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I ordered unlimited internet for a month, the internet speed was about 1 megabit per second... support couldn't help and in the end they sent me on a long wait... after the end of the month I ordered 3 gigabytes for a week and the internet speed became 5 megabits per second, which is still not acceptable for LTE. because of this quality of service I was not able to fully perform my work duties and I am sure that next time I will look for another operator
It helps me during my contracts at sea and i have good and stable internet connection during port stays. Unlimited eSIMs - must have!
Quick and easy connection to internet. Various tariffs and countries. There’s a trial period for very reasonable price.
The app does an excellent job: it has an intuitive interface, high speed, and useful features. It’s great that there are plenty of different bonuses for topping up 🤙
Written by the company
Switzerland
Date of experience: 10 December 2024
Reply from Yesim
Thank You!
Unlimited scam package (confirmation)
I’ve been using it for 5 days with unlimited package. Just few days and it’s a disaster. Do never take unlimited package!
Date of experience: 27 December 2024
Reply from Yesim
Hi,
We’re sorry to hear about your disappointing experience with the unlimited package. This is not the service we strive to provide. Please reach out to our support team at [support@yesim.app] and we’ll look into the issue immediately.
We’re committed to improving your experience and making things right.
Very very well made app, and it offers unlimited data ! I love it and customer service is super nice !
Date of experience: 25 December 2024
Reply from Yesim
Hi,
Thank you for your amazing feedback! 😊 We’re happy you’re enjoying the app and finding the unlimited data feature so convenient. We’re here whenever you need us - happy travels!
Reply from Yesim
Hi,
Thank you for your kind words! 😊 Your support means a lot to us, and we look forward to keeping you connected on your journeys!
Tested in China. Before travel everything was set with "delay activation", but before leaving Europe. Works great! I will use next time.
Date of experience: 04 December 2024
Reply from Yesim
Hi,
We’re happy to hear everything went smoothly on your trip to China! 😊 The delayed activation feature is designed for convenience, and it’s great to know it worked perfectly for you. We’re excited to be your travel companion again in the future - safe travels ahead!
One of the best provider for travel and roaming usage for internet. Recommend for every one. Reasonable price and good quality of service.
Date of experience: 01 August 2024
Reply from Yesim
Hi,
Thank you for your fantastic feedback! 😊
We’re happy to hear that you found our service reliable and reasonably priced for your travel needs. Your recommendation means a lot to us, and we’ll keep working hard to provide top-quality service. Safe travels!
Reply from Yesim
Hello! 😊
Thank you for your feedback! We’re so glad to hear that everything worked smoothly during your time in Saudi Arabia. If you ever need assistance or have suggestions, feel free to reach out.
Wishing you seamless connections and happy travels! 🌍✈️✨
I have the unlimited Plan for Algeria. It has the best network in the country. I received instant support using WhatsApp and all my request had been treated immediately and issues solved in matter of minutes.
Recommend
Date of experience: 15 December 2024
Reply from Yesim
Hello! 😊
Thank you for sharing your experience! We’re happy that the unlimited plan worked perfectly for you in Algeria and that you appreciated the fast support via WhatsApp. Your recommendation means a lot to us! ✨
If you ever have more questions or need help, we’re always here for you. Safe travels and happy browsing! ✈️
The price was too expensive and my telephone company even after i diactivated the use of my normal sim still charged me a big about of money.
Date of experience: 11 December 2024
Reply from Yesim
Hi! Thank you for your feedback!
The plan subscription management option is located on the payment screen. If you accidentally purchased a subscription, please contact our support team, and we will promptly issue a refund. You can do so right in the app on the "Help" screen or via email at: support@yesim.app.
We understand that the prices per MB might feel a bit high, unfortunately, we cannot significantly influence the prices of local communication providers. Still, we appreciate you using our service. Compare prices before your next trip! We are quickly changing for the better! 😊
Excellent application, used in many countries of the world, everything works correctly and is very convenient to use
Date of experience: 10 December 2024
Reply from Yesim
Hello! 😊
Thank you for your fantastic feedback! We’re delighted to hear that the app has worked perfectly for you across many countries and that you find it convenient to use. ✨
If you ever have questions or need assistance, feel free to reach out. Wishing you more amazing travels ahead! ✈️
Great app! Use it in my every trip. Saves me a lot of money on my roaming! 100% recommend!
Date of experience: 14 December 2024
Reply from Yesim
Hello! 😊
Thank you for your kind words! We’re so happy the app has been useful to you. If you ever need help or have any suggestions, don’t hesitate to reach out.
Safe travels and seamless connections! 🌍
A really great app for a seafarer like me. Especially the unlimited option and able to use the hotspot. The customer service responds quickly and helpfully.
Date of experience: 13 December 2024
Reply from Yesim
Hello! 😊
Thank you for your wonderful feedback! Your kind words about our customer service mean a lot to us!
If you ever need assistance or have suggestions, we’re always here to help. Wishing you smooth connections and calm seas! 🌊✨
Reply from Yesim
Hello! 😊
Thank you for your feedback! We’re so glad to hear you’re happy with the service. If you ever have questions or need assistance, don’t hesitate to reach out.
Have a fantastic day! 🌟
this is the best app i ever had. very cheap with many bonuses. internet is also perfect , i love it. perfect service team who works 24/7 and very fast. ill definitely will recommending this app to my friends and relatives!!!
Date of experience: 06 December 2024
Reply from Yesim
Hello!
Wow, thank you for such an amazing review! We’re thrilled that you love the app, enjoy the affordable prices, bonuses, and the reliable internet. Your kind words about our 24/7 support team mean a lot to us. 💖
We truly appreciate your recommendation to friends and family—it’s the best compliment we could receive! If you ever need anything, we’re always here for you.
Happy travels and smooth connections!
Date of experience: 10 December 2024
Reply from Yesim
Hello!
Thank you for the kind words! We’re so glad you love the app. If you ever need help or have suggestions, feel free to reach out.
Have an amazing day! 🌟
Date of experience: 28 November 2024
Reply from Yesim
Hello,
We’re sorry to hear about the frequent disconnections. This isn’t the experience we want for you. Please try restarting your device or reactivating the eSIM in your settings. If the issue persists, contact our support team through the Yesim app or at: support@yesim.app with details about your location and plan.
We’ll do our best to resolve this quickly. Thank you for your patience! 🙏
it worked perfectly. just as intended. the customer support is top notch, my questions were responded in a timely manner, and the problem was fixed straight away. thanks yesim.
Date of experience: 05 December 2024
Reply from Yesim
Thank you for your kind words! 😊 We’re thrilled everything worked perfectly and that our support team was able to assist you promptly. Your satisfaction means the world to us. Thanks for choosing Yesim! ✨
Good coverage and strong signal. Prompt statistic for data used and remaining. Well done, Yesim.
Date of experience: 03 December 2024
Reply from Yesim
Thank you for your feedback! 😊 We're glad to hear you’re happy with the coverage, signal strength, and data tracking. We appreciate your support—well done to you too for choosing Yesim! ✨
Unlimited data, but no speed after undefined border.
Date of experience: 01 December 2024
Reply from Yesim
We’re sorry for any confusion. 😔 Unlimited data plans may include a fair usage policy that could reduce speed after a certain threshold, depending on the local provider. Please contact us at: support@yesim.app so we can clarify and assist you further. Thank you for your understanding! 🙏
It worked out of the box, a great and intuitive app, no hassle.
Date of experience: 27 November 2024
Reply from Yesim
Thank you for your kind words! 😊 We’re happy to hear everything worked seamlessly and that you found the app intuitive. Hassle-free connectivity is what we strive for—enjoy staying connected!
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