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My experience as a seller with Luxepolis has so far been good.No wonder Luxepolis has been hailed as one of the most trusted platform for buying and selling luxury and designer items for a reason. The stuff are quick to respond when you have queries, they are also very friendly, and diligent. Special thanks to Ms. Roma, the Seller Concierge Manager.I can only say good things about the entire Luxepolis team and wish them a bright future.
I had an excellent experience of selling my handbag through Luxepolis. I was instantly assigned a “dedicated” customer representative, Rhea. She was very informative and always responded promptly to all my questions! The whole process was very transparent and straightforward. I received timely updates on the progress of my bag and the payment was transferred to my account promptly on the date it was promised. I will 100% recommend Luxepolis for your next purchase or sale! Thank you !!
I’ve been connected with Luxepolis for the last 6 months and what I like about the brand is the fair pricing that it offers for the sellers.
After the first experience with Luxepolis I’ve never really listed with any other platform simply because they are so good at what they do.
I have been associated with luxepolis since a long time now. The sheer professionalism and attention to the customer are the highlights of this company.
I never had a problem regarding any communication and all queries of mine were solved at the earliest.
They are very transparent with the buyer and the seller and also all the payments are settled on time.
I am glad I am associated with this company and I personally recommend it to everyone who is looking to buy or sell their luxury possessions.
****IMPORTANT NOTE FROM LUXEPOLIS***** ___________________________________________ Luxepolis has raised concerns to Trustpilot management about inaccurate consumer comments placed on Trustpilot's Luxepolis Profile Page. Upon noticing a surge in fake 5-star ratings on our profile late last year , we promptly escalated the issue with Trustpilot Content Integirty Teams, worked with them by regularly flagging fake reviews. __________________________________________ We have submitted all relevant documentation and email communications requesting that Trustpilot intervene and remove the inaccurate consumer remarks placed by the Trustpilot team. __________________________________________ We fully stand by the authenticity of the reviews on our profile and have customer records to verify the legitimacy of the mentioned feedback. __________________________________________ As a company built on the values of trust and integrity, Luxepolis has remained one of the most trusted and reputable businesses since our founding in 2014. Over the past 10+ years, we have consistently upheld an impeccable reputation. ___________________________________________ We will continue to provide updates as Trustpilot conducts its investigation based on the information we have shared with them. ___________________________________________
Luxepolis Retail Services Pvt Ltd, B-403, 4th Floor, Tower B Naman Midtown, Senapati Bapat Marg, Next to IndiaBulls Finance Centre, Elphinston Road (W), Mumbai, Maharashtra 400013, 400013, Mumbai, India
My experience as a seller with Luxepolis has so far been good.No wonder Luxepolis has been hailed as one of the most trusted platform for buying and selling luxury and designer items for a reason. The stuff are quick to respond when you have queries, they are also very friendly, and diligent. Special thanks to Ms. Roma, the Seller Concierge Manager.I can only say good things about the entire Luxepolis team and wish them a bright future.
Date of experience: 11 September 2024
I had an excellent experience of selling my handbag through Luxepolis. I was instantly assigned a “dedicated” customer representative, Rhea. She was very informative and always responded promptly to all my questions! The whole process was very transparent and straightforward. I received timely updates on the progress of my bag and the payment was transferred to my account promptly on the date it was promised. I will 100% recommend Luxepolis for your next purchase or sale! Thank you !!
Date of experience: 05 August 2024
I have been associated with luxepolis since a long time now. The sheer professionalism and attention to the customer are the highlights of this company.
I never had a problem regarding any communication and all queries of mine were solved at the earliest.
They are very transparent with the buyer and the seller and also all the payments are settled on time.
I am glad I am associated with this company and I personally recommend it to everyone who is looking to buy or sell their luxury possessions.
Date of experience: 12 August 2024
I’ve been connected with Luxepolis for the last 6 months and what I like about the brand is the fair pricing that it offers for the sellers.
After the first experience with Luxepolis I’ve never really listed with any other platform simply because they are so good at what they do.
Date of experience: 14 August 2024
Genuine . Watch condition as promised Smooth transaction . Prompt delivery . Highly recommended
Date of experience: 05 August 2024
I was searching for a reseller to deal with my Rolex branded watch, found Luxepolis. From start to till the final phase of transaction, it was a very professional deal. The communications were timely and was responsive. Overall it was a smooth deal for me. Thanks team Luxepolis.
Date of experience: 10 June 2024
July 12, I initiated a withdrawal, having done 3 previously, figured smooth sailing. Today is the 15th, my browser gives an Error Message, I can't connect to the website. Zero CS response to chat texts.
Stay away 😡
Date of experience: 12 July 2024
Reply from Luxepolis.com
Dear Matthew Small,
This appears to be a review for another business or a fake review.
We don't recognise you as our client/prospect. We are unclear about your interactions and asked you for furnishing more information.
Once you share any information about your interactions and your contact details, we are happy to look into the issues and address them appropriately.
Look forward to hearing from you at the earliest.
Regards,
Luxepolis Concierge Team
Staff/ consultant were very responsive, helpful, patient and accommodative. The whole transaction was handled very professionally.
Date of experience: 27 June 2024
Reply from Luxepolis.com
Many thanks Sir!
All Genuine Luxurious products are available at reasonable rates as well as on sale.
Nice website and very user-friendly.
Date of experience: 28 May 2024
I have sold 2 products so far... easy pickup and timely payments.. i think this is all u need as a seller.
Date of experience: 18 May 2024
Reply from Luxepolis.com
Thank you very much for your kind words!
It is a delight to collaborate with the team at Luxepolis. They are very easy to work with and give you the best rates for your products.
Date of experience: 22 May 2024
Reply from Luxepolis.com
Thank you very much for your kind words!
Date of experience: 20 May 2024
Great Team with perfect option.. espcially thanks to roam
Date of experience: 09 May 2024
Reply from Luxepolis.com
Thank you very much for your kind words!
Date of experience: 07 March 2024
This place is awesome.. I want to again visit here in future.
Date of experience: 04 January 2024
Such an amazing experience to sell my products on their portal. Smooth and instant and they respond almost immediately to any queries. The payment was also made promptly without any follow up. Way to go Vineet and Roma whom I dealt with and look forward to working with you again soon. Cheers.
Date of experience: 20 October 2023
Have purchased twice from the website and the last experience was exceptionally good. The concierge not only helped with updates I asked but also accommodated a request to have the item shipped earlier than the shown due date.
Very pleased with the experience. Website is a bit clunky and can be updated to make this even better!
Date of experience: 12 October 2023
Reply from Luxepolis.com
Many thanks!
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