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Australia
biggest tech mistake I've made.
If your modem or service is faulty, they will not refund or replace the modem. Apparently this is in their sales conditions. The service fails constantly and has to sometimes be reset 3 times before you get internet again. It doesn't help that their help line is in india and they have no ability to help anyway.
DO NOT GET KOGAN INTERNET!!!!!!
Date of experience: 31 January 2023
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