eSIM was great, worked well and very easy to install before our European holiday. Great for last minute trips too. The eSIM worked perfectly during our travels in Italy, Portugal, France and UK.
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Used the new eSIM while travelling in France & the unlimited data was amazing - easy to setup & great to not have to worry about wifi while travelling.
Great product and absolutely loved how easy to use. The cheapest sim on the market and had network everywhere.
Yes I absolutely loved the e-sim! It was very easy to install and omg the data coverage was GREAT.
Company details
Information provided by various external sources
United Networks - Global roaming solutions, Global SIM, Global Wi-Fi, Data Packs, local mobile and local data solutions specialists
Contact info
Level 2 100 William St, 2011, Woolloomooloo, Australia
- +61290039555
- sim@unitedglobalsim.com
- unitedglobalsim.com
Worked great on my recent trip to NZ
Worked great on my recent trip to NZ. Set up straight away and had no issues
Date of experience: 10 May 2024
Great product and would highly recommend 10/10
Great product and absolutely loved how easy to use. The cheapest sim on the market and had network everywhere.
Date of experience: 02 August 2024
LOVED THE e-sim
Yes I absolutely loved the e-sim! It was very easy to install and omg the data coverage was GREAT.
Date of experience: 01 August 2024
Great product easy to use
Date of experience: 09 October 2024
Perfect for overseas travel
Perfect for overseas travel! Easy to use, great value and great service everywhere I went!
Date of experience: 10 October 2024
eSIM was great for Europe travel
eSIM was great, worked well and very easy to install before our European holiday. Great for last minute trips too. The eSIM worked perfectly during our travels in Italy, Portugal, France and UK.
Date of experience: 24 May 2024
Used the new eSIM while travelling in…
Used the new eSIM while travelling in France & the unlimited data was amazing - easy to setup & great to not have to worry about wifi while travelling.
Date of experience: 23 September 2024
Zero response to customer service requests
Service was interupted at the beginning of 2022. I was offered a new sim or a refund of the balance on my account. I chose the sim, which has never been provided and all my subsequent customer support enquiries are totally ignored. I have no sim and no refund. I don't know if the company was taken over, but it cannot be trusted. I have been chasing for years to get my money back and have now given up.
Date of experience: 01 January 2023
This service is no longer available.
This service is no longer available. They do not respond to any form of contact - chat, emails or phone calls. They will probably still accept your payments but do not expect any response.
(July 2023)
I managed to contact them a few days ago and they said that they would resume operation next year. The service will change and customers will have an option to stay or get refund.
Date of experience: 04 July 2023
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not sure if the problem was my phone or…
not sure if the problem was my phone or your system but it would freeze very often and I would need to turn the phone off and back on to continue, and it wold not allow me to cancel emails
Date of experience: 17 December 2019
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Great way to get cheap data when travelling.
Easy to navigate website. Great dashboard. Easy to see how much data remains on your data pack. Great support when I had problems connecting to data in Cambodia. Zone 1 rates are good value for money.
The only downside is that you can only activate one voucher at a time. This is a pain when moving between Zone 1 and Zone 2 countries frequently. You have to buy a new data pack every time you move. Eg Thailand to Vietnam to Hong Kong.
Date of experience: 17 December 2019
Invited
Great service
Great service. Easy to set up. 5 stars!!! Would recommend
Date of experience: 17 December 2019
Reply from United Global SIM
Thankyou David
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Easy, efficient and cost effective
Easy, efficient and huge saving
Date of experience: 17 December 2019
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I forgot to organise a sim for South…
I forgot to organise a sim for South America and I was able to do it when I arrived online without even needing a SIM card.
Date of experience: 13 December 2019
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Great service
Date of experience: 10 December 2019
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The system does not work well for…
The system does not work well for customers in their 60's. Support is only available during Australian business hours. Hot spots didn't seem to register in London and UK generally.
Often wouldn't call numbers from my address book even when the country code was present (but would work normally with my usual service provider).
Date of experience: 10 December 2019
Reply from United Global SIM
Maurice we are sorry to hear that you had some issues using the SIM. With the WiFi we have updated our app with an improved connection manager.
Invited
Original sim didn’t arrive in time
Original sim didn’t arrive in time, had to drive to airport to pick one up. Had difficulty setting it up and it worked intermittently while away
Date of experience: 10 December 2019
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Love the customer service
Love the customer service. When my sim didn't arrive in time, another one was express posted and made my deadline
Date of experience: 10 December 2019
Reply from United Global SIM
thankyou for the feedback
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5 stars
I've always used a United Global SIM for my travel needs, always works and they have great rates!
Date of experience: 09 December 2019
Reply from United Global SIM
Thank you, Stephen, for the feedback. Always great to hear from a happy customer. We have some good news we have recently reduced all our data rates online.
Invited
Good coverage in SE Asia and good call…
Good coverage in SE Asia and good call rates.Satisfied customer.
Date of experience: 09 December 2019
Reply from United Global SIM
Thank you for your feedback we are striving to make roaming seamless experience with our new eSIM you can keep it in your phone for your next trip.
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