Vodaphone in the Aldershot town centre area is Terrible for connection. It’s taken 10 minutes of constantly interrupted connection just to post this simple review.
Vodafone UK - Aldershot Avaliações 42
•
4,3
Localização
Trocar localização37 Wellington Shopping Centre, GU11 1DB Aldershot, GB
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Lack of care and promised not delivered. I had to go and visit the shop four times and nothing had been done- I was just newly operated and had to keep on coming back as they promised to sort out the records, they created three accounts, same person with three difft SIM. I had to bear their laziness and unprofessionalism. They said they cannot club the accounts… so they want me to call their department and ask for rectifications wherein it’s not my fault. They need training on how to do their job. Contact me for more details as I don’t want to waste my time for their in-efficiency. Mr Carnay
This lad Nishant Gurung is very knowledgeable & experienced. He explained everything how the contract works and benefits. Compared all deals and advise which deal is best suit for my need. Thanks.
It was a great experience today, I had a lot of questions and they were answered professionally. I thought that I was asking silly questions but it turns out that lots of people have the same queries.
I’d like to thank them because they have been so supportive. I will always go back to the Aldershot shop now. It’s so much better than when I’ve had to phone.
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Aldershot
Escrito pela empresa
Informações de contato
37 Wellington Shopping Centre, GU11 1DB, Aldershot, Reino Unido
4,3
Excelente
42 avaliações
Respondeu a 94% das avaliações negativas
Normalmente responde dentro de 24 horas
As pessoas também visitaram
Vodaphone in the Aldershot town centre…
Vodaphone in the Aldershot town centre area is Terrible for connection. It’s taken 10 minutes of constantly interrupted connection just to post this simple review.
Data da experiência: 18 de outubro de 2024
Resposta de Vodafone UK - Aldershot
Hi Pierre,
I'm sorry to hear about the network issue you are facing, please check your area on the network checker here for any issues or upgrades - https://vodafone.uk/46pRkcx.
Thanks,
The Vodafone Social Media Team
Wi-Fi
The whole team were very helpful when I came in to get my new broadband. Everything was explained to me and I felt like a valued customer. Really pleased to be joining Vodafone.
Data da experiência: 03 de junho de 2024
Resposta de Vodafone UK - Aldershot
Hi there,
Thank you so much for this great feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Excellent service from Adam on my…
Excellent service from Adam on my roaming upgrade
Data da experiência: 10 de junho de 2024
Resposta de Vodafone UK - Aldershot
Hey George,
Thanks for your positive feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Excellent Service
perfect service from Steve fixing my phone upgrade puzzle
Data da experiência: 02 de junho de 2024
Resposta de Vodafone UK - Aldershot
Hi Elizabeth,
Thanks for your review and feedback for Steve.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service from the Aldershot…
Excellent service from the Aldershot team
Data da experiência: 12 de junho de 2024
Resposta de Vodafone UK - Aldershot
Hi Alex,
Thanks for your 5-star review for our Aldershot store. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Nishant was very helpful with my…
Nishant was very helpful with my upgrade. Transferred all my data and got me the best deal.
Data da experiência: 31 de maio de 2024
Resposta de Vodafone UK - Aldershot
Hi Anne,
Thanks for taking the time to review and sharing this feedback for Nishant.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Mo was very helpful and professional
Mo was very helpful and professional. He helped me upgrade my phone
Data da experiência: 27 de maio de 2024
Resposta de Vodafone UK - Aldershot
Hi there Dean,
Thanks for taking the time to share this great feedback about Mo! Enjoy your new phone.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Alex helped me fix my phone
Alex helped me fix my phone, thank you
Data da experiência: 04 de maio de 2024
Resposta de Vodafone UK - Aldershot
Hey Delma,
We appreciate the great feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Steve was great
Steve was great, explained everything well 5*
Data da experiência: 04 de abril de 2024
Resposta de Vodafone UK - Aldershot
Thanks for your awesome review for Steve!
All the best, The Vodafone Social Media Team
plz dont waste your time
plz dont waste your time for this rubbish network never been reliable always said we have technical issue for today, nothing has changed since past 3 months
Data da experiência: 21 de março de 2024
Resposta de Vodafone UK - Aldershot
Hi Reza,
We understand how important it is to have the best connection. If this is relating to your Home Broadband, then we've a dedicated support page, that will help to go through some live tests here: https://vodafone.uk/2krM6Lw - if needed you’ll then be connected to an agent to investigate the issue further.
If it's about your mobile line, then please enter your postcode onto our Network Status Checker: http://vodafone.uk/nsc - It will show what coverage to expect where you are. If it's showing a better expected signal than what you're getting and no known faults or maintenance, then please reach out to my team on Social Media. You can do this through Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks,
Vodafone Social Media team
Resposta de Vodafone UK - Aldershot
Hi Ran
Thank you for reviewing and sharing this feedback for Nishant.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Needed a SIM and got one.
Needed a SIM and got one.
Good price didn’t need a phone right now but I want one. I’ll be back to get that. Thanks Steve
Data da experiência: 22 de fevereiro de 2024
Resposta de Vodafone UK - Aldershot
Hi Alan. Thank you for your review for Steve. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nishant was fabulous today
Nishant was fabulous today, he knew we were pushed for time due to appointments. He is friendly and very good at being patient and being clear with information. A very happy trip to Vodafone today.
Data da experiência: 07 de fevereiro de 2024
Resposta de Vodafone UK - Aldershot
Hi Elaine,
It's great to see you had such a positive experience with Nishant. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Mobile phone company in UK
Lack of care and promised not delivered. I had to go and visit the shop four times and nothing had been done- I was just newly operated and had to keep on coming back as they promised to sort out the records, they created three accounts, same person with three difft SIM. I had to bear their laziness and unprofessionalism. They said they cannot club the accounts… so they want me to call their department and ask for rectifications wherein it’s not my fault. They need training on how to do their job. Contact me for more details as I don’t want to waste my time for their in-efficiency. Mr Carnay
Data da experiência: 15 de janeiro de 2024
Resposta de Vodafone UK - Aldershot
Hi Mr Carnay,
I am sorry to hear about this poor experience and how you've been left feeling.
So we can help to put everything right and get you fully up and running as intended, please come and get in touch with my team via Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks,
Vodafone Social Media Team
Brilliant service from this shop
Brilliant service from this shop, completely failed by the online services. Steve sorted me out in about 5 minutes. I don’t know why the online options are so complex. You should get more shops like this one.
Data da experiência: 23 de janeiro de 2024
Resposta de Vodafone UK - Aldershot
Hi Liam,
Thank you for your 5 star review! We're so glad you had a positive experience in store despite not having the best service online.
If you ever need our help or would like to feed back anything regarding the online journey, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Tom was amazing
Tom got my upgrade sorted and I'm even saving money on a new phone for my wife
Data da experiência: 12 de janeiro de 2024
Resposta de Vodafone UK - Aldershot
Hey,
This is great to hear Graham, we appreciate the 5 star review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
It was a great experience today
It was a great experience today, I had a lot of questions and they were answered professionally. I thought that I was asking silly questions but it turns out that lots of people have the same queries.
I’d like to thank them because they have been so supportive. I will always go back to the Aldershot shop now. It’s so much better than when I’ve had to phone.
Data da experiência: 21 de dezembro de 2023
Resposta de Vodafone UK - Aldershot
Hey Elizabeth,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Good positive experience at vodafone…
Good positive experience at vodafone aldershot. Nishant was very helpful and professional.
Data da experiência: 05 de novembro de 2023
Resposta de Vodafone UK - Aldershot
Hi Ian,
Thanks for taking the time to write such a great review! We're delighted that Nishant was able to resolve your query. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service by nishant
Great service by nishant. Would definitely visit back to upgrade my daughter’s phone.
Data da experiência: 15 de novembro de 2023
Resposta de Vodafone UK - Aldershot
Hi Graham,
We appreciate your feedback and kind words about Nishant. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Nishant was very helpful and polite
Nishant was very helpful and polite. Thank you for all the advice. Will definitely come back for my kids phones
Data da experiência: 05 de novembro de 2023
Resposta de Vodafone UK - Aldershot
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
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