Great experience! Outstanding and friendly customer service. Renee was quick to reply and address my questions.
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Great helpful support.
They are really on the ball with their customer service, and the options they have, provide us with flexibility and support. We like to have control over our data, and Net2Phone allows us that control. I have set up my phone system exactly as I expect it to act, and I haven't had any issues!
We started out with Versature about 10 years ago. I still remembered our transition from land line to VOIP was very smooth (It was not an easy task with no down time). Versature had an outstanding supporting team. Since Net2phone took over, it is maintaining consistency in quality and great customer support.
We recently had another renewal offers cause our phone sets reached their end of life. Hailey helps throughout the renewal deal, switching new phone sets, resolving customer issues. We have had a great experience with her and Net2phone. It is greatly appreciated!
Company details
- Business to Business Service
- Conference Calling Service
- Fax Service
- Telecommunications Service Provider
- Video Conferencing Service
Written by the company
net2phone Canada is a cloud-based business phone service provider, helping Canadian organizations drive business performance through powerful uCaaS tools. Trusted by clients and partners across the country, net2phone Canada has disrupted the telecommunications market by delivering the highest quality phone solutions, a diverse range of advanced features, Canadian-based technical support, and innovations beyond a business phone connection. Request a demo of the net2phone Canada Client Portal to see how Canada’s leading business communications tool can empower your organization.
Contact info
5424 Canotek Rd , K1J 1E9, Ottawa, Canada
- 1-877-498-3772
- net2phone.ca
Verified
Great experience
Great experience! Outstanding and friendly customer service. Renee was quick to reply and address my questions.
Date of experience: 20 January 2025
Verified
Great helpful support.
Date of experience: 17 January 2025
Verified
Sylvie was great
Sylvie was great to deal with, very patient and knowledgeable.
Date of experience: 23 December 2024
Verified
Easy to use and helpful
Date of experience: 30 October 2024
Verified
THE CONTACT WAS OUTSTANDING
Date of experience: 28 October 2024
Verified
On the Ball
They are really on the ball with their customer service, and the options they have, provide us with flexibility and support. We like to have control over our data, and Net2Phone allows us that control. I have set up my phone system exactly as I expect it to act, and I haven't had any issues!
Date of experience: 23 October 2024
Verified
Very easy to communicate with Alana
Very easy to communicate with Alana, quick response time, and accommodating.
Date of experience: 23 October 2024
Verified
Very friendly customer service
Very friendly customer service. Any time we have an issue, which is rare, they are easy to reach and help us fix the problem. Easy to use system which makes our high volume calling easier.
Date of experience: 12 September 2024
Verified
Great customer service & support
We started out with Versature about 10 years ago. I still remembered our transition from land line to VOIP was very smooth (It was not an easy task with no down time). Versature had an outstanding supporting team. Since Net2phone took over, it is maintaining consistency in quality and great customer support.
We recently had another renewal offers cause our phone sets reached their end of life. Hailey helps throughout the renewal deal, switching new phone sets, resolving customer issues. We have had a great experience with her and Net2phone. It is greatly appreciated!
Date of experience: 19 July 2024
Verified
Great service
Hailey was very helpful in working through a renewal. Thank you for your hard work!
Date of experience: 11 September 2024
Verified
Anastasia was great
Anastasia was great. Walked me through our options considering our changing needs.
Date of experience: 16 August 2024
Verified
Verified
Anastasia was so helpful and pleasant…
Anastasia was so helpful and pleasant to deal with. She found a solution for us and we are thrilled with the results. Thanks Edna Khubyar, ETM Ltd
Date of experience: 30 July 2024
Verified
Customer Service is Amazing!
Customer Service is Amazing!
We are so grateful for the corporate support we receive as a growing organization! Elizabeth A. has been a fantastic account manager for us as well! Thank you!
Date of experience: 08 July 2024
Verified
Anastasia's style and tone of…
Anastasia's style and tone of communication.
Date of experience: 03 July 2024
Verified
Wonderful Customer Service
Alana was very patient with me and my ever-changing schedule. She was a great help, made things very easy for me when things got a bit difficult and answered all of my questions very quickly. It was a pleasure working with her.
Date of experience: 24 June 2024
Verified
Contract Renewal
Upon reaching the opportunity to renew our agreement with net2phone, it really was an easy choice. Apart from the great performance of your system, I find that interactions with your staff, in this case Elizabeth Aldrich in particular, have been wonderful.
Date of experience: 21 June 2024
Verified
Efficient phone call
Date of experience: 19 June 2024
Verified
Great customer support!
Date of experience: 18 June 2024
Verified
Company is easy to deal with and good…
Company is easy to deal with and good value overall.
Date of experience: 14 June 2024
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