Best in Flooring Store

Jan 9, 2025

Great experience, found a floor I liked at a store, found it online for $3 cheaper per square foot. After shipping I still saved $2500 total. Would recommend for larger projects, maybe not if the shipping was that cost for a small amount

Nov 15, 2024

Not worth it. Overpriced, poor and limited pictures. Read the fine print. You PAY for shipping to you. You PAY for shipping to send it back and who knows what else. Incredibly overpriced mats. What's the point when they have no guarantee, they are a made up company just a new "super home decor outfit & all they do is mats and they don't even allow you to see if they are worth it without being charged for both shipping. But here's a useless coupon that will be eaten up in shipping. Just another blowhard fake company selling Ikea mats for 10x the price.

Oct 18, 2024

Sadly, wish I had read these reviews. Expensive product for poor quality and weirdly short boards. What a waste. Of course no returns and no response from company when I called. Avoid!

Sep 4, 2024

ZO

I had my 2 level home re-floored with carpet and hardwood. From start to finish the advice, attention to detail, installation and follow up received from the Upper James, Hamilton location was excellent. If I ever require flooring again it will be straight back to the friendly & knowledgeable folks on Upper James and their experienced installation crews.

Jul 25, 2024

What an exceptional company!!! Throughout the entire purchasing process (ordering/receiving samples, getting the correct amount of flooring, transition strips, stair ends, etc) the customer service was amazing!! If I had any questions, they were quick to respond! Shipping and delivery was quick and without issue. Love, love my Pergo extreme flooring! Prices too are amazing!! A++++++ company!!!!!

Apr 26, 2024

MA

Purchased this company's garden hose from Amazon. Took immaculate care of it and in less than 2 years product is leaking and unusable. Used Amazon to mediate a resolution such as a repair or replacement and was denied. Products like this are NOT meant to be purchased every year, they should last with proper care. I wouldn't trust any product from this company who doesn't stand by their products.

Dec 13, 2023

Ordered tiles for new workshop. Opted for collection. All staff I dealt with over the phone & at the warehouse were incredibly kind & helpful. Very competitive prices for high quality floor tiles too.

Jul 26, 2023

JA

Found them on google maps and bought new flooring materials - SPC. Showroom with multiple samples, lovely and professional consultant. Delivered me my order next day. Truly recommend.

Mar 6, 2024

WS

Ora Flooring & Stairs is probably the best flooring company I've dealt with. The staff is very knowledgeable, confident, trustworthy,, and helpful, in particular, Mohammad. He offered well need guidance when it was necessary as it related to how much materials and the quality of materials to buy. He even worked with me to maintain a reasonable budget... He also negotiated and a fair and manageable price for the supplies I needed. I will buy from them again, and will send others to check them out. Their quality of service was second to none.