BuySpares.co.uk Reviews 55,576

TrustScore 4.5 out of 5

4.5

Battery Store


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Rated 5 out of 5 stars

The replacement for perfect, was a good price and delivery was speedy!

I would definitely recommend and use again, absolutely save me from having to buy a new tumble and also speed of delivery hel
ped too so my washing wasn’t too backed up by the time it arrived!

Rated 5 out of 5 stars

Part was delivered within the promised time scale and was able to fit easily although was a different design It fitted and works fine

Rated 3 out of 5 stars

product and transaction was great however delivery took longer than expected. the tracking information only told me the package had been dispatched, there was no tracking information available to advise where it was or when it would be delivered. it took so long to be delivered i actually reached out to ask where the item was.


Company details

  1. Battery Store
  2. Electronic Spare Parts and Components Store
  3. TV store

About BuySpares.co.uk

Written by the company

Get genuine spare parts & accessories at low prices guaranteed. The aim of Buyspares is to help people to repair their home appliances and save money in the process.

Buyspares have over 1 million customers and 1.5 million products with many available for next day delivery.

For 'how to' videos, articles and advice visit www.buyspares.co.uk.

Our live chat is available between 9am to 6pm Monday to Friday, 9am to 4pm Saturday, 11am-3pm Sunday or you can visit Contact Us for alternative options.

BuySpares.co.uk

Written by the company

Low Prices Guaranteed
A price promise ensures that you get great value for money from the spare part professionals.
Next Day UK Delivery
When you need it in a hurry you can take advantage of the fast next day delivery service.
Over 1 Million Customers
BuySpares aim to provide you with exceptional customer service and has a UK based call centre.
Over 1.5 Million Products
Get your spare part or accessory online today from the UK's largest supplier.

Contact info


Rated 5 out of 5 stars
Verified

New year oven panic.

I ordered a part for my oven which was delivered quickly but decided to replace the oven altogether so returned part and it was delt with very quickly thank you .

Date of experience: 02 January 2025

Rated 5 out of 5 stars
Verified

no issues

Have bought a couple of items with no problems, happy to use this company again

Date of experience: 03 January 2025

Rated 5 out of 5 stars
Verified

UK site better than USA site

After trying to order through the BuySpares.com USA site with terrible results (no communication emails, no delivery, order cancelled after 3 weeks for no reason), I ordered instead using the BuySpares.co.uk UK site and service and communications were excellent.

Date of experience: 31 December 2024

Rated 1 out of 5 stars
Verified

I ordered guttering for a greenhouse, you sent me 2 sets of down pipes. This the second time I have submitted this review.

I ordered guttering for a greenhouse, you sent me 2 sets of downpipes

Date of experience: 01 January 2025

BuySpares.co.uk logo

Reply from BuySpares.co.uk

Dear Mr Hughes,

Thank you for your review.

We are sorry to hear of the issues experienced.

It appears the incorrect company has been reviewed as the order you were invited to review relates to purchases for Washing Machine Drain and Fill hoses. We do not sell guttering for greenhouses.

Kind regards,
The BuySpares Team

Rated 1 out of 5 stars
Verified

Freezer draw front arrived broken!

Freezer draw front arrived broken!! ☹️

Date of experience: 01 January 2025

BuySpares.co.uk logo

Reply from BuySpares.co.uk

Dear Keith,

Thank you for your review.

We are sorry to hear of the issues experienced.

We want you to be totally happy with your purchase, which includes a hassle free returns procedure should you need to send an item back to us.

If a part is incompatible, faulty or damaged, simply return it to us within 14 days of delivery in the condition you received it and we'll arrange a refund.

Please accept our apologies for the inconvenience caused.

Kind regards,
The BuySpares Team

Rated 5 out of 5 stars
Verified

Easy returns

Easy returns, was my fault as ordered wrong size and easy to return and get refund,good website and quick delivery, would highly recommend

Date of experience: 01 January 2025

Rated 1 out of 5 stars
Verified

Wrong item sent

Wrong item sent. No refund received one week later

Date of experience: 31 December 2024

BuySpares.co.uk logo

Reply from BuySpares.co.uk

Dear Customer,

Thank you for your review.

We are sorry to hear of the issues experienced.

At BuySpares we are always looking to improve our services. We are very grateful you have taken the time to provide your feedback.

Your comments have been passed to the relevant department and is something we are to investigate internally.

Please accept our apologies for the inconvenience caused.

Kind regards,
The BuySpares Team

Rated 1 out of 5 stars
Verified

Wrong size glass again doesn’t have any…

Wrong size glass again doesn’t have any sizes on some of the products but says it matches with the model. Struggling to return items and no number to contact.

Date of experience: 01 January 2025

BuySpares.co.uk logo

Reply from BuySpares.co.uk

Dear D Hinson,

Thank you for your review.

We are sorry to hear of the issues experienced.

At BuySpares we are a spare parts distributor and rely on the information provided by the manufacturer/supplier to confirm suitability. I am sorry this was not accurate on this occasion and it has been passed to our suppliers to investigate.

We want you to be totally happy with your purchase, which includes a hassle free returns procedure should you need to send an item back to us.

If a part is incompatible, faulty or no longer needed simply return it to us within 14 days of delivery in the condition you received it and we'll arrange a refund.

Please accept our apologies for the inconvenience caused.

Kind regards,
The BuySpares Team

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