The entire process of buying items was simplified and time bound... Also all charges were clearly specified..
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Very good option for buying a product not available locally - Ubuy supports with a very easy and informative interface, clear costs and timely delivery.
A genuine source to buy products that are not available in India.
This is my second order. In my earlier order of pack of three, the expiry date was Nov 24. But the third bottle was for entire December. Kindly ensure that the expiry date is at least 4 to 5 months after date of delivery. Other than this aspect, I am satisfied with the delivery process
Company details
Written by the company
Ubuy is India's biggest-selling global shopping portal. A diverse range of international products that meet the varied requirements of people are available on this eCommerce platform. Explore the diverse collection of premium brands in popular categories on this international shopping website. You can shop electronic gadgets, fashion accessories, beauty products, clothing items, travel & outdoor amenities, home & kitchen appliances, office & school supplies along with laptops, smartphones and their accessories online from Ubuy India. Purchase them from any of Ubuy's international shipping stores in the USA, UK, China, Japan, Hong Kong and Korea. We assure dynamic customer services to all our clients and a rich cross-border online shopping experience. Moreover, you get to choose from millions of worldwide brands that are not easily available on many other shopping portals in India. ✓Reasonable Prices ✓Big Discounts ✓Great Offers and Deals ✓Fast Shipping ✓Genuine Brands ✓100 Million+ Products ✓Multiple Payment Options ✓No Amount Capping ✓Prompt Custom Clearance Services ✓Express Shipping | Online Shopping | Electronics, Health & Beauty Products, Fashion | Ubuy India
Contact info
52/183, Ubuy Tower, Opp. HCG Cancer Hospital, VT road Mansarovar, 302020, Jaipur, India
- 08447611656
- care@ubuy.co.in
- ubuy.co.in
A genuine source to buy products that…
A genuine source to buy products that are not available in India.
Date of experience: 10 January 2025
Reply from Ubuy India
Dear Anila Valsan
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you had a great experience with us on your first purchase. Your satisfaction is our top priority, and your kind words motivate us to continue delivering exceptional service.
If you have any questions or need assistance in the future, please don't hesitate to reach out.
We're here to help! Looking forward to serving you again soon!
Best regards,
Team Ubuy
The entire process of buying items was… simplified
The entire process of buying items was simplified and time bound... Also all charges were clearly specified..
Date of experience: 23 December 2024
Reply from Ubuy India
Hello Shiju Jolly
Thank you for your fantastic review! We’re thrilled to hear that you found the buying process simple and time-efficient, and that all charges were clearly communicated.
Your satisfaction is our top priority, and we look forward to serving you again in the future!
Best regards,
Customer Experience Team Ubuy
AMAZING EXPERIENCE of SHOPPING ONLINE!
Date of experience: 07 January 2025
Reply from Ubuy India
Hello Havish
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us at info@ubuy.com and we will be happy to assist.
Take care and have a lovely day.
Best regards,
Team Ubuy
Ubuy support is very good
Very good option for buying a product not available locally - Ubuy supports with a very easy and informative interface, clear costs and timely delivery.
Date of experience: 06 December 2024
Reply from Ubuy India
Hello Santosh
Thank you for your fantastic review! We’re overjoyed to hear that you enjoyed our services. Your support is invaluable to us.
Feel free to reach out anytime at info@ubuy.com ; we’d love to serve you again in the future!
Best regards,
Team Ubuy
Reply from Ubuy India
Hello Manjunath
Thank you so much for your wonderful review! We are thrilled to hear that you had a positive experience with our services. Your satisfaction is our top priority, and your feedback inspires us to keep delivering our best.
We look forward to serving you again soon!
Best regards,
Team Ubuy
Good experience
The product availability.
Tracking of the order.
The product quality.
Date of experience: 20 December 2024
Reply from Ubuy India
Hello Gautham
Wow! Thank you for the five stars! We’re so grateful to have such loyal customers like you. Your feedback encourages us to keep pushing for excellence.
We look forward to serving you again soon!
Take care and have a lovely day.
Best regards,
Team Ubuy
Misleading site ,faulty customer…
Misleading site ,faulty customer support ,poor experience.
Date of experience: 30 December 2024
Reply from Ubuy India
Hello Priyanka
Please accept our deepest apologies for the inconvenience caused. We entirely understand your bothersomeness and the gravity of the situation. Unfortunately, we are unable to find any details in our database. To address this matter promptly and effectively, we request you to please drop us an email at info@ubuy.com with your order details and complete concerns. Our support team will check & get back to you.
We value our customers and take all the necessary actions for their satisfaction. Once again, we apologise for the inconvenience and appreciate your cooperation and understanding.
Best regards,
Team Ubuy
Have been very prompt in keeping me…
Have been very prompt in keeping me informed of the shipment.The app is very good and informative.Overall very happy and satisfied.
Date of experience: 24 December 2024
Reply from Ubuy India
Hello K.V.Chandrashekar Giri
Thank you for your fantastic review! We’re thrilled to hear that you were pleased with our prompt updates on your shipment and found our app helpful & informative.
Your satisfaction is our greatest reward, and we look forward to providing you with another excellent experience in the future.
Best regards,
Customer Experience Team Ubuy
International genuine products received…
International genuine products received by us with great service of ubuy. Thanks.
Date of experience: 21 December 2024
Reply from Ubuy India
Hello HARISHANKAR
Thank you for your kind words and for sharing your experience! We’re delighted to hear that you received genuine international products and were satisfied with our service.
Your support means a lot to us, and we look forward to serving you again in the future.
Best regards,
Customer Experience Team Ubuy
This is my second order
This is my second order. In my earlier order of pack of three, the expiry date was Nov 24. But the third bottle was for entire December. Kindly ensure that the expiry date is at least 4 to 5 months after date of delivery. Other than this aspect, I am satisfied with the delivery process
Date of experience: 17 December 2024
Reply from Ubuy India
Hello Arvind
Thank you for your fantastic review! We’re overjoyed to hear that you enjoyed our services. Your support is invaluable to us.
Feel free to reach out anytime at info@ubuy.com ; we’d love to serve you again in the future!
Best regards,
Team Ubuy
Great seller great product hassle-free…
Great seller great product hassle-free delivery
Date of experience: 16 November 2024
Reply from Ubuy India
Hello Hemant
Thank you so much for your kind words! We’re thrilled to hear that you had a hassle-free experience with our product and delivery. Your satisfaction means the world to us, and we truly appreciate your support.
We look forward to serving you again in the future!
Best regards,
Customer Experience Team Ubuy
Sold AC Infinity Inline Filter Box 10"…
Sold AC Infinity Inline Filter Box 10" @ $235 against Manufacturer's $169.
Missed rechecking the manufacturer's site cause last time ship to my location wasn't available.
Date of experience: 15 October 2024
Reply from Ubuy India
Hello Atanu De
Thank you for taking the time to share your feedback. We’d like to clarify that the prices on our platform are quoted directly by the sellers. Additionally, our service includes doorstep delivery, which adds convenience for customers in locations where shipping from manufacturers may not always be available.
We value your input and appreciate your understanding. If you have any further questions or concerns related to your purchase, please feel free to reach out info@ubuy.com
Best regards,
Customer Experience Team Ubuy
Redirected
For some reason my order was replaced I…
For some reason my order was replaced I got amazing Yamaguchi Spiderman 2.0 but instead I got Spiderman 1.0 , but it's ok but this is click bait
Date of experience: 06 December 2024
Reply from Ubuy India
Hello ARMAN
Thank you for sharing your feedback. We sincerely apologize for the mix-up with your order and for any disappointment caused by receiving the wrong version of the product. We understand how this could feel misleading and regret the inconvenience caused.
If you’d like, we can assist in resolving this issue. Please contact our support team at info@ubuy.com with your order details, and we’ll be happy to assist you further.
Thank you for your understanding, and we hope to have the opportunity to serve you better in the future.
Best regards,
Customer Experience Team Ubuy
I bought a toy for my child that wasn’t…
I bought a toy for my child that wasn’t available anywhere in India. Although the shipments have to go through a little hassle of customs. But I guess that’s out of bounds for Ubuy to improve. It’s really very helpful since I couldn’t find the toy anywhere else at all.
Date of experience: 26 November 2024
Reply from Ubuy India
Hello Musaib Bhat
Thank you for your feedback! We're glad to hear that you were able to find the toy for your child through Ubuy, and we appreciate your understanding regarding the customs process.
We strive to make your shopping experience as seamless as possible, and your satisfaction is very important to us. We hope your child enjoys the toy, and we look forward to serving you again with 5-star satisfaction in the future!
Should you happen to have any questions or queries, please don't hesitate to contact us at (+91) 7901655023
Kind regards,
Team Ubuy
Availability of product
Date of experience: 12 November 2024
Reply from Ubuy India
Hello Abhishek Shrimali
Thank you for your 4-star review! It is always a pleasure to receive feedback from our loyal Customers. We always strive to keep a wide range of items in stock for our customers.
Should you happen to have any questions or queries, please don't hesitate to contact us at info@ubuy.com and we will be happy to assist.
Take care and have a lovely day.
Best regards,
Team Ubuy
Good process and communication
Good process and communication.
Quality of product and delivery system is assured.
Date of experience: 25 October 2024
Reply from Ubuy India
Hi Viju
Wow, thank you for the amazing 5-star review! We are delighted to know that you were pleased with our products. Our team works hard to ensure that our customers have the best experience possible, and it's fantastic to see that reflected in your feedback.
If you need anything else, don't hesitate to reach out at info@ubuy.com
Cheers,
Team Ubuy
Reply from Ubuy India
Hello Harparkar
Wow! Thank you for the five stars! We’re so grateful to have such loyal customers like you. Your feedback encourages us to keep pushing for excellence.
We look forward to serving you again soon!
Take care and have a lovely day.
Best regards,
Team Ubuy
Great to visit Ubuy.com as great…
Great to visit Ubuy.com as great quality and great product I liked to buy from this website.
Date of experience: 13 November 2024
Reply from Ubuy India
Hello Karthik
Thank you so much for your wonderful review! We are thrilled to hear that you had a positive experience with our services. Your satisfaction is our top priority, and your feedback inspires us to keep delivering our best.
We look forward to serving you again soon!
Best regards,
Team Ubuy
Absolutely disappointing experience…!!!
Absolutely disappointing experience, since had to pay a custom duty of more than 60% of the product value as duty …!! No indication was given in the site that this could be figure beforehand so that one could make an informed decision…!!!!
Never again would I myself or recommend to anyone to use this site…!!! Wrt to buy something from US …!!!!
Benny.
Date of experience: 21 October 2024
Reply from Ubuy India
Hello Benny Thankachen,
Thank you for your honest review and we sincerely apologize for the frustration caused by the unexpected customs fees on your recent PetSafe Frame purchase. We understand your point about transparency in costs. We have mentioned a clear note on the checkout page which states that "Customs/Import Duties & Taxes are NOT INCLUDED and will be collected at delivery. We also included this information in your order confirmation email (as a reminder). We clearly state on our website and policies that customs duties and taxes are not included in the listed price. These charges are determined and collected by the customs authorities of your country, and we are not authorized to interfere in their process. We'll be reviewing our communication channels to ensure clearer information is provided about DAP (Delivered at Place) terms and potential customs charges before purchase.
We understand that this might not be the ideal scenario, and we are sorry for the inconvenience it has caused you. If you have further questions about the customs clearance process or encounter unexpected charges, please do not hesitate to contact our customer support team at info@ubuy.com
We appreciate your feedback and are committed to continuously improving the customer experience at Ubuy. Again, we are sorry for any inconvenience.
Warm regards,
Team Ubuy
regular updares
Date of experience: 17 October 2024
Reply from Ubuy India
Hello Samina Kanchwala,
Ubuy team thanks you for your order and your 4-star review.
We are glad that your experience with Ubuy has been positive and hope your next order will bring you 5-star satisfaction. We hope to see you very soon on our website ubuy.com
Best regards,
Team Ubuy
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