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I ordered the large size framed & it arrived within a couple weeks in great condition & it was a huge it with my boyfriend! We absolutely LOVE IT!! Thinking of getting another with my kids' names on it for my house!
HIGHLY RECOMMEND!! Wish I could post a pic 馃槷鈥嶐煉�/span>
Terrible. Took 5 weeks to arrive and when it did it looked like it had been run over. Frame broken at all 4 corners and part of canvas torn. Was supposed to be a celebratory gift for our 20th anniversary, but a complete failure.
Would give zero stars if possible. Ordered Dec 5 for Xmas present, back and forth with emails stating, 5 days to process order, 10 days for production, waiting for shipping pickup, no tracking number, then tracking shows weeks in China, more weeks in Chicago (3 hrs away) 15 days and counting, assume the tracking 17track.net is part of the scam and attempt to delay reporting to Visa. FYI similar product can be found on Amazon, lesson learned - Buyers Beware - this is fraud.
Product never arrived. This is a scam. Use another business. What was meant to be a nice surprise turned into a frustrating let down.
I ordered the large size framed & it arrived within a couple weeks in great condition & it was a huge it with my boyfriend! We absolutely LOVE IT!! Thinking of getting another with my kids' names on it for my house!
HIGHLY RECOMMEND!! Wish I could post a pic 馃槷鈥嶐煉�/p>
Date of experience: 15 November 2024
Terrible. Took 5 weeks to arrive and when it did it looked like it had been run over. Frame broken at all 4 corners and part of canvas torn. Was supposed to be a celebratory gift for our 20th anniversary, but a complete failure.
Date of experience: 15 January 2025
Product never arrived. This is a scam. Use another business. What was meant to be a nice surprise turned into a frustrating let down.
Date of experience: 06 December 2024
They don鈥檛 even deserve that star but I couldn鈥檛 leave message with it. Been 1 month an I still haven鈥檛 received my print.
Date of experience: 09 December 2024
Would give zero stars if possible. Ordered Dec 5 for Xmas present, back and forth with emails stating, 5 days to process order, 10 days for production, waiting for shipping pickup, no tracking number, then tracking shows weeks in China, more weeks in Chicago (3 hrs away) 15 days and counting, assume the tracking 17track.net is part of the scam and attempt to delay reporting to Visa. FYI similar product can be found on Amazon, lesson learned - Buyers Beware - this is fraud.
Date of experience: 05 December 2024
What ever you do, do not order from this website. It is a scam. They have told me thru emails that my Tracking Number starting with KUN is in route and 1 was Dertroit and coming to Florida was still in Los Angles...SCAM SCAM SCAM..Now just waiting for them to tell me my order was burned in the Palisades fire. I have requested a enquiry with my credit card company so I am sure I will get my money back, but that's not the point. As I have looked through other sites through Amazon, I have found the same product for a 3rd the price...talk to your CC companies or bank...Hope this helps in some way!!!
Date of experience: 08 January 2025
I sure wish I had read the reviews before I purchased, I would not have.
Ordered 12/1/24 hoping it would arrive for Christmas, it is now 1/6/25 and the tracking says it is still in transit, in several states, but not mine.
They state they鈥檙e an Australian company, but the origin shows China.
STAY AWAY鈥o not buy from this company.
Date of experience: 01 December 2024
I ordered end of November ans a Christmas present and it arrived today 4/1/25.
It says there based in Australia but it actually comes from China. Be prepared to wait a while for the product to arrive. Not as big as I thought but still a nice item.
Date of experience: 29 November 2024
Still haven鈥檛 received my order of 4 large canvases. WHAT鈥檚 THE HOLD UP. They are computer generated! I鈥檓 getting really ticked off. 2 we鈥檙e x-mas gifts. They should say they take over a month to receive. The other problem is there is no phone number to call if they have an issue with them. Ugh
Date of experience: 10 December 2024
Do not order from this Chinese crap site. Takes forever!!!! to get your order mine was placed 12/10 today 01/03/25 still says it is in LAX airport. It will take around a month if not more to get it to you. Stay away from this site!!!!!
Date of experience: 03 January 2025
Been over 5 weeks. Worst customer service ever! I really don鈥檛 believe I鈥檒l receive this wall art. Numerous emails, now ignored. I notice all of their advertising is still quoting delivery in 7 days! How are they still able to legally do this?
Date of experience: 02 December 2024
Like everyone else said in their review is that they ship from China so you're not going to get your order for 2 months at the earliest. Stay away!
Date of experience: 10 December 2024
Rate this 0 starts if I could. Placed an order over a month ago and still no package. Customer service is horrible. DO NOT BUY FROM HERE!
Date of experience: 05 December 2024
Received the item 29 days after order.
In the frame, correct dates and names.
Exactly as ordered, delivered to Canada
Thank you, I am pleased with final product.
Date of experience: 27 December 2024
I really liked the product, although the timing took longer than anticipated and I had to re purchase a gift for my wife because it arrived 2 days after Christmas at 3:30 am on a rainy night, it did arrive @ 4 weeks after I purchased it. It is beautiful and what I hoped for, but I often wondered if I was really going to get the picture or not. Lol.
Date of experience: 27 December 2024
Ordered on their website on 12/8, expecting it to be received in 10 days at the most. They say 3-4 days for creating the product and 7 to 10 days for shipping.
Today is the 12/26/24, still have not received this product. Missed surprise for my better half on a special day.
Did not know that they ship from China.
They don't care about timely deliver, will not buy from them again.
Bad customer support.
Lesson learned, do not just randomly buy from any site.
Date of experience: 26 December 2024
This company on face book doesn't tell u they ship from China I am waiting told me it would be here for Christmas already very late as per their own information on delivery time tracking says it sitting in China for three weeks now.
Date of experience: 30 November 2024
Ordered for a Christmas present but not received took me a long time to get to Tracker to see it says delivered which it hadn鈥檛 paid on card so hopefully I鈥檒l get it back don鈥檛 bother.
Date of experience: 10 December 2024
Terrible company and product. I placed an order totaling five grandsons a month ago, and the company messed up by leaving out the youngest grandson鈥檚 name. They asked me to place a new order and provided a discount code. This is unacceptable.
Date of experience: 23 November 2024
Worst ever. Should be banned from Facebook/Instagram. Order not yet received. Customer service is a ghost.
Date of experience: 01 December 2024
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