WeBuyAnyPhone.com Reviews 33,576

TrustScore 4 out of 5

3.8

Cell Phone Recycling and Unlocking Service


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Rated 5 out of 5 stars

Sent envelope for me to send phone in postage paid ,was able to track phone to say it had been received ,then they emailed and sent text message today there checks were being done which could take up to 72 hours but within a few hours got a reply and phone had passed .
Funds were sent but due to the weekend had to wait for next working day for them to be processed ,very good would use again competitive rate for phone

Rated 5 out of 5 stars

Very quick response and reply,

Very understanding and friendly

A delight to talk to, usually with live chats you get bots or people who are rude and dismissive, she took the time to listen
to my concerns and explain why the offer was lower.

Overall a genuinely nice person, you have a very good employee there and she should be recognised for this

Will definitely use this service again in the future.

In comparison to talking to UR this person was a delight, she deserves a raise

Rated 5 out of 5 stars

Spoke with advisor Mohit regarding a query I had before sending my phone off, he dealt with me brilliantly and answered everything I wanted to know. Will review again once process is complete

Rated 5 out of 5 stars

Once again, quick and easy to recycle old devices! A certain MusicMag*** tried to low ball me and tell me my device was heavily damaged (it was absolutely not), I got it back and sent it to webuyanyphone and it could not be easier. Was paid my quoted fee quickly and will definitely use again!


Company details

  1. Cell Phone Recycling and Unlocking Service
  2. Recycling Center

About WeBuyAnyPhone.com

Written by the company

Get cash for mobile phones, tablets and smart-watches. Sell, recycle or trade in your old devices at one of the UK's most trusted technology recycling websites. At WeBuyAnyPhone.com we provide a fast eco-friendly service which allows customers an alternative way of recycling their old devices, helping with environmental causes while also putting some cash in your pocket. Webuyanyphone.com are conscious about our carbon footprint and hope that with trading with us that you are too.

 

Price Promise

Trade with us knowing that the price you see is secured for 14 days giving you a chance to say goodbye to your beloved tech.

 

Same Day Payment

Rest assured that if we receive and test your Device before 2pm, we'll pay you the very same day

 

FREE Delivery or Home Collection 

WeBuyAnyphone.com has a number of choices available to make it easy for you return you old tech to us. You can print your own label off, arrange a home collection or even request a return pack from us...It's all FREE.

 

Extra Cash When You Trade More

Clear out those old drawers because if you trade in more than one device with us, we'll give you an extra £5 on top of your trade-in to show how much we value your business. Plus, you're doing the planet a favour too.

 

Thousands of Happy Customers

We've bought and sold more than a million devices. Have a look at our Trustpilot reviews and see what our customers think about our service

Contact info


Rated 1 out of 5 stars

Scam

This company tried to scam me. Offered me £140. When they received the phone said lots was wrong with it and then offered £10. Got them to return it to find they Signed me up for virus protection from their sister company. Didn’t know this until they tried to take money from my account.I would avoid them !! I took my phone to another place who did check everything they said was wrong and didn’t find anything wrong and brought my phone. We buy any phone is a big scam company. I wish I read the reviews first. You learn by your mistakes. AVOID them don’t make the same mistake I did

Date of experience: 19 December 2024

Rated 3 out of 5 stars
Invited

Offer was half of quoted price due to…

Offer was half of quoted price due to very minor marks to top of phone not screen. Contacted and quired my quote. Then another offer was made which was acceptable. If we had phone sent back it would of cost £15 so my advice would be use a company that will send your phone back free of charge if you are not happy with the price

Date of experience: 05 February 2025

Rated 5 out of 5 stars
Invited

Mohit made this a 5 star service

Mohit made this a 5 star service - after getting a slightly lower price than expected I connected with Mohit B on their support team who explained the situation and went above and beyond to assist me in making the situation right.

Date of experience: 05 February 2025

Rated 5 out of 5 stars
Invited

Very good chat person, very helpful

Although I didn't get the price I was hoping for my phone the online chat person was very helpful and did all he could to get the best possible price. I'd definitely use them again. The process was fast and easy. Thankyou to the online help assistant, he was very good to deal with 10/10

Date of experience: 05 February 2025

Rated 5 out of 5 stars
Invited

Even though I wasn't able to get the…

Even though I wasn't able to get the price I wanted for my old phone. I spoke with Anuj in the chat and they were really helpful and friendly. I would recommend them to anyone

Date of experience: 05 February 2025

Rated 1 out of 5 stars

Sent my I phone13 pro max

Sent my I phone13 pro max, spotless. Estimated £250. Found? fault so offered £120. Decided to refuse and asked politely to send my phone back. A full on live conversation then began, I asked for my phone back 4 times, but a call handler just would not answer the request. The intimidation is wrong. I sent the phone, I did not agree with the offered price so asked for phone back. It should be so easy! I will never deal with this company again and feel quite angry that they take advantage of holding onto the phone. I will be escalating this, but avoid.

Date of experience: 05 February 2025

Rated 5 out of 5 stars
Invited

Spoke with advisor Mohit regarding a…

Spoke with advisor Mohit regarding a query I had before sending my phone off, he dealt with me brilliantly and answered everything I wanted to know. Will review again once process is complete

Date of experience: 05 February 2025

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