from JUST COVER LIMITED
Good morning,
Thank you very much for taking the time to post your review.
I will forward your feedback to Beverly, this is always lovely to hear.
I hope you have a fantastic time when you travel.
Best wishes,
Ross
Date of experience: 02 January 2025
Reply from JUST COVER LIMITED
Hi Des,
Thanks for leaving your review.
We do try to make things as quick and easy as possible for customers, so I was delighted to read your review.
Wishing you well,
Ross
Person I dealth with very professional and helpful explained process very simply
Date of experience: 02 January 2025
Reply from JUST COVER LIMITED
Hi Michael,
Thank you very much for your feedback. It is always nice to hear good things about the service we provide.
Wishing you a wonderful time when you travel.
Kind regards,
Ross
Reply from JUST COVER LIMITED
Hi Barbara,
Thankyou for taking the time to leave a review.
I'm pleased you found purchasing a policy easy to navigate. I hope you have a good time travelling.
Kind regards,
Ross
Very easy, helpful and affordable to deal with.
Date of experience: 02 January 2025
Reply from JUST COVER LIMITED
Hello Ciaran,
Thank you for taking to the time to post a review. I am very pleased to hear that you found us so easy to deal with. We always strive to provide great cover at reasonable prices for our customers.
I hope you have a nice time when travelling.
Best wishes,
Ross
Website easy to use. All the necessary information was available and was able to compare products at a glance.
Date of experience: 02 January 2025
Reply from JUST COVER LIMITED
Good morning Elva,
It's terrific to hear that you found the website so easy to use. We always aim to make things as clear and effort free for people.
Kind regards,
Ross
Date of experience: 02 January 2025
Reply from JUST COVER LIMITED
Good morning,
Thankyou for your 5 star review. We hope you enjoy travelling safe in the knowledge that you have great cover in place.
Best regards,
Ross
Date of experience: 02 January 2025
Reply from JUST COVER LIMITED
Hi Anthony,
Thank you very much for your feedback. It is always nice to hear about the great service we provide when contacting us.
Wishing you a wonderful time when you travel.
Kind regards,
Ross
Went through everything. Been with Just Cover for many years and always helpful.
Date of experience: 02 January 2025
Reply from JUST COVER LIMITED
Good morning Allan,
Thanks for your kind review and your continued loyalty. We hope you have a great time travelling this year.
Kind regards,
Ross
It was very easy to get a quote hassle free.
Date of experience: 02 January 2025
Reply from JUST COVER LIMITED
Hello Amir,
Thank you for taking to the time to post a review. I am very pleased to hear that getting a quote was hassle free for you.
I hope you have a nice time when travelling.
Best wishes,
Ross
So easy to to follow on filling in the forms
Date of experience: 01 January 2025
Reply from JUST COVER LIMITED
Hi Rita,
Thankyou for your review.
We aim to make the customers journey as smooth as possible, so it's great to hear you found this so easy.
Wishing you safe travels.
Kind regards,
Ross
It was very easy to navigate and process my application for travel insurance and definitely the best value and better cover than other travel insurance quotes that I got
Date of experience: 01 January 2025
Reply from JUST COVER LIMITED
Hi Gerardine,
Thank you for your kind 5-star review.
I am glad to hear that you were satisfied with the level of coverage and the value you received from our insurance policies. I am also happy to hear that you found our website easy to navigate and had positive experience when purchasing your insurance online.
Wishing you a wonderful time when you travel and a happy new year!
Best wishes,
Alicia
Waste of time adding information for a basic enough travel insurance quote with no results.
Date of experience: 28 December 2024
Reply from JUST COVER LIMITED
Hi Brian,
Thank you for taking the time to leave your review.
I am sorry to hear that you found our quote process a waste of time. If you could please respond to our private message with your email address, your first line of address and Eircode, we will then be able to investigate this further for you.
Kind regards,
Alicia
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