RotaCentral Reviews 12

TrustScore 4.5 out of 5

4.4

Software Company


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  1. Software Company

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An online rota system used to manage many different kinds of volunteer rotas.

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Rated 5 out of 5 stars

Great volunteer management tool

We use Rota Central to manage our volunteers. It has been transformative. We are able to set up different roles and shifts to meet the theatre's needs and ensure every show is perfectly staffed. Highly recommended

Date of experience: 08 November 2024

Rated 5 out of 5 stars

Rota Central have a great customer…

Rota Central have a great customer support system and are very approachable and always do the best to help us with any queries or issues!
This platform has helped us manage our Rota as a busy theatre with our amazing 65 volunteers, and we've had nothing but positive feedback!

Date of experience: 07 October 2024

Rated 5 out of 5 stars

Exceptional support received

Having inherited RotaCentral from my predecessor, I'd had no training on how to use it. I've used the Helpdesk support a number of times over the last year and have always received a very quick response, solving the problem or giving me advice, often receiving a follow up email to check that what I'd wanted to do worked in practice. Recently, I wanted to know whether the system could be adapted to my organisation's specific needs. Within a day or so, a Zoom call was arranged so that staff could understand my needs to see whether there were any existing ways that could be tailored. If not, they would look at whether an enhancement could be written into the system. The call lasted 90 minutes and could not have been more helpful. RotaCentral go above and beyond with personalised help to try to enable you to achieve your goals - all at a very reasonable price for the package.

Date of experience: 02 July 2024

Rated 5 out of 5 stars

We have just started using the rota…

We have just started using the rota software to set up for a Theatre volunteer rota. It seems very straight forward, simplicity is the key. We have just set up some shows and will come back to review again once we see how it goes down with the volunteers

Date of experience: 01 February 2024

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Reply from RotaCentral

Thank you very much.

Rated 5 out of 5 stars

Better for organisers and volunteers

The initial support and training via Zoom during the trial period and after have been excellent. It is easier to manage than the system we had previously for managing regular horse care shifts at the RDA yard. The improved take-up rate by volunteers not only suggests that they find it easier to use but also reduces the administrative burden as there is less chasing to do.

Date of experience: 09 July 2023

Rated 5 out of 5 stars

A simple and cost effective platform…

A simple and cost effective platform for our volunteers to book their shifts on. Clear instructions for the volunteers and staff of our charitable organisation on how to use the platform. If you have a question which needs answering, the response time is very quick allowing you to continue swiftly and effectively. RC is also very competitively priced and affordable.

Date of experience: 24 August 2022

Rated 5 out of 5 stars

Easy for both managers & volunteers!

Easy for both managers & volunteers!
been using this for two years now to organise large events with upto 180 volunteers. its easy and you can view on your mobile just as easy as a laptop. no more carrying around sheets of paper i simply send out a request for help and people sign up. I can then see in real time what people are doing and where they are meant to be. rota can also easily be shared securely with my Team leaders so they can see who they are working using a simple password. 5 Stars!

Date of experience: 12 July 2022

Rated 5 out of 5 stars

The best online Rota ever!

This has to be the best online Rota system for volunteers EVER! It's so simple to use both for the volunteers and the administrators. I can't praise it enough and the support we've received from Paul is exceptional.

Date of experience: 06 July 2022

Rated 5 out of 5 stars

RotaCentral is absolutely amazing!

RotaCentral is absolutely amazing! Wonderfully helpful people. I would not wish to go back to the dreaded Excel sheet. Would recommend highly, particularly if you have a high number of staff to rota on a regular basis. It take all the hassle out of it!

Date of experience: 02 February 2021

Rated 5 out of 5 stars

Highly recommend!

I volunteer at a community organisation as an administrator, helping run several volunteer rotas ranging in size from 10 to 200 participants. I have used both the sign-up version and the auto-allocation versions of rotacentral. Having previously had to use other processes, I am so grateful for all the features that rotacentral provides.

The time I spend running these rotas is now a fraction of what it was, as so much of the labour-intensive work is automated.

The self-service aspects for the volunteers not only saves us time but has improved the reliability of people turning up for duty. I also take rota shifts myself and see first hand how easy it is to use from the other side.

The best part is that it is so easy to use from my phone, so that I can dip in and out wherever I am and have so much more flexibility.

I would highly recommend rotacentral for all your rota needs, especially as the customer service is excellent and you get personal help setting up and getting started if you need it.

Date of experience: 31 January 2021

Rated 5 out of 5 stars

The most adaptable Rota management software

RotaCentral is a great system for managing one or multiple rotas across multiple sites. In the current, fast-changing environment it has been easy to start and stop rotas, and adapt to new requirements. Working with the RotaCentral team, they have been extremely responsive to feedback and helpful to resolve any issues and provide guidance and training. The recent updates have made the user experience even better than it was previously, and the development cycle of improvements is frequent and communicated effectively.

Date of experience: 28 January 2021

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