Magicmotorsport Reviews 153

TrustScore 4.5 out of 5

4.7

Technical Service


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Rated 5 out of 5 stars

Ive been using my Flex tool for about 2 years now and in those 2 years ive never had an issue with it. In fact, ive had other shops bring their issues to us and we've been able to recover every single problem so far via Magics tech support. Are they expensive?? A little on the higher side but is it worth it?? Yes, definitely. I have never had problems with their pricing on their equipment considering its all top tier stuff. Will always recommend their tools and i dont think ill ever move away from my Flex tool. I was using a Kessv2 and V3 prior and i havent used them at all since getting my Flex.

Rated 5 out of 5 stars

Very great service, even in the event of a repair. You are helped very quickly and the customer's well-being comes first.
Thanks to Marco from the support team.ice,

Rated 5 out of 5 stars

My problem with the device was solved very quickly after the checks. However, I will have some recommendations. It would be good if you follow your user page on Facebook. When there is a problem, people say its not surprised, they are Flex (lol). Flex has changed a lot since it was first released, but sometimes, many of the old protocols are broken after major updates. I recommend that you take these into consideration. It is a widely used device in our country in terms of price and performance. We love Flex :) It would be great if you can also find a solution for Fiat Linea MJ8-MJ6. After writing, the vehicle does not work or connect. When I connected to a Tata MJ8, communication with the ECU was died. It would be great if we could solve these. I almost forgot. Ford sid208-209. After writing the vehicle it doesn't work, you need to write EPROM and those who don't know this are probably the victims

Rated 5 out of 5 stars

A well deserved 5 stars
A great team available all the time so they can fulfill their customers needs. So happy and grateful for dealing with such professional crew. I wish you guys all the best


Company details

  1. Technical Service
  2. Electronics Company
  3. Software Company
  4. Tuning Automobile

Written by the company

Magicmotorsport is an Italian company built on a long-standing passion for motorsport. Our products have been designed to meet any performance challenge and offer solutions to mechatronics looking to outfit their automotive workshops with the latest innovations in the field.

Contact info


Rated 5 out of 5 stars
Verified

Very great service

Very great service, even in the event of a repair. You are helped very quickly and the customer's well-being comes first.
Thanks to Marco from the support team.ice,

Date of experience: 02 December 2024

Magicmotorsport logo

Reply from Magicmotorsport

Hi, thanks for the review. Our team will be happy!

Rated 5 out of 5 stars
Verified

the best in the world

Date of experience: 02 December 2024

Magicmotorsport logo

Reply from Magicmotorsport

Hello, thank you for sharing your feedback on our technical support. Feel free to reach out to us anytime you need assistance

Rated 5 out of 5 stars
Verified

Simply perfect, always Magic!

Simply perfect! Thank you

Date of experience: 02 December 2024

Magicmotorsport logo

Reply from Magicmotorsport

Hi, thank you for your review! We truly appreciate your feedback, and it’s great to hear you had a positive experience. Our team works hard to provide the best service, and your kind words will definitely inspire them. If you have any additional comments or suggestions, we’d love to hear them!

Rated 5 out of 5 stars
Verified

Thank you all

The after sales service and the tech support are for Oscar

Date of experience: 02 December 2024

Magicmotorsport logo

Reply from Magicmotorsport

Thank you for reviewing your experience with our support team. We’re here whenever you need us

Rated 5 out of 5 stars

Very helpful

Very helpful. Highly recommend this service

Date of experience: 07 December 2024

Magicmotorsport logo

Reply from Magicmotorsport

Thank you for reviewing your experience with our support team. We’re here whenever you need us

Rated 5 out of 5 stars
Redirected

Best company

Ive been using my Flex tool for about 2 years now and in those 2 years ive never had an issue with it. In fact, ive had other shops bring their issues to us and we've been able to recover every single problem so far via Magics tech support. Are they expensive?? A little on the higher side but is it worth it?? Yes, definitely. I have never had problems with their pricing on their equipment considering its all top tier stuff. Will always recommend their tools and i dont think ill ever move away from my Flex tool. I was using a Kessv2 and V3 prior and i havent used them at all since getting my Flex.

Date of experience: 04 December 2024

Magicmotorsport logo

Reply from Magicmotorsport

Thank you for such a detailed review; it allows us to assist all future users who decide to choose our products.

Rated 5 out of 5 stars
Verified

My problem with the device was solved…

My problem with the device was solved very quickly after the checks. However, I will have some recommendations. It would be good if you follow your user page on Facebook. When there is a problem, people say its not surprised, they are Flex (lol). Flex has changed a lot since it was first released, but sometimes, many of the old protocols are broken after major updates. I recommend that you take these into consideration. It is a widely used device in our country in terms of price and performance. We love Flex :) It would be great if you can also find a solution for Fiat Linea MJ8-MJ6. After writing, the vehicle does not work or connect. When I connected to a Tata MJ8, communication with the ECU was died. It would be great if we could solve these. I almost forgot. Ford sid208-209. After writing the vehicle it doesn't work, you need to write EPROM and those who don't know this are probably the victims

Date of experience: 02 December 2024

Magicmotorsport logo

Reply from Magicmotorsport

Hello, thank you for your words. Reviews help the entire community grow and will be essential for future purchases or services. See you soon.

Rated 5 out of 5 stars

Good.

Good.. flex v2 good..

But the company strategy always try to earn more and more.. always new bigger prices day by day :d

Date of experience: 02 December 2024

Magicmotorsport logo

Reply from Magicmotorsport

Hello, thank you for sharing your feedback on our technical support. Feel free to reach out to us anytime you need assistance

Rated 5 out of 5 stars

A well deserved 5 stars

A well deserved 5 stars
A great team available all the time so they can fulfill their customers needs. So happy and grateful for dealing with such professional crew. I wish you guys all the best

Date of experience: 28 November 2024

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Reply from Magicmotorsport

We appreciate your review of our services. We operate 6 days a week and are dedicated to supporting both our current and future clients.

Rated 5 out of 5 stars
Verified

Excelent

Excelent service always

Date of experience: 31 October 2024

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Reply from Magicmotorsport

We appreciate your review of our services. We operate 6 days a week and are dedicated to supporting both our current and future clients.

Rated 5 out of 5 stars
Redirected

the support its one of the best!

Date of experience: 05 November 2024

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Reply from Magicmotorsport

Hello, thank you for your words. Reviews help the entire community grow and will be essential for future purchases or services. See you soon.

Rated 5 out of 5 stars
Verified

I working the Magic the very times i am…

I believe I am Magia's first customer in Brazil and I have great respect for the company. To this day, the company has always been great for me.

Date of experience: 03 November 2024

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Reply from Magicmotorsport

Hello, thank you for your words. Reviews help the entire community grow and will be essential for future purchases or services. See you soon.

Rated 5 out of 5 stars
Verified

Ok service,prompt,

Date of experience: 04 November 2024

Magicmotorsport logo

Reply from Magicmotorsport

Hello, thank you for sharing your feedback on our technical support. Feel free to reach out to us anytime you need assistance

Rated 4 out of 5 stars
Verified

Good but BIG lack of VR

The technical support is great and responsive but provides original files that are not always... (as elsewhere you will tell me but that does not excuse you).

This is filled with a HUGE lack of VR file!!! Unbearable!!!

Apart from that, MMS is highly recommended!

Date of experience: 03 November 2024

Magicmotorsport logo

Reply from Magicmotorsport

Thank you for reviewing your experience with our support team. We’re here whenever you need us

Rated 5 out of 5 stars
Verified

Best tools and support ever

Date of experience: 01 November 2024

Magicmotorsport logo

Reply from Magicmotorsport

Hello, thank you for sharing your feedback on our technical support. Feel free to reach out to us anytime you need assistance

Rated 5 out of 5 stars
Verified

Great tool

Great tool. and best customs support in chiptuning industry!

Date of experience: 31 October 2024

Magicmotorsport logo

Reply from Magicmotorsport

Thank you for reviewing your experience with our support team. We’re here whenever you need us

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