Safaa and Martina were brilliant assisting with all my queries. They helped me onboard to Vodafone from another provider seamlessly. Very friendly staffs. Must recommend!
Vodafone UK - Slough Avaliações 101
•
4,6
Localização
Trocar localização139 High Street, SL1 1DN Slough, GB
•
As empresas no Trustpilot não podem oferecer incentivos ou pagar para ocultar avaliações.
Veja o que dizem as avaliações
I have been with Vodafone for years and every customer experience with them is great. Very professional and also friendly service.
Quick service, best advice and very nice staff .
Thank you so much❤️
Thank you Safaa much appreciated.
I wanted to say a big thank you to Ali who helped me to resolve my issue with Vodafone, he went over and above to help me collect a backdated payment ,which was an error made by someone else over 2 years ago.
I received a full refund! thank you Ali.
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Slough
Escrito pela empresa
Informações de contato
139 High Street, SL1 1DN, Slough, Reino Unido
4,6
Excelente
101 avaliações
Respondeu a 94% das avaliações negativas
Normalmente responde dentro de 24 horas
As pessoas também visitaram
Great customer service
I have been with Vodafone for years and every customer experience with them is great. Very professional and also friendly service.
Data da experiência: 23 de março de 2025
Safaa and Martina were brilliant…
Safaa and Martina were brilliant assisting with all my queries. They helped me onboard to Vodafone from another provider seamlessly. Very friendly staffs. Must recommend!
Data da experiência: 22 de março de 2025
Quick service
Quick service, best advice and very nice staff .
Thank you so much❤️
Thank you Safaa much appreciated.
Data da experiência: 22 de março de 2025
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Cityfibre via Vodafone once again…
Update 12/3/25 @3.50pm at Slough=Why are CityFibre & Vodafone hiding behind false excuses when you blatantly know the networks are down up down the country. It's 3.52pm in Slough and still down. In fact there are so many City fibre vans out doing something yet you have the audacity to reply here as if nothing has happened with your "diagnostic tool" replies when we have gone pass that as this is been happening for a week until today it's completely down.
Cityfibre via Vodafone once again Internet problems. I'm completely down. It's been like this for more than 7 days. Last 7 days very low speeds and today after midnight (12 March 2025) it's gone down to 2mb to 0mb. I work from home & signed up to Vodafone due to direct speeds thru Cityfibre unlike Virgin. This is appalling complained many times yet all I get it's being delt with. I asked a few people in my area and they complaining and a few on my street. Slough area sort it out only getting 2mb then drops to 0mb. My whole ring network is down, my solar system is down which I need to check up on it remotely. My son needs it for uni for his cyber security projects.
Data da experiência: 07 de março de 2025
Resposta de Vodafone UK - Slough
Hi Manwar,
I can certainly appreciate your frustration with this and I'm sorry that you've been left feeling this way.
You can check/test your Home Broadband service through our diagnostic tool here: https://vodafone.uk/2krM6Lw and if any issue is found, the fault would be raised for further investigation. You can also check your service through your Home Broadband App here: https://vodafone.uk/BroadbandApp
Please reach out to our dedicated Home Broadband team on 03333 040 191 or via our Live Chat team here: https://vodafone.uk/livechat.
All the best,
Vodafone Social Media team
I wanted to say a big thank you to Ali…
I wanted to say a big thank you to Ali who helped me to resolve my issue with Vodafone, he went over and above to help me collect a backdated payment ,which was an error made by someone else over 2 years ago.
I received a full refund! thank you Ali.
Data da experiência: 21 de fevereiro de 2025
Resposta de Vodafone UK - Slough
Hi Muryum,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Very helpful and friendly staff
Data da experiência: 24 de fevereiro de 2025
Resposta de Vodafone UK - Slough
Hi Sean. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Safaa was really helpful with sorting…
Safaa was really helpful with sorting my friends contract, thank you so much. Quick and reliable service, she went through each different option so that we could choose the right one. Super friendly and helpful so thank you.
All the staff in the store are lovely would highly recommend.
Data da experiência: 08 de fevereiro de 2025
Resposta de Vodafone UK - Slough
Hi. Thank you for your review for Safaa and the team. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Safaa was a fantastic sales person
Safaa was a fantastic sales person. She was listening very carefully to what I wanted, took me through many different deals, and even though I was not 100% sure I wanted to upgrade and get a new contract today, because of her service I did. And because of her I am your customer for another three years.
Data da experiência: 01 de fevereiro de 2025
Resposta de Vodafone UK - Slough
Hi there,
This is lovely feedback for Safaa. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Aneeza was extremely helpful
Aneeza was extremely helpful, informative and had great communication. I’ve been looking for the perfect deal for a new phone and she helped me find the best one suited for me and my requirements.
She had a great answer for any questions I had and broke everything down very thoroughly so that I could understand. Thanks to her help I have my dream phone! Thank you!
Data da experiência: 19 de janeiro de 2025
Resposta de Vodafone UK - Slough
Hello, Katie,
It's great to hear that you received a 5 star service from Aneeza! Thanks for taking the time to provide feedback on this.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Safaa is brilliant and very…
Safaa is brilliant and very friendly,she gave me the best plan with the best price, I am so happy
Data da experiência: 29 de novembro de 2024
Resposta de Vodafone UK - Slough
Hi Swati,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
I was greeted by safaa and she was very…
I was greeted by safaa and she was very patient and helpful
Data da experiência: 29 de novembro de 2024
Resposta de Vodafone UK - Slough
Hi Khadijah
Thanks for your review and your lovely words for Safaa! It's what we love to see 🙂 If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Good service by Slough store
Data da experiência: 25 de novembro de 2024
Resposta de Vodafone UK - Slough
Thanks for your awesome feedback for our Slough team Nimo ☺️
All the best, The Vodafone Social Media Team
I Had a great Experience with customer…
I Had a great Experience with customer service.Thanks to Aneesa She was attentive ,helpful and make sure all my need were meet .Really aprecaite the quality service!
Data da experiência: 12 de novembro de 2024
Resposta de Vodafone UK - Slough
Hi Mohamed,
This is such a great review for Aneesa. Thanks for sharing.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
I have very good satisfaction
I have very good satisfaction, very nice staff with the customer
Data da experiência: 25 de outubro de 2024
Resposta de Vodafone UK - Slough
Hi Omar,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Safaa was very caring and persistent to…
Safaa was very caring and persistent to help
Data da experiência: 23 de outubro de 2024
Resposta de Vodafone UK - Slough
Hey Temitope,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The service was 200% good
The service was 200% good. We need more advisors like Aneeza
Data da experiência: 15 de outubro de 2024
Resposta de Vodafone UK - Slough
Hey Deepak,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing services
Amazing services, Aneeza was very helpful and helped me to sort out all the issues with my account which I wasn't able to sort out for about 2 months.
Thank you, Aneeza!
Data da experiência: 05 de outubro de 2024
Resposta de Vodafone UK - Slough
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
I have had an awesome experience with…
I have had an awesome experience with Safaa. Tnx for ur continues smiling.
Data da experiência: 24 de setembro de 2024
Resposta de Vodafone UK - Slough
Hi Regina. Thank you for your review for Safaa. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Aneeza.
Aneeza.
Absolutely lovely lady with knowledge of Vodafone product and offers.
I thing it's a big value for Vodafone to get professional person like she is!
She deserves for bonus, that for sure.
She makes me feel very important and my needs were satisfied
Data da experiência: 22 de setembro de 2024
Resposta de Vodafone UK - Slough
Hi Mar. We really appreciate the great feedback about Aneeza and how she has made you feel with the level of service provided.
Thanks,
The Vodafone Social Media Team
Very helpfull with excellence service
Very helpfull with excellence service. Very professional.
Data da experiência: 11 de setembro de 2024
Resposta de Vodafone UK - Slough
Hello, Ahmed,
This is lovely to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.