4.7
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
I ordered an extending table. One of the parts wasn’t correct when I came to assemble it. I contacted the support team who were excellent and sent pictures of the item to them. The New part was dispatched within 24hrs and arrived exactly a week later. Cannot fault the service. The table was a great choice
Absolutely amazing! We have ordered 2 items and could not be happier!
What an amazing company - they are Italian but very attentive, polite when answering emails (about euros etc). The table came yesterday ....it is small enough for 2 and big enough for 12 due to absolutely expert design, beautiful craftsmanship and easy (for my son!) instructions. Amazing quality at a very very good price. Us Brits need to get clued up to this kind of expertise! Can't thank them enough. Beautiful.
Easy, Extendable Console Table and 8 Emma chairs.
We bought this extendable table to cope with large numbers at family dining, seats 12, there's only the two of us normally so the compact design is perfect as it packs down for day to day use. The furniture is a great design, very well built and looks fabulous. All the items, 5 containers, were delivered with care, on time, well packed and the assembly was straightforward with clear instructions. Highly recommended, a great addition to our home.
Tantissimi mobili originali, e dallo stile unico che vengono progettati e prodotti nella nostra fabbrica, in provincia di Pordenone (Italia). Un'azienda familiare che realizza da ormai 20 anni: tavoli allungabili, consolle allungabili, librerie, tavolini da soggiorno, porta tv, fino a specchi e mensole. La peculiarità? Acquistare l'artigianato made in Italy a prezzi vantaggiosi, direttamente dal produttore. Ma soprattutto: consegne in 3/5 giorni, reso facile, assistenza clienti pre-vendita per essere consigliati onestamente, e post- vendita per risolvere qualsiasi evenienza, e infine l'app che permette di vedere il mobile a casa tua, con la realtà aumentata, prima dell'acquisto.
Via Maestri del Lavoro 14, 33087, Pasiano di Pordenone, Italy
4.7
754 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
I ordered an extending table. One of the parts wasn’t correct when I came to assemble it. I contacted the support team who were excellent and sent pictures of the item to them. The New part was dispatched within 24hrs and arrived exactly a week later. Cannot fault the service. The table was a great choice
Date of experience: 03 March 2025
Reply from Mobili Fiver
Thank you so much for your review! We’re thrilled to hear that you had a positive experience with our customer service. We apologize for the initial inconvenience, but we’re glad to know the issue was resolved quickly and that you’re satisfied with your table. If you ever need anything else, don't hesitate to reach out 🙂
Absolutely amazing! We have ordered 2 items and could not be happier!
Date of experience: 20 December 2024
Reply from Mobili Fiver
Good morning Aleksandra, thank you so much for your kind words! We're thrilled to hear that you're happy with your items.
We truly appreciate your support and can't wait to serve you again! 🧡️
I am really pleased with the look of our table, just what I wanted!
Date of experience: 12 February 2025
Reply from Mobili Fiver
Thank you for your kind words! 😊 We're delighted to hear that your table is exactly what you wanted.
Enjoy it, and feel free to reach out if you need anything!
I purchased an extendable console table. It came well packed. I am experienced at assembling furniture. My rating is 3 instead of 5 for the assembly process. To set the legs into the top while the top panels are on the floor was extremely difficult. Part of this is the product is heavy. Additionally the holes for the cam bolts were not drilled deep enough. This made it very difficult to set. Honestly I had to disassemble part of it to get the legs mounted. A better assembly process so you can put the top panels upright would have made a huge difference. As instructed you have to be on the floor to line up. I had issues with the cam bolts not being set deep enough made the process very hard. I ultimately got it together. I would have given it 5 stars if the assembly process was better or I would have been happy to pay more to have it assembled.
I am updating my review as I have been contacted by the company about my concerns. They listened and seem to take seriously my issue and plan to follow-up with manufacturing. It was a very small issue that made assembly a challenge for me. I also suggested some tips during assembly that would have helped. The table is very well made and sturdy. I was impressed with the responsiveness of the company and would order from them in the future.
Date of experience: 31 January 2025
Reply from Mobili Fiver
Thank you Dolores for sharing your feedback and for updating your review. We're glad to hear that our team was able to address your concerns and that you’re happy with the table's quality and sturdiness. We truly appreciate your suggestions and will take them into consideration to improve the assembly process. Your satisfaction is important to us, and we look forward to serving you again in the future!
Product was discounted in exchange for a potential longer delivery time, arrived a month earlier than expected.
Table was sturdy, easier to put together than expected, and fits the specification. Very happy with the result.
Date of experience: 07 January 2025
Reply from Mobili Fiver
Thank you so much for your positive review! 🙂 We’re delighted to hear that the table met your expectations and that the delivery was even quicker than anticipated. It’s great to know the assembly process was straightforward. Thanks again for choosing our product! 🧡️
I ordered a table in October. The table top was lost in transit. I've been waiting for a replacement for over a month. I've been assured of delivery for days now. I've tracked it, chased it, called around and been promised delivery will be today, every day, for the last three days. I've lost faith in this company ever fulfilling my order.
Date of experience: 19 December 2024
Reply from Mobili Fiver
Thank you for sharing your experience, and we sincerely apologize for the delays you've encountered. We truly understand your frustration and have done everything possible to address the issue as quickly as possible. As we handle international shipments, it’s always necessary for us to verify the situation with the courier before proceeding with any replacements. Additionally, during the period of your order, the courier was facing strikes which caused significant delays for many shipments, including yours. We're relieved to hear that you have now received your table, and we truly appreciate your patience throughout this process. Thank you for your understanding.
What an amazing company - they are Italian but very attentive, polite when answering emails (about euros etc). The table came yesterday ....it is small enough for 2 and big enough for 12 due to absolutely expert design, beautiful craftsmanship and easy (for my son!) instructions. Amazing quality at a very very good price. Us Brits need to get clued up to this kind of expertise! Can't thank them enough. Beautiful.
Date of experience: 16 December 2024
Reply from Mobili Fiver
Thank you so much for your kind words! 🙂 We’re thrilled to hear that the console table has exceeded your expectations in design, craftsmanship, and functionality. We’re also grateful for your feedback on our customer service—it means a lot to us that you felt supported throughout the process.
We're delighted that our table has become part of your home, and we hope you continue to enjoy it for many years to come. 🧡️ Do not hesitate to contact us again for any further information or assistance.
I have recently purchased an extending console table and I am extremely impressed from ordering to receiving it I had updates all the time quality is brilliant I was worried as it’s not from within the uk but they literally did everything they stated and it even arrived two days earlier perfect thank you
Date of experience: 11 December 2024
Reply from Mobili Fiver
Thank you so much, Katie! 🙂 We’re delighted to hear that you’re happy with your extendable console table and that the entire process, from ordering to delivery, was smooth and stress-free. Your feedback about the quality of the table means the world to us. Thank you for trusting us. If you ever need anything else, we’re always here to help. Enjoy your new table!
Product 100% fabulous
Price 100% fabulous
Courier and delivery 100% fabulous
Customer service 100% fabulous
Elisabetta 220% awesome!
Every company could learn from Mobili Fiver’s speed, approach and service. Bravo! Gracie mille
Date of experience: 02 December 2024
Reply from Mobili Fiver
Thank you so much for your kind words, it warms our hearts! We truly appreciate your feedback and are grateful for your support! 😍️
Easy, Extendable Console Table and 8 Emma chairs.
We bought this extendable table to cope with large numbers at family dining, seats 12, there's only the two of us normally so the compact design is perfect as it packs down for day to day use. The furniture is a great design, very well built and looks fabulous. All the items, 5 containers, were delivered with care, on time, well packed and the assembly was straightforward with clear instructions. Highly recommended, a great addition to our home.
Date of experience: 02 December 2024
Reply from Mobili Fiver
Thank you for your kind review! 😍️ We’re delighted to hear that the Easy extendable console table and the Emma chairs are the perfect fit for both your family gatherings and daily use. We're also glad that the delivery, packing, and assembly met your expectations. We truly appreciate your recommendation and are happy to have contributed to your home.
Great shelves, super easy to assemble and hang. Quick delivery to UK despite being shipped from Italy. Would definitely buy again from this store
Date of experience: 14 November 2024
Reply from Mobili Fiver
Thank you so much for your wonderful review! 😊 We’re thrilled to hear that you are happy with the shelves and with the quick delivery. Your satisfaction means the world to us, and we would be delighted to have you shop with us again in the future.
I bought the Oka Emma 160cm Dining Table, but the tabletop is much darker line. Your live chat and email support insist that this is the correct color. I received three boxes with the table, but I’ve already assembled box A. Can’t I just return box B for an exchange? It would be much more flexible.
Date of experience: 10 November 2024
Reply from Mobili Fiver
Dear Customer, we are sorry to read your dissatisfaction. We have confirmed to you several times that the table you received has the correct color. You asked us to choose a different table top of the same finish, but we explained to you that the wood grain of the oak finish is all the same, there are none with less grain. You should possibly change the color of the top. We also confirmed to you that if you don't like the product, you can proceed with the return. Unfortunately, we have not received any feedback from you.
In any case, we remain available if you would like to contact our support again.
I bought a transformer console to 12 person dining table. The table is great, sturdy, classic, elegant. I love that the leaves are stored inside the console table. I’m giving it 4 stars because some screws were missing and I had to run to the store to buy some
Date of experience: 03 November 2024
Reply from Mobili Fiver
Thank you for your kind review. It is gratifying to learn that you appreciate the design and functionality of the table, particularly the convenient storage for the leaves. We sincerely apologize for the inconvenience caused by the missing screws; if you had contacted our customer service we would have sent the missing parts immediately. We are sorry that we did not get the chance to assist you, but we remain at your disposal if you need our prompt intervention in the futur. Your feedback is invaluable to us, and we hope that you will enjoy many delightful meals with your family and friends around your new table.
Date of experience: 30 October 2024
Reply from Mobili Fiver
Thank you for the 5-star review! We are happy to hear that the problem you reported was quickly resolved 🙂
Great customer service. Responsive, fair.
I love the dining table I got from them (Eldorado extendable). Did not like the dining chairs I had ordered (Amanda) and was able to return without a glitch.
Date of experience: 28 October 2024
Reply from Mobili Fiver
Thank you for your kind review! We’re thrilled to hear you’re enjoying your Eldorado extendable dining table and appreciated the support from our customer service team. We’re also glad the return process was smooth. If there’s anything more we can do, please don’t hesitate to reach out.
The communication with this company is just very good.
You always get a quick and neat answer.
We have now received our table and they had already said that it is well protected packed and it was certainly well protected packed,
Also in terms of price quality is really very good.
I have been a furniture maker myself for 48 years and this is just a very neat table where everything is right.
We are very happy with the table and it is certainly recommended and certainly also the company.
Date of experience: 22 October 2024
Reply from Mobili Fiver
Dear Adrie, thank you for your fantastic review! 😊️ We’re thrilled to hear that you had such a positive experience with our customer service and that your table arrived well-packed and in perfect condition. Coming from someone with nearly five decades in furniture making, your praise for our craftsmanship truly validates our efforts. We’re committed to delivering quality products, and it’s wonderful to know that we met your high standards.
Thank you for recommending both our table and our company. If you have any questions or need anything in the future, please don’t hesitate to get in touch!
Brilliant customer service, noticed day before being dispatched address was wrong, was sorted before delivery, got Angelina console it's lovely and very easy to add the extension wood, brilliant for a big Christmas dinner
Date of experience: 17 October 2024
Reply from Mobili Fiver
Dear Nancy, thank you very much for your positive feedback. We're delighted that our customer service could quickly resolve the address issue for you before delivery.
We are really pleased that you are enjoying the Angelica console and we hope it makes Christmas even more beautiful!
Beautiful dining table, amazing quality.
Ordered the Emma dining table and honestly so glad we did, has transformed our space! Cannot wait to host Christmas this year. You won't regret ordering from mobili fiver
Date of experience: 08 October 2024
Reply from Mobili Fiver
Thank you so much Maria for your wonderful review! 🧡️ We’re thrilled to hear that the Emma dining table has transformed your space and that you're happy with the quality. We hope it makes your Christmas celebrations even more special! Thanks again for choosing Mobili Fiver!
Table conforme , qualité prix au top , très stable, à recommander
Date of experience: 16 September 2024
Reply from Mobili Fiver
Merci beaucoup pour votre retour positif! Nous sommes ravis que la table réponde à vos attentes en termes de rapport qualité-prix et de stabilité !
Merci d'avoir choisi Mobili Fiver !
Amazing customer service
Had a small issue with a part and the communication was superb. The issue was dealt with in a very professional manor and the new part was sent without hesitation. Would highly recommend. Thank you Mobili Fiver for making this so straight forward.
Date of experience: 13 September 2024
Reply from Mobili Fiver
Thank you very much for the great review! We are happy to hear that our customer service met your expectations and that the problem was resolved quickly and professionally. We always strive to offer an excellent customer experience, and your feedback is a great motivation for us! Thank you for choosing and trusting Mobili Fiver ❤️
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