Best in Electric Utility Company

Dec 14, 2024

FP

Terrible website that just waste your time

Nov 14, 2024

BO

I'm getting them to look at my telecoms in the new year. Very quick and professional service Suzi Nice guy  informative, hope our new water provider is as good the fit shows the shape temperament, good.

Jun 11, 2024

FA

bussin site no cap

Jun 4, 2024

CL

I got a quote for on Atco to compare prices with my current provider. . Next thing I know my direct energy account has been closed and I am invoiced with a closeout bill of $750. What gives Atco that the right to close my account without my confirmation . I specifically told them I would need a few days to think about it and they replied to just send the confirmation email in when ready. The next day, they closed my account at direct energy without my authorization!?!? The sales person totally ignored me and pushed through the new account. I hear this is typical of ATCO’s fraudulent sales people. Who do these people think they are!? SHAMEFUL.

Nov 15, 2023

SS

Purchased nature's generator powerhouse platinum pe system on 20 July, 2022. We received the unit and were able to charge the generator once with solar power. Unit would not charge via solar input anymore, soon after we received it, 3 months maximum. We contacted the seller who then contacted nature's generator. Nature's Generator requested many pictures and videos of the unit, the solar panels, the connections, and the control interface/screen. Nature's Generator finally agreed to troubleshoot the unit so we sent it back to them. Weeks later nature's generator tells us that the technicians didn't find anything wrong and that they got the unit to charge just fine via solar. We got the unit back and it still didn't charge via solar input. Every call I make directly to nature's generator using the number listed on the nature's generator website, gets directed to a general voice-mail inbox and rarely do I get a call in return after leaving my name, contact info, and issues with the unit. Now they want me to go through the entire process of pictures and videos just to be able to send it back to them. We just want a refund of the entire unit including the solar panels and cables.

Dec 9, 2024

JS

Don't do it. Had thermostat replaced and when it stopped working within a few months they gave me hard time to warranty the repair. I got my old good fridge replaced with a new garbage one. In June 2023. It freezes my veggies in fridge compartment compartment and stuff in freezer isn't frozen making it useless. Had service replace main board to no improvement. Requested my old fridge back but couldn't get it. Now I have to buy a working fridge. It was free but it's going to cost me now. Poor quality poor customer service.