Sent envelope for me to send phone in postage paid ,was able to track phone to say it had been received ,then they emailed and sent text message today there checks were being done which could take up to 72 hours but within a few hours got a reply and phone had passed .
Funds were sent but due to the weekend had to wait for next working day for them to be processed ,very good would use again competitive rate for phone
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Very quick response and reply,
Very understanding and friendly
A delight to talk to, usually with live chats you get bots or people who are rude and dismissive, she took the time to listen to my concerns and explain why the offer was lower.
Overall a genuinely nice person, you have a very good employee there and she should be recognised for this
Will definitely use this service again in the future.
In comparison to talking to UR this person was a delight, she deserves a raise
Spoke with advisor Mohit regarding a query I had before sending my phone off, he dealt with me brilliantly and answered everything I wanted to know. Will review again once process is complete
Once again, quick and easy to recycle old devices! A certain MusicMag*** tried to low ball me and tell me my device was heavily damaged (it was absolutely not), I got it back and sent it to webuyanyphone and it could not be easier. Was paid my quoted fee quickly and will definitely use again!
Company details
About WeBuyAnyPhone.com
Written by the company
Get cash for mobile phones, tablets and smart-watches. Sell, recycle or trade in your old devices at one of the UK's most trusted technology recycling websites. At WeBuyAnyPhone.com we provide a fast eco-friendly service which allows customers an alternative way of recycling their old devices, helping with environmental causes while also putting some cash in your pocket. Webuyanyphone.com are conscious about our carbon footprint and hope that with trading with us that you are too.
Price Promise
Trade with us knowing that the price you see is secured for 14 days giving you a chance to say goodbye to your beloved tech.
Same Day Payment
Rest assured that if we receive and test your Device before 2pm, we'll pay you the very same day
FREE Delivery or Home Collection
WeBuyAnyphone.com has a number of choices available to make it easy for you return you old tech to us. You can print your own label off, arrange a home collection or even request a return pack from us...It's all FREE.
Extra Cash When You Trade More
Clear out those old drawers because if you trade in more than one device with us, we'll give you an extra £5 on top of your trade-in to show how much we value your business. Plus, you're doing the planet a favour too.
Thousands of Happy Customers
We've bought and sold more than a million devices. Have a look at our Trustpilot reviews and see what our customers think about our service
Contact info
United Kingdom
- 03333 44 55 84
- info@webuyanyphone.com
- webuyanyphone.com
Scam
This company tried to scam me. Offered me £140. When they received the phone said lots was wrong with it and then offered £10. Got them to return it to find they Signed me up for virus protection from their sister company. Didn’t know this until they tried to take money from my account.I would avoid them !! I took my phone to another place who did check everything they said was wrong and didn’t find anything wrong and brought my phone. We buy any phone is a big scam company. I wish I read the reviews first. You learn by your mistakes. AVOID them don’t make the same mistake I did
Date of experience: 19 December 2024
Mohit.B was very patient & helpful.
Mohit.B was very patient & helpful.
Date of experience: 05 February 2025
Really easy process
Really easy process. I’d forgotten to unlock my phone but the simple instructions made it easy.
Date of experience: 05 February 2025
Quick payment for phone
Sold my phone and got paid fast great service
Date of experience: 05 February 2025
Fantastic service and communication
Fantastic service and communication. Best please to sell your phone.
Date of experience: 05 February 2025
Offer was half of quoted price due to…
Offer was half of quoted price due to very minor marks to top of phone not screen. Contacted and quired my quote. Then another offer was made which was acceptable. If we had phone sent back it would of cost £15 so my advice would be use a company that will send your phone back free of charge if you are not happy with the price
Date of experience: 05 February 2025
Saurav ensured a quick return for my…
Saurav ensured a quick return for my device after deciding against trade in after closer inspection from his team.
Date of experience: 05 February 2025
Prompt and efficient customer service
The advisor Muskan was very helpful and resolved my issue quickly. Great response and customer service
Date of experience: 05 February 2025
Very helpful
Date of experience: 05 February 2025
Mohit made this a 5 star service
Mohit made this a 5 star service - after getting a slightly lower price than expected I connected with Mohit B on their support team who explained the situation and went above and beyond to assist me in making the situation right.
Date of experience: 05 February 2025
Saurav was very friendly and helped me…
Saurav was very friendly and helped me confirm if my devices passed and my payout amount
Date of experience: 05 February 2025
Very good chat person, very helpful
Although I didn't get the price I was hoping for my phone the online chat person was very helpful and did all he could to get the best possible price. I'd definitely use them again. The process was fast and easy. Thankyou to the online help assistant, he was very good to deal with 10/10
Date of experience: 05 February 2025
Anuj handled the message well and…
Anuj handled the message well and apologised for being busy due to the wait.
Date of experience: 05 February 2025
Absolutely excellent
Advisor replied quickly and delivered excellent service I will be highly recommending this company!
Date of experience: 05 February 2025
Even though I wasn't able to get the…
Even though I wasn't able to get the price I wanted for my old phone. I spoke with Anuj in the chat and they were really helpful and friendly. I would recommend them to anyone
Date of experience: 05 February 2025
Sent my I phone13 pro max
Sent my I phone13 pro max, spotless. Estimated £250. Found? fault so offered £120. Decided to refuse and asked politely to send my phone back. A full on live conversation then began, I asked for my phone back 4 times, but a call handler just would not answer the request. The intimidation is wrong. I sent the phone, I did not agree with the offered price so asked for phone back. It should be so easy! I will never deal with this company again and feel quite angry that they take advantage of holding onto the phone. I will be escalating this, but avoid.
Date of experience: 05 February 2025
Spoke with advisor Mohit regarding a…
Spoke with advisor Mohit regarding a query I had before sending my phone off, he dealt with me brilliantly and answered everything I wanted to know. Will review again once process is complete
Date of experience: 05 February 2025
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