Best in Dental Services

18 minutes ago

FS

Convenient and professional

1 hours ago

Great service!! Very responsive!!

2 days ago

LC

Easy shopping experience, reasonable shipping costs, fast shipping, no issue with a first order. Found Reach mint dental floss at good price that I like so much and almost impossible to find these days. Will return for more in the future. Thank you!

Aug 16, 2024

AR

Excellent Service

Oct 7, 2024

I placed my order for secret veneers on 24 August 2024 and I received my order on 12 September; which I thought was quick. When I opened the package I knew immediately the secret veneers were not made from my impressions. They were a completely different shape to my teeth, they were yellow, thick and bulky and I was unable to get them to clip to my teeth ( I ordered the AL1 ultra thin veneers). I contacted secret veneers on 13 September and told them this and I was told that they were made from my impressions and I should send another impression (at MY cost). I then explained that I knew they had sent me someone else’s secret veneers as I was sent the top and bottom, and I had only ordered the top set (they then agreed they was a mix up at the lab). I then requested that, due to their error, they should cover the cost for me to resend another impression to which I was told on 16 September “We don’t pay for return postage I’m afraid, 2nd class signed for is a lot cheaper than special delivery and you can use this service to return impressions to us it doesn’t have to be special delivery” . Disgraceful! I was not happy with this at all! I resent another impression at an additional cost to me on top of the £402.50. I had already paid (they probably lost my original impression) and my new set arrived on 4 October. I can honestly say I am absolutely disgusted with the product. They are an absolute disgrace for £402.50. I had read the description and I didn’t expect them to look like real veneers but they were the quality of the teeth I bought from the joke shop for Halloween as a child when I was 10 years old in both look and quality. Cheap and hideous looking . As it was, that night we had a family gathering of 30 guest and it was possibly the most entertaining of parties we have ever hosted. I put the teeth in and the first comment was “I have never laughed so much since seeing Peter Kay”. The other comment was “You look like methodone Mick from Still Game”. Alongside “Have they give you Shergars impressions?” The comments were hilarious and the teeth were the joke of the night. The product is an absolute disgrace and I would advise “DO NOT BUY”. Secret veneers are an absolute disgrace! The product is pathetic! Hindsight. Any company that has confidence in their product would offer a money back guarantee if the customer was not happy. This says it all! Even they can’t have confidence in their own product! Yes they will work with the customer until the teeth are right they say but when I saw the quality I know they could never ever look right. Definitely no secret about these veneers!

Jan 5, 2025

BE

I like this product a lot. My dentist wanted to refer me to an endodontist for a root canal. I started using Biomin and the sensitivity I was experiencing with that tooth was lessened so much that I did not feel the need to have further work done.

Jan 17, 2025

JO

As always, Nat is friendly and efficient with my wax :).

Dec 2, 2024

DA

Helpful and courteous staff, efficient turnaround, excellent prices! A pleasant experience from start to finish.

Mar 21, 2024

RC

I love going there it’s like going to a spa 🧖 And they treat everybody like royalty.. Best service ever!!

Nov 5, 2024

AN

DONT WASTE YOUR MONEY!This whole company is a scam. First what in the gumball machine, plastic, .05 cent product is this? I mean they didn’t even bother to provide a product that could be used. I contacted them and for 5 months now they have been giving me the run around to get a refund. I am petty and have time on my hand so I’m going to continue emailing until I get a refund. Trying to find any information about this company is impossible I know the website domain is owned by Tucows Domains Inc but that is about it. From what I have researched Novabery is not registered with the federal Secretary of State so it’s clearly a shell but so far I have been unable to find the actual entity that owns this fraudulent product making company. But I’m not giving up yet and when I figure it out I’ll post it everywhere so people can stop getting scammed by this company and get their money back.