Best in Beverages & Liquor

5 hours ago

I bought 8 items and received 3. I am out $180 unless p pal can reimburse me. Items were promised to arrive before Christmas and came mid-January. The company gave a tracking number but the mailing package was made of a plastic envelope and too small for all items. In fact, the items received were in damaged boxes. I filled out my order for items to be sent to my niece's home, but the company changed the shipping address to my address without consulting me. I wrote the company and asked if items could be sent to another location if first location did not work for them and the company did not respond. I called and no one called me back. The company's automatic updates said the items were immediately sent but tracking shows otherwise. I think the 2 of 7 Stanley cups which I received, which were in banged up beyond repair boxes, look good. These cups do not look like my other Stanley cups but appear they may work the same. The decanter set came in a banged up box, but items in the set were okay. The decanter is smaller than I thought, but the glasses in the set are bigger. Obviously, the decanter set is strong as it did not break in the mail. I think the decanter seat was gift worthy. I am disappointed not all items came. I think the company is trying to rip me off because it gave me no updates and no other tracking numbers. I do not recommend this business due to my experience. The company never returned my December calls or emails. This is based on my one experience and my opinion only. If you buy from this company, screen shot as you go. Take pictures of everything you order, your order number, and your receipt.

Dec 5, 2024

Excellents repas, j ai l impression de manger fraîchement cuisiné

3 days ago

ER

Got everything on time and everything was protected with bubble wrap.

7 days ago

MA

DO NOT BUY!!!! Purchased an item for Christmas on Dec 13th and product was not delivered until Jan 7th. No communication from the vendor. I think this is a fraudulent business that it taking orders without any urgency for delivery. Never stated that product was out of stock - just took over two weeks to process an order. BUY ELSEWHERE!!!

7 days ago

IR

Great quality of products and fast delivery

3 days ago

TP

My complaint is similar to others on Trust Pilot so seems to be a common occurrence. Wish I'd known their issues in detail as I had been warned against using The Spirits Embassy but saw an offer that was worth the risk... or so I thought. They sent the wrong bottle and were utterly unapologetic. Trying to return it for either a refund or the purchased bottle is proving impossible - weeks later they still haven't managed to arrange collection or issued some way of returning the wrong bottle. Meanwhile the bottle I ordered has sold out online despite me requesting that they reserve a bottle. They take days to respond to e-mails or just ignore them. AVOID

Dec 29, 2024

TO

Terrible experience, glad I cancelled the order. They don’t provide a contact phone number that works - the number provided rings twice and goes to a generic voicemail. They tried to charge 10% on a cancelled order. Just for cancelling the order. Makes no sense. No listed policy on the site, no details provided. Customer support was super curt and did not provide any kind of cancellation phone number etc.

Sep 13, 2023

JA

Article conforme à la description....je les ai reçu bien emballé