Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
Agreed to a refund on an August 2020 booking, cancelled due to Covid. But have not issued it and ignored all my requests to date. I even wrote to the directors !. Incompetent at worse . AVOID !!!
Date of experience: 26 January 2021
Claim your profile to access Trustpilot’s free business tools and connect with customers.
Get free accountAnyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people write reviews about real companies.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
